Who can enter: 
All UK frontline Travel Agents working for a travel agency or travel company, aged 18 or over, and a UK resident. The incentive is open to travel sellers working on the high street, in call centres, online or from home. You must be registered to the Sky High Club to enter.

Promotional period: 
Start: 5th June 2025 
End: 3rd July 2025 
Open to all departure dates (ODR excluded).

Applicable routes and cabin: 
All qualifying return bookings made in Premium and Upper Class cabins, operated by Virgin Atlantic or Delta Air Lines codeshare flights only. Flights operated by other partners are not eligible. Prize includes:

Four winners will receive one Premium Club Level ticket for the 25th July 2025 at Wembley stadium, London.

Transport to and from the venue will be at the agents own expense. The prize is for one Premium Club Level ticket only.

Winners will be contacted by email by Friday 11th July 2025.

Tickets are non-transferable. If you are unable to attend the event on the 25th July 2025 or you decline the prize, your tickets will be forfeited, and another prize winner will be drawn.

Entries apply to new qualifying bookings made and claimed within this promotional period. 

Points will be awarded in line with validation terms.

1. By participating you agree to the requirements set out in the Incentive Rules together with the full Sky High Club Terms and Conditions terms (virginatlanticskyhighclub.com)

2. Any Qualifying Bookings made outside of the designated incentive period are automatically disqualified.

3. The Promoter reserves the right to refuse points or incentives to anyone in breach of these Terms and Conditions.

4. The Promoter accepts no responsibility for Qualifying Bookings not successfully completed due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind.

5. The Promoter reserves the right to hold, withdraw, void, cancel, suspend, or amend the incentive where it becomes necessary to do so

Who can enter: 

All UK frontline Travel Agents working for a travel agency or travel company, aged 18 or over, and a UK resident. The incentive is open to travel sellers working on the high street, in call centres, online or from home. You must be registered to the Sky High Club to enter.

Promotional period: 
Start: 1st April 2025 
End: 31st May 2025 
Open to all departure dates (ODR excluded).

Applicable routes: 
All qualifying return flight bookings to Riyadh (RUH) operated by Virgin Atlantic and Delta Air Lines codeshare flights only. Flights operated by other partners are not applicable.

Points to be awarded:

Economy: 2 Points

Premium: 4 Points 

Upper Class: 10 points

Double points are applied to all new qualifying bookings made and claimed within this promotional period.

Points will be awarded in line with validation terms.

1. By participating you agree to the requirements set out in the Incentive Rules together with the full Sky High Club Terms and Conditions terms (virginatlanticskyhighclub.com)

2. Any Qualifying Bookings made outside of the designated incentive period are automatically disqualified.

3. The Promoter reserves the right to refuse points to anyone in breach of these Terms and Conditions.

4. The Promoter accepts no responsibility for Qualifying Bookings not successfully completed due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind.

The Promoter reserves the right to hold, withdraw, void, cancel, suspend, or amend the incentive where it becomes necessary to do so.

Who can enter:
All UK frontline Travel Agents working for a travel agency or travel company, aged 18 or over, and a UK resident. The incentive is open to travel sellers working on the high street, in call centres, online or from home. You must be registered to the Sky High Club to enter.

Promotional period:
Start: 1st May 2025
End: 31st May 2025
Open to all departure dates (ODR excluded).

Applicable routes:
All qualifying return flight bookings to Cancun (CUN) operated by Virgin Atlantic and Delta Air Lines codeshare flights only. Flights operated by other partners are not applicable.

Points to be awarded:

Economy: 2 Points

Premium: 4 Points 

Upper Class: 10 points

Double points are applied to all new qualifying bookings made and claimed within this promotional period.

Points will be awarded in line with validation terms.

1. By participating you agree to the requirements set out in the Incentive Rules together with the full Sky High Club Terms and Conditions terms (virginatlanticskyhighclub.com)
2. Any Qualifying Bookings made outside of the designated incentive period are automatically disqualified.
3. The Promoter reserves the right to refuse points to anyone in breach of these Terms and Conditions.
4. The Promoter accepts no responsibility for Qualifying Bookings not successfully completed due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind.

The Promoter reserves the right to hold, withdraw, void, cancel, suspend, or amend the incentive where it becomes necessary to do so.

HOW TO PLAY

It’s time for a showdown! Over six weeks from 17th March to 28th April, you’ll climb the ranks by tackling fresh challenges each week. Make bookings on AirWaves with Celebrity Cruises or Royal Caribbean including Virgin Atlantic or Delta Air lines flights to score more points. Click the Virgin Atlantic plane to reveal your weekly tasks—crush the quiz, share on socials, and rack up those points. Miss a quiz question? No retries until next week but keep moving up regardless. Complete both tasks to boost your leaderboard position, and with wildcard spots in play, anyone can win. Stay in the game, keep earning, and watch your score take off!

KEEPING SCORE

Earn points, climb the ranks, and get closer to victory! Here’s how you score big:

• 50 points just for pre-registering – easy win!
• 25 points per Celebrity Cruises or Royal Caribbean bookings with Virgin Atlantic and Delta Air Lines flights.
• 25 points for weekly social share.
• 5 points per correct answer in the weekly quiz (3 questions per week).

THE PRIZE

Kicking off with Virgin Atlantic flights for 12 agents to a surprise destination, with an incredible hotel stay, these lucky few will then complete a scavenger hunt! The winner of the hunt will land two cruises onboard Royal Caribbean and Celebrity Cruises ships, plus Upper Class Virgin Atlantic flights. Plus, the ultimate winner will score an incredible £100K in marketing spend for their agency headquarters.

Terms & Conditions apply. Visit www.myclubroyal.co.uk or celebritycentral.co.uk or full terms and conditions. 

Who can enter:

All UK frontline Travel Agents working for a travel agency or travel company, aged 18 or over, and a UK resident. The competition is open to travel sellers working on the high street, in call centres, online or from home.

Prize includes:

• Air travel and accommodation are provided. Agents will need to make arrangements at their own expense for travel to London Heathrow.

• Agents are required to organise and fund their own ESTA.

• Agents must have personal travel insurance. 

A Place on the trip as per the following itinerary: Please note that the itinerary is subject to change.

Depart:

Thursday 3rd April 2025

• London Heathrow (LHR) – Toronto Pearson (YYZ) Dep: 12:55 Arr: 15:45  

Return:

Sunday 6th April 2025

• Toronto Pearson (YYZ) – London Heathrow (LHR) Dep 22:30 Arr: 10:40 #1 (Arrives the following day)

Meals will be provided.

Selected drinks will be included, however, not all beverages are covered. Some drinks may be available at an additional cost, for which the agent will be responsible.

Transportation to and from any scheduled excursions are included.

Mechanics:

Entrants must send their response to the question to vaskkyhighclub inbox to be in win a chance to win. A winner of the prize will be selected by an independent panel. Only one entry is valid. Subsequent entries will not be considered.

Winner notification: The winner will be notified by email by 5th March 2025 and will be required to respond to confirm eligibility and acceptance of the prize, within 7 days of initial contact. If a winner does not respond to the Promoter within 7 days of being notified by the Promoter, then the winner's prize will be forfeited, and the Promoter will be entitled to select another winner in accordance with the process described above. Winners are required to organize and fund their own Esta as well as travel insurance. If the winner is unable to obtain their ESTA, they will forfeit their place.

Promotion period: The opening date is 00:01 on 7th February 2025. The closing date is 23:59 on 28th February 2025.

Prize-specific conditions also apply: In addition to these terms and conditions, the prize is also subject to the further prize-specific conditions, set out in Annex 1 at the back of these terms and conditions. In the event of any conflict between these terms and conditions and any prize-specific terms and conditions, the prize-specific terms and conditions in Annex 1 shall prevail.

Personal data: Personal data supplied during this promotion will only be used for the purpose of this Promotion by the Promoter and/or by any agent appointed by it to assist with running the Promotion on behalf of the Promoter. Entrants' personal data will be handled in accordance with the Promoter's privacy policy, available at: https://www.virginatlantic.com/gb/en/footer/privacy-policy.html

The Promoter must either publish or make available information that indicates that a valid award took place. To comply with this obligation the Promoter will send the surname and county of prize winners and, if applicable copies of their winning entries, to anyone who writes to Virgin Atlantic Airways Limited, The VHQ, Fleming Way, Crawley RH10 9DF (enclosing a self-addressed envelope) within one month after the closing date stated in condition 3. If you object to any or all of your surname, county and winning entry being published or made available, please contact the Promoter Customer Centre Telephone: 0344 874 7747. In such circumstances, the Promoter must still provide the information and winning entry to the Advertising Standards Authority on request. 

The Promoter's responsibility for loss or damage suffered by you

The Promoter (together with any associated agencies and companies) is not responsible for any loss or damage you suffer in connection with this Promotion or by accepting or using a prize won under this Promotion, that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time you accepted these terms, both the Promoter and you knew it might happen.

The Promoter does not exclude or limit in any way its liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by the Promoter's negligence or the negligence of its employees, agents, or subcontractors or for fraud or fraudulent misrepresentation.

The Promoter is not liable for business losses. Any prize won under this Promotion is for domestic and private use. If you use the prize for any commercial, business or resale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. 

