There are a few things you can do to help us make sure their miles are added to their account.
Flying Club numbers begin with a 1 and are 10 digits.
Any Flying Club numbers beginning with 006,007,008,009 need to be updated in any customer profiles.
The name in the Flying Club account should exactly match the passenger name on their booking and passport.
If the customer needs to update their name on their Flying Club account, please direct them to contact our Flying Club team.
Flying Club numbers should be added using the following entry:
· Amadeus: FFNVS-1234567890
· Galileo: M.VS1234567890
· Sabre: FFVS1234567890
· Worldspan: 3SSRFQTVVSHK/VS1234567890-1.1 (where 1.1 is pax 1)
Should your customer not have their Flying Club details to hand, they can also add their number themselves via My booking on our website at any time before travel.