Our Flex Fare product gives customers unlimited flight date changes. With a rebooking horizon of 331 days and competitive cancellation charges, this is the ultimate ‘add on’ for those needing flexibility, are uncertain about plans or just need the reassurance of options. 


Here is everything you need to know about booking them. 

Flex Fares are available when buying the following ticket types:

• Economy Classic

• Economy Delight

• Premium

• Upper Class

They are available in the following markets:

• UK – Rest of World (point to point only)

• UK – North America (EJV operated)

• Rest of World – GB (point to point only)

• Rest of World – U.S. (VS code only)

• Caribbean – ROW (VS code only)

• Continental Europe – North America Flex in Economy only

The cost of Flex Fare depends on the cabin booked, but start at £60 one way.

Available to book through your GDS.

Flex fares can be changed free of charge (subject to fare difference) and are fully refundable.

Can a customer purchase a Classic product on the outbound and a Flex product on the inbound?

No, Flex products may only combine with themselves and Fully Flex fares. This is also true if a customer wishes to purchase a mixed cabin itinerary.


Can a customer upgrade to the Flex product post purchase?

No, however once a customer has purchased a Flex fare they may upgrade to a Flex product in a higher cabin.