The Promoter is also not responsible for failure to meet any of its obligations under the terms and conditions where such failure is due to events beyond its reasonable control.

Nothing in these terms and conditions is intended to affect or limit your rights under the law. For more information about your rights contact your local Citizens Advice Bureau or Trading Standards Bureau.

If any provisions of these terms and conditions are judged to be invalid, illegal, or unenforceable, this will not affect or impact the continuation in full force and effect the remainder of the provisions.

In the event of a conflict between these terms and conditions and the details in any promotional material, the details in these terms and conditions will prevail. 

The prize draw shall be governed by English law and entrants to the prize draw submit to the exclusive jurisdiction of the English courts.

Annex 1 - Prize-specific terms and conditions

All UK frontline Travel Agents working for a travel agency or travel company, aged 21 or over, and a UK resident. The competition is open to travel sellers working on the high street, in call centers, online or from home who are registered to Sky High Club

The Promoter reserves the right to refuse entry, or refuse to award any Prize to anyone in breach of these Terms and Conditions. 

The Promoter's decision shall be final and no correspondence shall be entered into regarding the Winner or the Prize.

The Promoter reserves the right to hold, withdraw, void, cancel, suspend, or amend the Competition where it becomes necessary to do so.

Personal data supplied during the course of this Competition may be passed on to third party suppliers only insofar as required for administration of the Competition and / or fulfilment/delivery/arrangement of the Prize(s).

Any unclaimed Prize will be forfeited if it is not accepted within 7 calendar days of the Announcement and no alternative Prize or compensation will be given. 

The Prize may not be used in conjunction with any other promotion or promotional fare offered by Virgin Atlantic or any third party.

After the Winner has been notified, the Winner gives consent for the Promoter to publish their name and branch in association with the Competition. The Winner agrees to participate in such publicity relating to the Competition as the Promoter may reasonably require.

The Promoter will provide the full name and branch of the Winner to anyone who writes in within one calendar month after the Announcement requesting details of the Winner and who encloses a self-addressed envelope to the Promoter's address set out in the Rules.

The Prize is non-transferable and cannot be sold, bartered or substituted for any other prize. No cash alternative is available. The Promoter reserves the right to substitute the Prize for an alternative equivalent prize if for any reason beyond the control of the Promoter it is unable to award the Prize. 

Virgin Atlantic reserves the right to hold void, cancel, suspend, or amend the Competition where it becomes necessary to do so.

Under HM Revenue and Customs regulations benefits provided by a third party to another company's employees are taxable and are subject to Income Tax at the Winner's marginal rate. National insurance contributions are also due on the value of the Prize(s) and on the tax paid on behalf of the Winner. As the Promoter has arranged and facilitated the provision of a benefit to the Winner (as employee of another company) the Promoter warrants that it will:

report the Prize as a benefit through a Taxed Award Scheme. This includes reporting the actual value of the prize(s) and the tax paid;

It is the Winner's responsibility to report and pay any additional tax due where the Winner is a higher or additional rate taxpayer. Professional personal taxation advice should be sought in the instance where the Winner is unsure if there is any further tax due; settle the basic rate tax due on the Prize(s). 

settle the NICs due on the value of the prize(s) and the amount of tax paid; and

collect, record and keep all the relevant information on file.

Certificates confirming the total value of the Prize(s) and the tax that has been paid on the Prize(s) will be provided on request by the Winner.

Who can enter:

All UK frontline Travel Agents working for a travel agency or travel company, aged 18 or over, and a UK resident. The competition is open to travel sellers working on the high street, in call centres, online or from home.

Promotion period:

Start: 23 December 2024
End: 31 January 2025

Mechanics:

1. Agents book customers trips to Florida (TPA,MIA, MCO) Open to all departure dates (ODR excluded) in any class cabin
2. The agents must log these claims on Sky High Club (Agents must be registered to Sky High Club)
3. At the end of the incentive period – all qualifying bookings will be validated. 16 lucky agents will be chosen at random by a random name generator. Agents will be invited onto the trip for travel dates 10th – 14th May 2025. Winners will be invited to the trip via email.

Prize includes:

·       Air travel and accommodation are provided. Agents will need to make arrangements at their own expense to get to London Heathrow.

·       Agents are required to organise and fund their own ESTA.

·       Agents must have personal travel insurance.

A Place on the trip as per the following itinerary: Please note that the itinerary is subject to change.

Depart:

·       Saturday 10th May 2025

·       London Heathrow (LHR) – Orlando (MCO) VS0091 08:20 AM arrive 13:05 PM

Return:

·       Wednesday 14th May 2025

·       Orlando (MCO) – London Heathrow (LHR) VS0136 17:50 arrive 07:15 am #1 (Arrives the following day)

The Promoter: The promoter of this prize draw is Virgin Atlantic Airways Limited of, The VHQ, Fleming Way, Crawley RH10 9DF.

Eligibility: The prize draw is open to all UK Travel Trade Sales Agents aged 18 years or older, except employees of the Promoter, their families, agents or any third party directly associated with administration of the prize draw.

Promotion period: The opening date is 00:01 on 23 December 2024. The closing date is 23:59 on 31 January 2025.

Entry: Agents must be registered to the Sky High Club incentive scheme. Agents must log claims into the platform for all customer bookings made to Florida (TPA, MIA, MCO) in any class with Virgin Atlantic and VS/DL codeshare flights. All claims must be individually logged. At the end of the promotional period, all claims will be validated. The top 16 agents with the most bookings to Florida will be invited by email as winners.

Prize-specific conditions also apply: In addition to these terms and conditions, the prize is also subject to the further prize-specific conditions, set out in Annex 1 at the back of these terms and conditions. In the event of any conflict between these terms and conditions and any prize-specific terms and conditions, the prize-specific terms and conditions in Annex 1 shall prevail.

All flights and accommodation funded by the promoter.

Winner selection: Agents must be registered to the Sky High Club incentive scheme. Agents must log claims into the platform for all customer bookings made to Florida (TPA, MIA, MCO) with Virgin Atlantic and VS/DL codeshare flights. All claims must be individually logged. At the end of the promotional period, all claims will be validated. The top 16 agents with the most bookings will be invited as winners.

Winner notification: The winner will be notified by email by Friday, 7th February and will be required to respond to confirm eligibility and acceptance of the prize, within 7 days of initial contact. If a winner does not respond to the Promoter within 7 days of being notified by the Promoter, then the winner's prize will be forfeited, and the Promoter will be entitled to select another winner in accordance with the process described above. Winners are required to organize and fund their own ESTA as well as travel insurance. If the winner is unable to obtain their ESTA, they will forfeit their place.

Personal data: Personal data supplied during this promotion will only be used for the purpose of this Promotion by the Promoter and/or by any agent appointed by it to assist with running the Promotion on behalf of the Promoter. Entrants' personal data will be handled in accordance with the Promoter's privacy policy, available at: https://www.virginatlantic.com/gb/en/footer/privacy-policy.html

The Promoter's responsibility for loss or damage suffered by you

The Promoter (together with any associated agencies and companies) is not responsible for any loss or damage you suffer in connection with this Promotion or by accepting or using a prize won under this Promotion, that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time you accepted these terms, both the Promoter and you knew it might happen.

The Promoter does not exclude or limit in any way its liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by the Promoter's negligence or the negligence of its employees, agents, or subcontractors or for fraud or fraudulent misrepresentation.

The Promoter is not liable for business losses. Any prize won under this Promotion is for domestic and private use. If you use the prize for any commercial, business or resale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

The Promoter is also not responsible for failure to meet any of its obligations under the terms and conditions where such failure is due to events beyond its reasonable control.

Nothing in these terms and conditions is intended to affect or limit your rights under the law. For more information about your rights contact your local Citizens Advice Bureau or Trading Standards Bureau.

If any provisions of these terms and conditions are judged to be invalid, illegal, or unenforceable, this will not affect or impact the continuation in full force and effect the remainder of the provisions.

In the event of a conflict between these terms and conditions and the details in any promotional material, the details in these terms and conditions will prevail.

The prize draw shall be governed by English law and entrants to the prize draw submit to the exclusive jurisdiction of the English courts.

