Knowledge bank

Below are some key pages we want to highlight to you, as these have answers to questions that you frequently search for.  Scroll down further to view our full knowledge bank. 




All of our policies, such as help with Schedule Changes,

Refunds & Name Corrections can be found here

Our destinations

Onboard experience


Our Economy cabin provides brilliant service, great food and inflight entertainment. Why expect less?

Enjoy Economy


Our Premium passengers enjoy an award-winning cabin, superior service and gloriously comfy, roomy seats.

Explore Premium

Upper Class

Stretch out and enjoy every minute. It’s a luxury experience designed to make your journey extra special, from start to finish.

Discover Upper Class

Extras and upgrades