As we continue to ramp up our flying programme in 2023, we’ve taken the opportunity to review our entire network and decided to make a few changes. Following this review, it is with regret that we’ve taken the difficult decision to suspend our services between London Heathrow and Pakistan.
Virgin Atlantic will continue to operate services between London Heathrow and Lahore until 1 May and between London Heathrow and Islamabad until 9 July.
Bookings affected by cancellations after these dates will be updated in your GDS on Saturday 18 February 2023.
Since commencing operations in December 2020, we have been proud to offer choice for customers travelling between London and Manchester in the UK, and Islamabad and Lahore in Pakistan. During that time, we have also provided important cargo capacity, as well as delivering vital medical supplies.
This is not a decision we have taken lightly, and we’d like to apologise for any inconvenience caused. We would like to wholeheartedly thank you for your support and great partnership over the past two years, we couldn’t have done it without you.
For any customers scheduled to travel whose flight has been cancelled, our schedule change policy can be found here.
Other useful information
Customers impacted by these cancellations to/from LHE may rebook on alternative services to/from ISB on Virgin Atlantic Airways service.
Passengers that hold open tickets as part of the COVID flexibility policy that were not rebooked may now opt for a refund if they were originally ticketed on flights to/from Pakistan.
Customers have the option to rebook on British Airways (BA) and Emirates (EK) services.
Please ensure the below during rebooking:
Future voluntary changes are not permitted, should your customer be unable to take the reprotected flight. A full refund can be applied through your GDS.
|Travel must commence between 1 May 23 & 31 Dec 23|
|BA Cabin||Permitted RBD's on BA services|
|Business||I, R, D, C, J|
|Premium Economy||T, E, W|
|Economy||O, Q, N, S, V, L, M, K, H, B, Y|