Annex 1 - Prize-specific terms and conditions

1. All UK frontline Travel Agents working for a travel agency or travel company, aged 18 or over, and a UK resident. The competition is open to travel sellers working on the high street, in call centers, online or from home.
2. By participating you agree to the requirements set out in the Booking Incentive Rules together with these Terms and Conditions.
3. The Promoter reserves the right to refuse entry, or refuse to award any Prize to anyone in breach of these Terms and Conditions.
4. The Promoter accepts no responsibility for Qualifying Bookings not successfully completed due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind.
5. All Qualifying Bookings will be audited by the Promoter prior to the Winner being drawn to ensure the conditions set out above have been complied with.
6. The Promoter's decision shall be final and no correspondence shall be entered into regarding the Winner or the Prize.
7. The Promoter reserves the right to hold, withdraw, void, cancel, suspend, or amend the Competition where it becomes necessary to do so.
8. Personal data supplied during the course of this Competition may be passed on to third party suppliers only insofar as required for administration of the Competition and / or fulfilment/delivery/arrangement of the Prize(s).
9. Any unclaimed Prize will be forfeited if it is not accepted within 7 calendar days of the Announcement and no alternative Prize or compensation will be given.
10. The Prize may not be used in conjunction with any other promotion or promotional fare offered by Virgin Atlantic or any third party.
11. After the Winner has been notified, the Winner gives consent for the Promoter to publish their name and branch in association with the Competition. The Winner agrees to participate in such publicity relating to the Competition as the Promoter may reasonably require.
12. The Promoter will provide the full name and branch of the Winner to anyone who writes in within one calendar month after the Announcement requesting details of the Winner and who encloses a self-addressed envelope to the Promoter's address set out in the Rules.
13. The Prize is non-transferable and cannot be sold, bartered or substituted for any other prize. No cash alternative is available. The Promoter reserves the right to substitute the Prize for an alternative equivalent prize if for any reason beyond the control of the Promoter it is unable to award the Prize.
14. Virgin Atlantic reserves the right to hold void, cancel, suspend, or amend the Competition where it becomes necessary to do so.
15. Under HM Revenue and Customs regulations benefits provided by a third party to another company's employees are taxable and are subject to Income Tax at the Winner's marginal rate. National insurance contributions are also due on the value of the Prize(s) and on the tax paid on behalf of the Winner. As the Promoter has arranged and facilitated the provision of a benefit to the Winner (as employee of another company) the Promoter warrants that it will:
    1. report the Prize as a benefit through a Taxed Award Scheme. This includes reporting the actual value of the prize(s) and the tax paid;
    2. It is the Winner's responsibility to report and pay any additional tax due where the Winner is a higher or additional rate taxpayer. Professional personal taxation advice should be sought in the instance where the Winner is unsure if there is any further tax due; settle the basic rate tax due on the Prize(s).
    3. settle the NICs due on the value of the prize(s) and the amount of tax paid; and
    4. collect, record and keep all the relevant information on file.

Certificates confirming the total value of the Prize(s) and the tax that has been paid on the Prize(s) will be provided on request by the Winner.

At Virgin Atlantic, we’re on a mission to be the most loved travel company and we can’t do that without you, the out-of-this-world frontline agents who choose Virgin Atlantic for your customers every day. Since the launch of our Sky High Club, we’ve rewarded you with points and money-can’t-buy trips but this time round we’re doing things a little differently.

This summer, the Virgin Atlantic Reds are out on the road, winging their way to you with cash prizes. Submit your claims via the Sky High Club and you’ll be automatically entered into a prize draw each month from now until December 2024.

The Reds are touring the country, visiting agents in stores, call centres or even at home to give £1,000 to one lucky winner every month. Plus, in December, there’s a huge £5,000 up for grabs.

Submit your claims and you could be getting a knock on your door!

Want the Reds to visit you? Email vaskyhighclub@fly.virgin.com

See our winners for 2025 here.

Visit the Sky High Club home page for more details.

Missing out on rewards? Register for free here.

Track your points from the palm of your hand - download the new Sky High Club App today: Android or iOS.

Terms & Conditions apply

1. The Promoter of this prize draw is Virgin Atlantic of The VHQ, Fleming Way, Crawley, West Sussex, RH10 9DF, England.

2. The prize draw is open to all UK residents aged 18 years or over, except employees of the Promoter, their families, agents or any third party directly associated with administration of the prize draw.

3. The prize draw is free to enter. All claims submitted into the Sky High Club platform will be automatically entered into the prize draw each month between August 2024 to December 2024, unless specified by the user by emailing ‘opt out’ to support@virginatlanticskyhighclub.com. These terms will refer to a claim as entries to the draw.

4. All entries must be submitted via www.virginatlanticskyhighclub.com within the two week claim window.

5. The opening date for entries is 00:01 on 22 July 2024 and the closing date is 00:01 on 30 December 2024.  Entries received after this time will not be considered for this draw. All claims will continue to be validated and points accrued in line with the Sky High Club reward mechanic.

6. If for any reason a technical interruption, fault or site failure occurs when submitting online, the Promoter does not take any responsibility for incomplete entries and any incomplete entries will not be considered valid for entry into the prize draw.

7. A winner will be chosen by random draw performed by a computer process based on the entered claims at the end of each month between August 2024 to December 2024. One winner will be selected each month. Winners can be chosen multiple times throughout the incentive period. The winner will not be dependent on performance, all submitted claims are applicable.

8. The winner will be given a choice to either receive cash which will be paid via their company payroll or  points into their Sky High Club account for redemption on the platform in the form of vouchers. Four winners will receive a prize of £1000 or 1000 points. One winner will receive £5000 or 5000 points.

9. The winner will be notified by email (using details provided at entry) within 14 days of the month end. If a winner does not respond to the Promoter within 14 days of being notified by the Promoter, then the winner's prize will be forfeited and the Promoter will be entitled to select another winner in accordance with the process described above.

10. If the prize winner opts for points, this will be added to their account within 30 days of being notified of their win. Cash prizes will be dependant on payroll processes and could take up to 90 days or longer.

11. The prize for the winner is non-exchangeable and non-transferable.

12. The prize winner is responsible for any ongoing tax implications as a result of accepting a cash prize, including any changes in tax code/loss of benefits.

13. Points are awarded and redeemed by Motivates of (the "Supplier"). The Promoter reserves the right to replace the prize with an alternative prize of equal or higher value if circumstances beyond the Promoter's control makes it necessary to do so.

14. The decision of the Promoter regarding any aspect of the prize draw is final and binding and no correspondence will be entered into about it.

15. The Promoter must either publish or make available information that indicates that a valid award took place. To comply with this obligation the Promoter will send the surname and county of major prize winners and, if applicable copies of their winning entries, to anyone who emails support@virginatlanticskyhighclub.com or writes to The VHQ, Fleming Way, Crawley, West Sussex, RH10 9DF, England (enclosing a self-addressed envelope) within one month after the closing date stated in condition 4. If you object to any or all of your surname, county and winning entry being published or made available, please contact the Promoter [Melanie Gittins/ melanie.gittins@fly.virgin.com]. In such circumstances, the Promoter must still provide the information and winning entry to the Advertising Standards Authority on request.

16. Participants are deemed to have accepted and agreed to be bound by these terms and conditions upon entry. The Promoter reserves the right to refuse entry, or refuse to award the prize to anyone in breach of these terms and conditions.

17.  The Promoter reserves the right to hold void, cancel, suspend, or amend the prize draw  where it becomes necessary to do so.

18. Insofar as is permitted by law, the Promoter, its agents or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize except where it is caused by the negligence of the Promoter, its agents or distributors or that of their employees. Your statutory rights are not affected.

19. Personal data supplied during the course of this promotion will only be processed as set out in the Promoter's [www.virginatlantic.com/us/en/policies/privacy-policy.html]. See also condition 15 with regard to the announcement of winners.

20. Winners agree to participate in marketing activity as well as permission to use their name, agency in marketing collateral associated with the prize draw. If the winner chooses to opt out – they must email ‘opt out’ to support@virginatlanticskyhighclub.com.

21.  The prize draw will be governed by English law and entrants to the prize draw submit to the jurisdiction of the English courts.

Terms and Conditions:

Who can enter:
All UK frontline Travel Agents working for a travel agency or travel company, aged 18 or over, and a UK resident. The incentive is open to travel sellers working on the high street, in call centres, online or from home. You must be registered to the Sky High Club to enter.

Promotional period:
Start: 8th January 2025
End: 3rd February 2025
Open to all departure dates (ODR excluded).

Applicable routes:
All qualifying return flight bookings operated by Virgin Atlantic and Delta Air Lines codeshare flights only. Flights operated by other partners are not applicable.

Points to be awarded:

Economy: 3 Points

Premium: 6 Points 

Upper Class: 15 points

Triple points are applied to all new qualifying bookings made and claimed within this promotional period. 

Points will be awarded in line with validation terms.

1. By participating you agree to the requirements set out in the Incentive Rules together with the full Sky High Club Terms and Conditions terms (virginatlanticskyhighclub.com)
2. Any Qualifying Bookings made outside of the designated incentive period are automatically disqualified.
3. The Promoter reserves the right to refuse points to anyone in breach of these Terms and Conditions.
4. The Promoter accepts no responsibility for Qualifying Bookings not successfully completed due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind.
5. The Promoter reserves the right to hold, withdraw, void, cancel, suspend, or amend the incentive where it becomes necessary to do so.

Who can enter:
All UK frontline Travel Agents working for a travel agency or travel company, aged 18 or over, and a UK resident. The incentive is open to travel sellers working on the high street, in call centres, online or from home. You must be registered to the Sky High Club to enter.

Promotional period:
Start: 22nd November 2024
End: 2nd December 2024
Open to all departure dates (ODR excluded).

Applicable routes:
All qualifying return flight bookings operated by Virgin Atlantic and Delta Air Lines codeshare flights only. Flights operated by other partners are not applicable.

Points to be awarded:

Economy: 2 Points

Premium: 4 Points 

Upper Class: 10 points

Double points are applied to all new qualifying bookings made and claimed within this promotional period. 

Points will be awarded in line with validation terms.

1. By participating you agree to the requirements set out in the Incentive Rules together with the full Sky High Club Terms and Conditions terms (virginatlanticskyhighclub.com)
2. Any Qualifying Bookings made outside of the designated incentive period are automatically disqualified.
3. The Promoter reserves the right to refuse points to anyone in breach of these Terms and Conditions.
4. The Promoter accepts no responsibility for Qualifying Bookings not successfully completed due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind.
5. The Promoter reserves the right to hold, withdraw, void, cancel, suspend, or amend the incentive where it becomes necessary to do so.

