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Due to Pakistani airspace closure our flight times are taking longer than anticipated and as a result many connecting customers are missing their onward connections from London Heathrow. As a result we are offering our customers that are booked to travel from Delhi with onward connecting flights from London Heathrow the option to rebook, reroute or refund their tickets.

Please note that your connecting flights must have been booked and ticketed for travel between 03 April 2019 and 30 April 2019 and appear within the same reservation as your Virgin Atlantic flights.

Rebook to a later date

Take a Virgin Atlantic flight to your final destination at a later date, either on a direct flight or via a connecting flight with one of our codeshare partners. Travel must be completed on or before the 31 May 2019, subject to availability of seats in the same cabin. These changes will be free of charge.

Refund of unused tickets if travel has not commenced

All refunds will be credited back to the original form of payment

For customers who booked directly with Virgin Atlantic, please call our flight disruption line on 0344 209 8711 in the UK, 1 800 102 3000 in India, or contact your travel agent.

Please check the status of your flight before you travel to the airport.

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