Who can enter:
All UK frontline Travel Agents working for a travel agency or travel company, aged 18 or over, and a UK resident. The incentive is open to travel sellers working on the high street, in call centres, online or from home. You must be registered to the Sky High Club to enter.

Promotional period:
Start: 18th October 2024
End: 15th November 2024
Open to all departure dates (ODR excluded).

Applicable routes:
All qualifying return flight bookings to Toronto (YYZ) operated by Virgin Atlantic and Delta Air Lines codeshare flights only. Flights operated by other partners are not applicable.

Points to be awarded:

Economy: 2 Points

Premium: 4 Points 

Upper Class: 10 points

Double points are applied to all new qualifying bookings made and claimed within this promotional period. 

Points will be awarded in line with validation terms.

1. By participating you agree to the requirements set out in the Incentive Rules together with the full Sky High Club Terms and Conditions terms (virginatlanticskyhighclub.com)
2. Any Qualifying Bookings made outside of the designated incentive period are automatically disqualified.
3. The Promoter reserves the right to refuse points to anyone in breach of these Terms and Conditions.
4. The Promoter accepts no responsibility for Qualifying Bookings not successfully completed due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind.
5. The Promoter reserves the right to hold, withdraw, void, cancel, suspend, or amend the incentive where it becomes necessary to do so.

Who can enter: 
All UK frontline Travel Agents working for a travel agency or travel company, aged 18 or over, and a UK resident. The incentive is open to travel sellers working on the high street, in call centres, online or from home. You must be registered to the Sky High Club to enter.

Promotional period: 
Start: 1st September 2024 
End: 30th September 2024 
Open to all departure dates (ODR excluded). 

Applicable routes: 
All qualifying return flight bookings operated by Virgin Atlantic and Delta Air Lines codeshare flights only. Flights operated by partners are not applicable.

Points to be awarded:

Economy: 2 Points

Premium: 4 Points   

Upper Class: 10 points

Double points are applied to all new qualifying bookings made and claimed within this promotional period. 

Points will be awarded in line with validation terms.

1. By participating you agree to the requirements set out in the Incentive Rules together with the full Sky High Club Terms and Conditions terms (virginatlanticskyhighclub.com)

1. Any Qualifying Bookings made outside of the designated incentive period are automatically disqualified.

1. The Promoter reserves the right to refuse points to anyone in breach of these Terms and Conditions. 

1. The Promoter accepts no responsibility for Qualifying Bookings not successfully completed due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind.

1. The Promoter reserves the right to hold, withdraw, void, cancel, suspend, or amend the incentive where it becomes necessary to do so.

Who can enter: 
All UK frontline Travel Agents working for a travel agency or travel company, aged 18 or over, and a UK resident. The incentive is open to travel sellers working on the high street, in call centres, online or from home. You must be registered to the Sky High Club to enter.

Promotional period: 
Start: 1st September 2024 
End: 30th September 2024 
Open to all departure dates (ODR excluded). 

Applicable routes: 
All qualifying return flight bookings operated by Virgin Atlantic and Delta Air Lines codeshare flights only. Flights operated by other partners are not applicable.

Prize includes:

A pair of general admission tickets to the New York Jets vs Minnesota Vikings NFL game Sunday 6th October 2024. Tottenham Hotspur Stadium, London. 

Transport to and from the venue and food and beverage will be at the agents own expense. The prize is for a pair of general admission tickets only.

Winners will be selected at random and contacted by email by Wednesday 2nd October 2024.

Tickets are non transferable. If you are unable to attend the event on the 6th October 2024 or you decline the prize, your tickets will be forfeited and another prize winner will be drawn. 

Entries to the prize draw only apply to new qualifying bookings made and claimed within this promotional period. 

Points will be awarded in line with validation terms.

1 .By participating you agree to the requirements set out in the Incentive Rules together with the full Sky High Club Terms and Conditions terms (virginatlanticskyhighclub.com)

2.Any Qualifying Bookings made outside of the designated incentive period are automatically disqualified.

3. The Promoter reserves the right to refuse points or incentives to anyone in breach of these Terms and Conditions.

4. The Promoter accepts no responsibility for Qualifying Bookings not successfully completed due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind.

5. The Promoter reserves the right to hold, withdraw, void, cancel, suspend, or amend the incentive where it becomes necessary to do so.

Who can enter: 

All UK frontline Travel Agents working for a travel agency or travel company, aged 18 or over, and a UK resident. The competition is open to travel sellers working on the high street, in call centres, online or from home. 

Promotion period: 

Start: 1 August 2024 
End: 30 September 2024 

Mechanics: 

Agents book customers' trips to Dubai in Premium or Upper Class as per the Sky High Club terms and conditions. 

Open to all departure dates (ODR excluded). 

The agents must log these claims on Sky High Club (Agents must be registered to Sky High Club) 

At the end of the incentive period – all qualifying bookings will be validated. 7 lucky agents will be chosen at random by a random name generator. Agents will be invited onto the trip for travel dates 10th – 14th December 2024. Winners will be invited to the trip via email. 

Prize includes: 

Air travel and accommodation are provided. Agents will need to make arrangements at their own expense to get to London Heathrow. 

Place on the trip as per the following itinerary: Please note that the itinerary can always be subject to change.  

Depart: 

Tuesday 10th December 2024 

London Heathrow (LHR) – Dubai (DXB) 

Depart (LHR) VS400 10:00pm arrives (DXB) 09:10am #1 (Arrives the following day) 

Return  

Friday 14tH December 2024  

Dubai (DXB) – London Heathrow (LHR)  

Depart (DXB) VS401 11:00am arrives (LHR) 15:05pm 

 
Agents must have personal travel insurance. 

Agents are required to organise and fund their own visas if a visa is required. 

Virgin Atlantic – Experiential Trip T&Cs 

The Promoter: The promoter of this prize draw is Virgin Atlantic Airways Limited of, The VHQ, Fleming Way, Crawley RH10 9DF. 

Eligibility: The prize draw is open to all UK Travel Trade Sales Agents aged 18 years or older, except employees of the Promoter, their families, agents or any third party directly associated with administration of the prize draw. 

Promotion period: The opening date is 00:01 on 1 August 2024. The closing date is 23:59 on 30 September 2024. 

Entry: Agents must be registered to the Sky High Club incentive scheme. Agents must log claims into the platform for all customer bookings made to Dubai in Premium or Upper Class Virgin Atlantic and VS/DL codeshare flights. All claims must be individually logged. At the end of the promotional period, all claims will be validated. The 7 agents who have made and submitted qualifying bookings in Premium and Upper Class to Dubai will be invited by email as winners. 

Prize-specific conditions also apply: In addition to these terms and conditions, the prize is also subject to the further prize-specific conditions, set out in Annex 1 at the back of these terms and conditions. In the event of any conflict between these terms and conditions and any prize-specific terms and conditions, the prize-specific terms and conditions in Annex 1 shall prevail. 

Prize includes: 7 x agent places on experiential trip as per the following itinerary: 

Depart: 

Tuesday 10th December 2024 

London Heathrow (LHR) – Dubai (DXB) 

Depart (LHR) VS400 10:00pm arrives (DXB) 09:10am #1 (Arrives the following day) 

Return  

Friday 14th December 2024  

Dubai (DXB) – London Heathrow (LHR)  

Depart (DXB) VS401 11:00am arrives (LHR) 15:05pm 

 
All flights and accommodation are funded by the promoter. 

(Contd. please see the entire T&Cs below on this page under Current and Completed Campaigns - Terms and Conditions)

Who can enter:

All UK frontline Travel Agents working for a travel agency or travel company, aged 18 or over, and a UK resident. The incentive is open to travel sellers working on the high street, in call centres, online or from home. You must be registered to the Sky High Club to enter.

Promotional period:
Start: 5th July 2024
End: 21st August 2024
For departure dates October 2024 through to 31 March 2025  

Double points are applied to all new qualifying bookings to Orlando (MCO) made and claimed within this promotional period.

Applicable routes:
All qualifying return flight bookings to Orlando (MCO) operated by Virgin Atlantic and Delta Air Lines codeshare flights only. Flights operated by other partners are not applicable.

Points to be awarded:

Economy: 2 Points

Premium: 4 Points 

Upper Class: 10 points

Points will be awarded in line with validation terms.

1. By participating you agree to the requirements set out in the Incentive Rules together with the full Sky High Club Terms and Conditions 
2. Any Qualifying Bookings made outside of the designated incentive period are automatically disqualified.
3. The Promoter reserves the right to refuse points to anyone in breach of these Terms and Conditions.
4. The Promoter accepts no responsibility for Qualifying Bookings not successfully completed due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind.
5. The Promoter reserves the right to hold, withdraw, void, cancel, suspend, or amend the incentive where it becomes necessary to do so.

Who can enter: 

All UK frontline Travel Agents working for a travel agency or travel company, aged 18 or over, and a UK resident. The competition is open to travel sellers working on the high street, in call centres, online or from home. 

Promotion period: 

Start: 1 August 2024 
End: 30 September 2024 

Mechanics: 

Agents book customers' trips to Dubai in Premium or Upper Class as per the Sky High Club terms and conditions. 

Open to all departure dates (ODR excluded). 

The agents must log these claims on Sky High Club (Agents must be registered to Sky High Club) 

At the end of the incentive period – all qualifying bookings will be validated. 7 lucky agents will be chosen at random by a random name generator. Agents will be invited onto the trip for travel dates 10th – 14th December 2024. Winners will be invited to the trip via email. 

Prize includes: 

Air travel and accommodation are provided. Agents will need to make arrangements at their own expense to get to London Heathrow. 

Place on the trip as per the following itinerary: Please note that the itinerary can always be subject to change.  

Depart: 

Tuesday 10th December 2024 

London Heathrow (LHR) – Dubai (DXB) 

Depart (LHR) VS400 10:00pm arrives (DXB) 09:10am #1 (Arrives the following day) 

Return  

Friday 14tH December 2024  

Dubai (DXB) – London Heathrow (LHR)  

Depart (DXB) VS401 11:00am arrives (LHR) 15:05pm 

 
Agents must have personal travel insurance. 

Agents are required to organise and fund their own visas if a visa is required. 

Virgin Atlantic – Experiential Trip T&Cs 

The Promoter: The promoter of this prize draw is Virgin Atlantic Airways Limited of, The VHQ, Fleming Way, Crawley RH10 9DF. 

Eligibility: The prize draw is open to all UK Travel Trade Sales Agents aged 18 years or older, except employees of the Promoter, their families, agents or any third party directly associated with administration of the prize draw. 

Promotion period: The opening date is 00:01 on 1 August 2024. The closing date is 23:59 on 30 September 2024. 

Entry: Agents must be registered to the Sky High Club incentive scheme. Agents must log claims into the platform for all customer bookings made to Dubai in Premium or Upper Class Virgin Atlantic and VS/DL codeshare flights. All claims must be individually logged. At the end of the promotional period, all claims will be validated. The 7 agents who have made and submitted qualifying bookings in Premium and Upper Class to Dubai will be invited by email as winners. 

Prize-specific conditions also apply: In addition to these terms and conditions, the prize is also subject to the further prize-specific conditions, set out in Annex 1 at the back of these terms and conditions. In the event of any conflict between these terms and conditions and any prize-specific terms and conditions, the prize-specific terms and conditions in Annex 1 shall prevail. 

Prize includes: 7 x agent places on experiential trip as per the following itinerary: 

Depart: 

Tuesday 10th December 2024 

London Heathrow (LHR) – Dubai (DXB) 

Depart (LHR) VS400 10:00pm arrives (DXB) 09:10am #1 (Arrives the following day) 

Return  

Friday 14th December 2024  

Dubai (DXB) – London Heathrow (LHR)  

Depart (DXB) VS401 11:00am arrives (LHR) 15:05pm 

 
All flights and accommodation are funded by the promoter. 

Winner selection: Agents must be registered to the Sky High Club incentive scheme. Agents must log claims into the platform for all customer Dubai bookings made within the promotional period on Virgin Atlantic and VS/DL codeshare flights in Premium and Upper Class. All claims must be individually logged. At the end of the promotional period, all claims will be validated. 7 agents with qualifying claims will be chosen at random by a random name generator and will be invited as winners. 

Winner notification: The winner will be notified by email by 14th October 2024 and will be required to respond to confirm eligibility and acceptance of the prize, within 7 days of initial contact. If a winner does not respond to the Promoter within 7 days of being notified by the Promoter, then the winner's prize will be forfeited, and the Promoter will be entitled to select another winner in accordance with the process described above. Winners are required to organise and fund their own visa where applicable as well as travel insurance. If the winner is unable to obtain their visa (if applicable), they will forfeit their place. 

Personal data: Personal data supplied during this promotion will only be used for the purpose of this Promotion by the Promoter and/or by any agent appointed by it to assist with running the Promotion on behalf of the Promoter. Entrants' personal data will be handled in accordance with the Promoter's privacy policy, available at: https://www.virginatlantic.com/gb/en/footer/privacy-policy.html

The Promoter must either publish or make available information that indicates that a valid award took place. To comply with this obligation the Promoter will send the surname and county of prize winners and, if applicable copies of their winning entries, to anyone who writes to Virgin Atlantic Airways Limited, The VHQ, Fleming Way, Crawley RH10 9DF (enclosing a self-addressed envelope) within one month after the closing date stated in condition 3. If you object to any or all of your surname, county and winning entry being published or made available, please contact the Promoter Customer Centre Telephone: 0344 874 7747. In such circumstances, the Promoter must still provide the information and winning entry to the Advertising Standards Authority on request. 

The Promoter's responsibility for loss or damage suffered by you 

The Promoter (together with any associated agencies and companies) is not responsible for any loss or damage you suffer in connection with this Promotion or by accepting or using a prize won under this Promotion, that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time you accepted these terms, both the Promoter and you knew it might happen. 

The Promoter does not exclude or limit in any way its liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by the Promoter's negligence or the negligence of its employees, agents, or subcontractors or for fraud or fraudulent misrepresentation. 

The Promoter is not liable for business losses. Any prize won under this Promotion is for domestic and private use. If you use the prize for any commercial, business or resale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. 

The Promoter is also not responsible for failure to meet any of its obligations under the terms and conditions where such failure is due to events beyond its reasonable control. 

Nothing in these terms and conditions is intended to affect or limit your rights under the law. For more information about your rights contact your local Citizens Advice Bureau or Trading Standards Bureau. 

If any provisions of these terms and conditions are judged to be invalid, illegal, or unenforceable, this will not affect or impact the continuation in full force and effect the remainder of the provisions. 

In the event of a conflict between these terms and conditions and the details in any promotional material, the details in these terms and conditions will prevail. 

The prize draw shall be governed by English law and entrants to the prize draw submit to the exclusive jurisdiction of the English courts. 

Annex 1 - Prize-specific terms and conditions 

1. All UK frontline Travel Agents working for a travel agency or travel company, aged 18 or over, and a UK resident. The competition is open to travel sellers working on the high street, in call centers, online or from home.
2. By participating you agree to the requirements set out in the Booking Incentive Rules together with these Terms and Conditions.
3. The Promoter reserves the right to refuse entry, or refuse to award any Prize to anyone in breach of these Terms and Conditions.
4. The Promoter accepts no responsibility for Qualifying Bookings not successfully completed due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind.
5. All Qualifying Bookings will be audited by the Promoter prior to the Winner being drawn to ensure the conditions set out above have been complied with.
6. The Promoter's decision shall be final and no correspondence shall be entered into regarding the Winner or the Prize.
7. The Promoter reserves the right to hold, withdraw, void, cancel, suspend, or amend the Competition where it becomes necessary to do so.
8. Personal data supplied during the course of this Competition may be passed on to third party suppliers only insofar as required for administration of the Competition and / or fulfilment/delivery/arrangement of the Prize(s).
9. Any unclaimed Prize will be forfeited if it is not accepted within 7 calendar days of the Announcement and no alternative Prize or compensation will be given.
10. The Prize may not be used in conjunction with any other promotion or promotional fare offered by Virgin Atlantic or any third party.
11. After the Winner has been notified, the Winner gives consent for the Promoter to publish their name and branch in association with the Competition. The Winner agrees to participate in such publicity relating to the Competition as the Promoter may reasonably require.
12. The Promoter will provide the full name and branch of the Winner to anyone who writes in within one calendar month after the Announcement requesting details of the Winner and who encloses a self-addressed envelope to the Promoter's address set out in the Rules.
13. The Prize is non-transferable and cannot be sold, bartered or substituted for any other prize. No cash alternative is available. The Promoter reserves the right to substitute the Prize for an alternative equivalent prize if for any reason beyond the control of the Promoter it is unable to award the Prize.
14. Virgin Atlantic reserves the right to hold void, cancel, suspend, or amend the Competition where it becomes necessary to do so.
15. Under HM Revenue and Customs regulations benefits provided by a third party to another company's employees are taxable and are subject to Income Tax at the Winner's marginal rate. National insurance contributions are also due on the value of the Prize(s) and on the tax paid on behalf of the Winner. As the Promoter has arranged and facilitated the provision of a benefit to the Winner (as employee of another company) the Promoter warrants that it will:
    1. report the Prize as a benefit through a Taxed Award Scheme. This includes reporting the actual value of the prize(s) and the tax paid;
    2. It is the Winner's responsibility to report and pay any additional tax due where the Winner is a higher or additional rate taxpayer. Professional personal taxation advice should be sought in the instance where the Winner is unsure if there is any further tax due; settle the basic rate tax due on the Prize(s).
    3. settle the NICs due on the value of the prize(s) and the amount of tax paid; and
    4. collect, record and keep all the relevant information on file.

16. Certificates confirming the total value of the Prize(s) and the tax that has been paid on the Prize(s) will be provided on request by the Winner.

Who can enter:

All UK frontline Travel Agents working for a travel agency or travel company, aged 18 or over, and a UK resident. The incentive is open to travel sellers working on the high street, in call centres, online or from home. You must be registered to the Sky High Club to enter.

Promotional period:
Start: 5th July 2024
End: 21st August 2024
For departure dates October 2024 through to 31 March 2025  

Double points are applied to all new qualifying bookings to Orlando (MCO) made and claimed within this promotional period.

Applicable routes:
All qualifying return flight bookings to Orlando (MCO) operated by Virgin Atlantic and Delta Air Lines codeshare flights only. Flights operated by other partners are not applicable.

Points to be awarded:

Economy: 2 Points

Premium: 4 Points 

Upper Class: 10 points

Points will be awarded in line with validation terms.

1. By participating you agree to the requirements set out in the Incentive Rules together with the full Sky High Club Terms and Conditions 
2. Any Qualifying Bookings made outside of the designated incentive period are automatically disqualified.
3. The Promoter reserves the right to refuse points to anyone in breach of these Terms and Conditions.
4. The Promoter accepts no responsibility for Qualifying Bookings not successfully completed due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind.
5. The Promoter reserves the right to hold, withdraw, void, cancel, suspend, or amend the incentive where it becomes necessary to do so.

Who can enter:

All UK frontline Travel Agents working for a travel agency or travel company, aged 18 or over, and a UK resident. The competition is open to travel sellers working on the high street, in call centres, online or from home.

Promotion period:

Start: 1 January 2024
End: 31 July 2024

Mechanics:

1. Agents book customers' trips to any VAA destination as per the Sky High Club terms and conditions.
2. Open to all departure dates (ODR excluded).
3. The agents must log these claims on Sky High Club (Agents must be registered to Sky High Club)
4. At the end of the incentive period – all bookings will be validated. Top bookers will be invited onto the trip for travel dates 24th October – 31st October. Top bookers are those agents with the most validated claims. Winners will be invited to the trip via email.

Prize includes:

All travel and accommodation are provided.

Place on the trip as per the following itinerary:

24th October 2024

London Heathrow (LHR) – Antigua (ANU)

31st October 2024 #1

Antigua (ANU) – London Heathrow (LHR) #1 (Arrives the following day)

Agents must have personal travel insurance.

Agents are required to organise and fund their own visas if a visa is required.

Virgin Atlantic – Experiential Trip T&Cs

The Promoter: The promoter of this prize draw is Virgin Atlantic Airways Limited of, The VHQ, Fleming Way, Crawley RH10 9DF.

Eligibility: The prize draw is open to all UK Travel Trade Sales Agents aged 18 years or older, except employees of the Promoter, their families, agents or any third party directly associated with administration of the prize draw.

Promotion period: The opening date is 00:01 on 1 January 2024. The closing date is 23:59 on 31 July 2024.

Entry: Agents must be registered to the Sky High Club incentive scheme. Agents must log claims into the platform for all customer bookings made to any qualifying Virgin Atlantic and VS/DL codeshare flights. All claims must be individually logged. At the end of the promotional period, all claims will be validated. The top 3 agents with the most bookings will be invited by email as winners.

Prize-specific conditions also apply: In addition to these terms and conditions, the prize is also subject to the further prize-specific conditions, set out in Annex 1 at the back of these terms and conditions. In the event of any conflict between these terms and conditions and any prize-specific terms and conditions, the prize-specific terms and conditions in Annex 1 shall prevail.

Prize includes: 3 x agent places on experiential trip as per the following itinerary:

24th October 2024

London Heathrow (LHR) – Antigua (ANU)

31st October 2024 #1

Antigua (ANU) – London Heathrow (LHR) #1 (Arrives the following day)

All flights and accommodation funded by the promoter.

Winner selection: Agents must be registered to the Sky High Club incentive scheme. Agents must log claims into the platform for all customer bookings made with Virgin Atlantic and VS/DL codeshare flights. All claims must be individually logged. At the end of the promotional period, all claims will be validated. The top 3 agents with the most bookings will be invited as winners.

Winner notification: The winner will be notified by email by 31 August 2024 and will be required to respond to confirm eligibility and acceptance of the prize, within 7 days of initial contact. If a winner does not respond to the Promoter within 7 days of being notified by the Promoter, then the winner's prize will be forfeited, and the Promoter will be entitled to select another winner in accordance with the process described above. Winners are required to organize and fund their own visa where applicable as well as travel insurance. If the winner is unable to obtain their visa (if applicable), they will forfeit their place.

Personal data: Personal data supplied during this promotion will only be used for the purpose of this Promotion by the Promoter and/or by any agent appointed by it to assist with running the Promotion on behalf of the Promoter. Entrants' personal data will be handled in accordance with the Promoter's privacy policy, available at: https://www.virginatlantic.com/gb/en/footer/privacy-policy.html

The Promoter must either publish or make available information that indicates that a valid award took place. To comply with this obligation the Promoter will send the surname and county of prize winners and, if applicable copies of their winning entries, to anyone who writes to Virgin Atlantic Airways Limited, The VHQ, Fleming Way, Crawley RH10 9DF (enclosing a self-addressed envelope) within one month after the closing date stated in condition 3. If you object to any or all of your surname, county and winning entry being published or made available, please contact the Promoter Customer Centre Telephone: 0344 874 7747. In such circumstances, the Promoter must still provide the information and winning entry to the Advertising Standards Authority on request.

The Promoter's responsibility for loss or damage suffered by you

The Promoter (together with any associated agencies and companies) is not responsible for any loss or damage you suffer in connection with this Promotion or by accepting or using a prize won under this Promotion, that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time you accepted these terms, both the Promoter and you knew it might happen.

The Promoter does not exclude or limit in any way its liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by the Promoter's negligence or the negligence of its employees, agents, or subcontractors or for fraud or fraudulent misrepresentation.

The Promoter is not liable for business losses. Any prize won under this Promotion is for domestic and private use. If you use the prize for any commercial, business or resale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. 

The Promoter is also not responsible for failure to meet any of its obligations under the terms and conditions where such failure is due to events beyond its reasonable control.

Nothing in these terms and conditions is intended to affect or limit your rights under the law. For more information about your rights contact your local Citizens Advice Bureau or Trading Standards Bureau.

If any provisions of these terms and conditions are judged to be invalid, illegal, or unenforceable, this will not affect or impact the continuation in full force and effect the remainder of the provisions.

In the event of a conflict between these terms and conditions and the details in any promotional material, the details in these terms and conditions will prevail. 

The prize draw shall be governed by English law and entrants to the prize draw submit to the exclusive jurisdiction of the English courts.

Annex 1 - Prize-specific terms and conditions 

1. All UK frontline Travel Agents working for a travel agency or travel company, aged 18 or over, and a UK resident. The competition is open to travel sellers working on the high street, in call centers, online or from home.
2. By participating you agree to the requirements set out in the Booking Incentive Rules together with these Terms and Conditions.
3. The Promoter reserves the right to refuse entry, or refuse to award any Prize to anyone in breach of these Terms and Conditions.
4. The Promoter accepts no responsibility for Qualifying Bookings not successfully completed due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind.
5. All Qualifying Bookings will be audited by the Promoter prior to the Winner being drawn to ensure the conditions set out above have been complied with.
6. The Promoter's decision shall be final and no correspondence shall be entered into regarding the Winner or the Prize.
7. The Promoter reserves the right to hold, withdraw, void, cancel, suspend, or amend the Competition where it becomes necessary to do so.
8. Personal data supplied during the course of this Competition may be passed on to third party suppliers only insofar as required for administration of the Competition and / or fulfilment/delivery/arrangement of the Prize(s).
9. Any unclaimed Prize will be forfeited if it is not accepted within 7 calendar days of the Announcement and no alternative Prize or compensation will be given.
10. The Prize may not be used in conjunction with any other promotion or promotional fare offered by Virgin Atlantic or any third party.
11. After the Winner has been notified, the Winner gives consent for the Promoter to publish their name and branch in association with the Competition. The Winner agrees to participate in such publicity relating to the Competition as the Promoter may reasonably require.
12. The Promoter will provide the full name and branch of the Winner to anyone who writes in within one calendar month after the Announcement requesting details of the Winner and who encloses a self-addressed envelope to the Promoter's address set out in the Rules.
13. The Prize is non-transferable and cannot be sold, bartered or substituted for any other prize. No cash alternative is available. The Promoter reserves the right to substitute the Prize for an alternative equivalent prize if for any reason beyond the control of the Promoter it is unable to award the Prize.
14. Virgin Atlantic reserves the right to hold void, cancel, suspend, or amend the Competition where it becomes necessary to do so.
15. Under HM Revenue and Customs regulations benefits provided by a third party to another company's employees are taxable and are subject to Income Tax at the Winner's marginal rate. National insurance contributions are also due on the value of the Prize(s) and on the tax paid on behalf of the Winner. As the Promoter has arranged and facilitated the provision of a benefit to the Winner (as employee of another company) the Promoter warrants that it will:
    1. report the Prize as a benefit through a Taxed Award Scheme. This includes reporting the actual value of the prize(s) and the tax paid;
    2. It is the Winner's responsibility to report and pay any additional tax due where the Winner is a higher or additional rate taxpayer. Professional personal taxation advice should be sought in the instance where the Winner is unsure if there is any further tax due; settle the basic rate tax due on the Prize(s).
    3. settle the NICs due on the value of the prize(s) and the amount of tax paid; and
    4. collect, record and keep all the relevant information on file.

16. Certificates confirming the total value of the Prize(s) and the tax that has been paid on the Prize(s) will be provided on request by the Winner.

Full Sky High Club Terms and Conditions apply terms (virginatlanticskyhighclub.com)

Who can enter: 
All UK frontline Travel Agents working for a travel agency or travel company, aged 18 or over, and a UK resident. The incentive is open to travel sellers working on the high street, in call centres, online or from home. You must be registered to the Sky High Club to enter.

Promotional period: 
Start: 21st June 2024  
End:  24th June 2024 
Open to all departure dates (ODR excluded). 

Triple points are applied to all new qualifying bookings to any destination made and claimed within this promotional period. 

Applicable routes: 
All qualifying return flight bookings operated by Virgin Atlantic and Delta Air Lines codeshare flights only. Flights operated by partners are not applicable.

Points to be awarded:

Economy: 3 Points

Premium: 6 Points  

Upper Class: 15 points

Points will be awarded in line with validation terms.

1. By participating you agree to the requirements set out in the Incentive Rules together with the full Sky High Club Terms and Conditions terms (virginatlanticskyhighclub.com)
2. Any Qualifying Bookings made outside of the designated incentive period are automatically disqualified.
3. The Promoter reserves the right to refuse points to anyone in breach of these Terms and Conditions.
4. The Promoter accepts no responsibility for Qualifying Bookings not successfully completed due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind.
5. The Promoter reserves the right to hold, withdraw, void, cancel, suspend, or amend the incentive where it becomes necessary to do so.

Prize winner:

1 lucky agent will be selected at random from qualifying bookings to any destination made and claimed within the promotional period (21st – 24th June 2024). The winner will be notified by email no later than 8th July 2024.

The prize is one set of limited-edition Wilbur and Orville salt and pepper shakers.

Full Sky High Club Terms and Conditions apply terms (virginatlanticskyhighclub.com)

Who can register: 

All UK frontline Travel Agents working for a travel agency or travel company, aged 18 or over, and a UK resident. The incentive is open to travel sellers working on the high street, in call centres, online or from home. You must be registered to the Sky High Club to attend. 

Selecting our winners:

7 lucky agents will be selected at random for each location by 12th June 2024 and notified by email. 

Terms and conditions 

1.     By participating you agree to the requirements set out in the Incentive Rules together with the full Sky High Club Terms and Conditions.

2.     The Promoter reserves the right to hold, withdraw, void, cancel, suspend, or amend the incentive where it becomes necessary to do so. 

3.     What’s included: 

·       Entry to the venue on a standard ticket

·       Evening meal and drinks at a near by restaurant  

Travel to and from the event and any associated cost of accommodation will be at the expense of the prize winner.

Who can enter: 
All UK frontline Travel Agents working for a travel agency or travel company, aged 18 or over, and a UK resident. The incentive is open to travel sellers working on the high street, in call centres, online or from home. You must be registered to the Sky High Club to enter.

Promotional period: 
Start: 31th May 2024 
End: 10h June 2024 
Open to all departure dates (ODR excluded). 

Double points are applied to all new qualifying bookings to Las Vegas made and claimed within this promotional period. 

Applicable routes: 
All qualifying return flight bookings to Las Vegas from any departure point (MAN or LHR), operated by Virgin Atlantic and Delta Air Lines codeshare flights only. Flights operated by partners are not applicable.

Points to be awarded:

Economy: 2 Points

Premium: 4 Points  

Upper Class: 10 points

Points will be awarded in line with validation terms.

1. By participating you agree to the requirements set out in the Incentive Rules together with the full Sky High Club Terms and Conditions terms (virginatlanticskyhighclub.com)
2. Any Qualifying Bookings made outside of the designated incentive period are automatically disqualified.
3. The Promoter reserves the right to refuse points to anyone in breach of these Terms and Conditions.
4. The Promoter accepts no responsibility for Qualifying Bookings not successfully completed due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind.
5. The Promoter reserves the right to hold, withdraw, void, cancel, suspend, or amend the incentive where it becomes necessary to do so.

Who can enter:

All UK frontline Travel Agents who are registered to Sky High Club, Virgin Atlantic’s Agent Reward Programme. You must be age 21 or over.

The Promoter: The promoter of this prize draw is Virgin Atlantic Airways Limited of, The VHQ, Fleming Way, Crawley RH10 9DF.

Prize includes:

Place on a trip as per the following itinerary:

·         Air travel from Manchester to Las Vegas on the following:

Outbound: Sunday 9th June MAN – LAS, 9:50am /12:25pm

Return: Wednesday 12th June LAS – MAN, 14:40pm / 08.20am +1 (arrives next day) Flight times may be subject to change.

·         Transportation to and from any scheduled excursions, are included

·         3 nights’ accommodation at Virgin Hotels, Las Vegas.

·         Meals will be provided.

·         Selected drinks will be included, however, not all beverages are covered. Some drinks may be available at an additional cost, for which the agent will be responsible.

·         Agents are required to organize and fund their own ESTA.

·         Agents are required to organize and fund their own travel to and from Manchester Airport.

·         Agents must have personal travel insurance.

Mechanics:

Entrants must complete the question and enter their details to be in win a chance to win. A winner of the prize will be selected by an independent panel. Only one entry is valid. Subsequent entries will not be considered.

Winner notification: The winner will be notified by email by 13th May 2024 and will be required to respond to confirm eligibility and acceptance of the prize, within 7 days of initial contact. If a winner does not respond to the Promoter within 7 days of being notified by the Promoter, then the winner's prize will be forfeited, and the Promoter will be entitled to select another winner in accordance with the process described above. Winners are required to organize and fund their own Esta as well as travel insurance. If the winner is unable to obtain their ESTA, they will forfeit their place.

Promotion period: The opening date is 00:01 on 22nd April 2024. The closing date is 23:59 on 6th May 2024.

Prize-specific conditions also apply: In addition to these terms and conditions, the prize is also subject to the further prize-specific conditions, set out in Annex 1 at the back of these terms and conditions. In the event of any conflict between these terms and conditions and any prize-specific terms and conditions, the prize-specific terms and conditions in Annex 1 shall prevail.

Personal data: Personal data supplied during this promotion will only be used for the purpose of this Promotion by the Promoter and/or by any agent appointed by it to assist with running the Promotion on behalf of the Promoter. Entrants' personal data will be handled in accordance with the Promoter's privacy policy, available at: https://www.virginatlantic.com/gb/en/footer/privacy-policy.html

The Promoter must either publish or make available information that indicates that a valid award took place. To comply with this obligation the Promoter will send the surname and county of prize winners and, if applicable copies of their winning entries, to anyone who writes to Virgin Atlantic Airways Limited, The VHQ, Fleming Way, Crawley RH10 9DF (enclosing a self-addressed envelope) within one month after the closing date stated in condition 3. If you object to any or all of your surname, county and winning entry being published or made available, please contact the Promoter Customer Centre Telephone: 0344 874 7747. In such circumstances, the Promoter must still provide the information and winning entry to the Advertising Standards Authority on request.

The Promoter's responsibility for loss or damage suffered by you

The Promoter (together with any associated agencies and companies) is not responsible for any loss or damage you suffer in connection with this Promotion or by accepting or using a prize won under this Promotion, that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time you accepted these terms, both the Promoter and you knew it might happen.

The Promoter does not exclude or limit in any way its liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by the Promoter's negligence or the negligence of its employees, agents, or subcontractors or for fraud or fraudulent misrepresentation.

The Promoter is not liable for business losses. Any prize won under this Promotion is for domestic and private use. If you use the prize for any commercial, business or resale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

The Promoter is also not responsible for failure to meet any of its obligations under the terms and conditions where such failure is due to events beyond its reasonable control.

Nothing in these terms and conditions is intended to affect or limit your rights under the law. For more information about your rights contact your local Citizens Advice Bureau or Trading Standards Bureau.

If any provisions of these terms and conditions are judged to be invalid, illegal, or unenforceable, this will not affect or impact the continuation in full force and effect the remainder of the provisions.

In the event of a conflict between these terms and conditions and the details in any promotional material, the details in these terms and conditions will prevail.

The prize draw shall be governed by English law and entrants to the prize draw submit to the exclusive jurisdiction of the English courts.

Annex 1 - Prize-specific terms and conditions

1. All UK frontline Travel Agents working for a travel agency or travel company, aged 21 or over, and a UK resident. The competition is open to travel sellers working on the high street, in call centers, online or from home who are registered to Sky High Club
2. The Promoter reserves the right to refuse entry, or refuse to award any Prize to anyone in breach of these Terms and Conditions.
3. The Promoter's decision shall be final and no correspondence shall be entered into regarding the Winner or the Prize.
4. The Promoter reserves the right to hold, withdraw, void, cancel, suspend, or amend the Competition where it becomes necessary to do so.
5. Personal data supplied during the course of this Competition may be passed on to third party suppliers only insofar as required for administration of the Competition and / or fulfilment/delivery/arrangement of the Prize(s).
6. Any unclaimed Prize will be forfeited if it is not accepted within 7 calendar days of the Announcement and no alternative Prize or compensation will be given.
7. The Prize may not be used in conjunction with any other promotion or promotional fare offered by Virgin Atlantic or any third party.
8. After the Winner has been notified, the Winner gives consent for the Promoter to publish their name and branch in association with the Competition. The Winner agrees to participate in such publicity relating to the Competition as the Promoter may reasonably require.
9. The Promoter will provide the full name and branch of the Winner to anyone who writes in within one calendar month after the Announcement requesting details of the Winner and who encloses a self-addressed envelope to the Promoter's address set out in the Rules.
10. The Prize is non-transferable and cannot be sold, bartered or substituted for any other prize. No cash alternative is available. The Promoter reserves the right to substitute the Prize for an alternative equivalent prize if for any reason beyond the control of the Promoter it is unable to award the Prize.
11. Virgin Atlantic reserves the right to hold void, cancel, suspend, or amend the Competition where it becomes necessary to do so.
12. Under HM Revenue and Customs regulations benefits provided by a third party to another company's employees are taxable and are subject to Income Tax at the Winner's marginal rate. National insurance contributions are also due on the value of the Prize(s) and on the tax paid on behalf of the Winner. As the Promoter has arranged and facilitated the provision of a benefit to the Winner (as employee of another company) the Promoter warrants that it will:
    1. report the Prize as a benefit through a Taxed Award Scheme. This includes reporting the actual value of the prize(s) and the tax paid;
    2. It is the Winner's responsibility to report and pay any additional tax due where the Winner is a higher or additional rate taxpayer. Professional personal taxation advice should be sought in the instance where the Winner is unsure if there is any further tax due; settle the basic rate tax due on the Prize(s).
    3. settle the NICs due on the value of the prize(s) and the amount of tax paid; and
    4. collect, record and keep all the relevant information on file.
13. Certificates confirming the total value of the Prize(s) and the tax that has been paid on the Prize(s) will be provided on request by the Winner.

Terms and Conditions:

Terms & Conditions

Who can enter: 
All UK frontline Travel Agents working for a travel agency or travel company, aged 18 or over, and a UK resident. The incentive is open to travel sellers working on the high street, in call centres, online or from home. You must be registered to the Sky High Club to enter.

Promotional period: 
Start: 21th March 2024 
End: 4h April 2024 
Open to all departure dates (ODR excluded). 

Applicable routes: 
All qualifying return flight bookings operated by Virgin Atlantic and Delta Air Lines codeshare flights only. Flights operated by partners are not applicable.

Points to be awarded:

Economy: 2 Points

Premium: 4 Points   

Upper Class: 10 points

Points will be awarded in line with validation terms.

1. By participating you agree to the requirements set out in the Incentive Rules together with the full Sky High Club Terms and Conditions terms (virginatlanticskyhighclub.com)
2. Any Qualifying Bookings made outside of the designated incentive period are automatically disqualified.
3. The Promoter reserves the right to refuse points to anyone in breach of these Terms and Conditions.
4. The Promoter accepts no responsibility for Qualifying Bookings not successfully completed due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind.
5. The Promoter reserves the right to hold, withdraw, void, cancel, suspend, or amend the incentive where it becomes necessary to do so.

Terms and Conditions:

Who can enter: 
All UK frontline Travel Agents working for a travel agency or travel company, aged 18 or over, and a UK resident. The incentive is open to travel sellers working on the high street, in call centres, online or from home. You must be registered to the Sky High Club to be eligible for points.

Promotional period: 
Start: 29th February 2024 
End: 2nd April 2024 

Applicable routes: 
All return flight bookings to Bangaluru with Virgin Atlantic and VS/DL codeshare flights only. Flights operated by partners are not applicable.

Points to be awarded per passenger on a return ticket:

Economy 2 points  
Premium 4 points  
Upper 10 point

Points will be awarded in line with validation terms.

1. By participating you agree to the requirements set out in the Incentive Rules together with the full Sky High Club Terms and Conditions terms (virginatlanticskyhighclub.com)
2. Any Qualifying Bookings made outside of the designated incentive period are automatically disqualified.
3. The Promoter reserves the right to refuse points to anyone in breach of these Terms and Conditions.
4. The Promoter accepts no responsibility for Qualifying Bookings not successfully completed due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind.
5. The Promoter reserves the right to hold, withdraw, void, cancel, suspend, or amend the incentive where it becomes necessary to do so.

Terms and Conditions:

Who can enter:
All UK frontline Travel Agents working for a travel agency or travel company, aged 18 or over, and a UK resident. The incentive is open to travel sellers working on the high street, in call centres, online or from home. You must be registered to the Sky High Club to enter.

Promotional period:
Start: 8th January 2024
End: 12th February 2024
Open to all departure dates (ODR excluded).

Applicable routes:
All qualifying return flight bookings operated by Virgin Atlantic and Delta Air Lines codeshare flights only. Flights operated by partners are not applicable.

Points to be awarded:

Economy: 3 Points

Premium: 6 Points 

Upper Class: 15 points

Points will be awarded in line with validation terms.

1. By participating you agree to the requirements set out in the Incentive Rules together with the full Sky High Club Terms and Conditions
2. Any Qualifying Bookings made outside of the designated incentive period are automatically disqualified.
3. The Promoter reserves the right to refuse points to anyone in breach of these Terms and Conditions.
4. The Promoter accepts no responsibility for Qualifying Bookings not successfully completed due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind.
5. The Promoter reserves the right to hold, withdraw, void, cancel, suspend, or amend the incentive where it becomes necessary to do so.

Terms and Conditions:

Who can enter:

All UK frontline Travel Agents working for a travel agency or travel company, aged 18 or over, and a UK resident. The competition is open to travel sellers working on the high street, in call centres, online or from home.

Promotion period:

Start: 12 December 2023
End: 12 January 2024

Mechanics:

1. Agents book customers trips to Florida (TPA,MIA, MCO) Open to all departure dates (ODR excluded).
2. The agents must log these claims on Sky High Club (Agents must be registered to Sky High Club)
3. At the end of the incentive period, winners will be invited to the trip via email.

Prize includes:

All travel and accommodation are provided.
Agents are required to organize and fund their own ESTA.
Agents must have personal travel insurance.

Return flights:

3 March 2024

London Heathrow (LHR) – Tampa (TPA)

8 March 2024 #1

Tampa (TPA) – London Heathrow (LHR) #1 (Arrives the following day)

Virgin Atlantic - Florida Experiential Trip T&Cs

The Promoter: The promoter of this prize draw is Virgin Atlantic Airways Limited of, The VHQ, Fleming Way, Crawley RH10 9DF.

Eligibility: The prize draw is open to all UK Travel Trade Sales Agents aged 18 years or older, except employees of the Promoter, their families, agents or any third party directly associated with administration of the prize draw.

Promotion period: The opening date is 00:01 on 12 December 2023. The closing date is 23:59 on 12 January 2024.

Entry: Agents must be registered to the Sky High Club incentive scheme. Agents must log claims into the platform for all customer bookings made to Florida (TPA, MIA, MCO) with Virgin Atlantic and VS/DL codeshare flights. All claims must be individually logged. At the end of the promotional period, all claims will be validated. The top 8 agents with the most bookings will be invited by email as winners.

Prize-specific conditions also apply: In addition to these terms and conditions, the prize is also subject to the further prize-specific conditions, set out in Annex 1 at the back of these terms and conditions. In the event of any conflict between these terms and conditions and any prize-specific terms and conditions, the prize-specific terms and conditions in Annex 1 shall prevail.

Prize includes: 8 x agent places on experiential trip to Florida as per the following itinerary:

3 March 2024

London Heathrow (LHR) – Tampa (TPA)

8 March 2024 #1

Tampa (TPA) – London Heathrow (LHR) #1 (Arrives the following day)

All flights and accommodation funded by the promoter.

Winner selection: Agents must be registered to the Sky High Club incentive scheme. Agents must log claims into the platform for all customer bookings made Florida (TPA, MIA, MCO) with Virgin Atlantic and VS/DL codeshare flights. All claims must be individually logged. At the end of the promotional period, all claims will be validated. The top 8 agents with the most bookings will be invited as winners.

Winner notification: The winner will be notified by email by 31 January 2024 and will be required to respond to confirm eligibility and acceptance of the prize, within 7 days of initial contact. If a winner does not respond to the Promoter within 7 days of being notified by the Promoter, then the winner's prize will be forfeited, and the Promoter will be entitled to select another winner in accordance with the process described above. Winners are required to organize and fund their own ESTA as well as travel insurance. If the winner is unable to obtain their ESTA, they will forfeit their place.

Personal data: Personal data supplied during this promotion will only be used for the purpose of this Promotion by the Promoter and/or by any agent appointed by it to assist with running the Promotion on behalf of the Promoter. Entrants' personal data will be handled in accordance with the Promoter's privacy policy, available at: https://www.virginatlantic.com/gb/en/footer/privacy-policy.html

The Promoter must either publish or make available information that indicates that a valid award took place. To comply with this obligation the Promoter will send the surname and county of prize winners and, if applicable copies of their winning entries, to anyone who writes to Virgin Atlantic Airways Limited, The VHQ, Fleming Way, Crawley RH10 9DF (enclosing a self-addressed envelope) within one month after the closing date stated in condition 3. If you object to any or all of your surname, county and winning entry being published or made available, please contact the Promoter Customer Centre Telephone: 0344 874 7747. In such circumstances, the Promoter must still provide the information and winning entry to the Advertising Standards Authority on request.

The Promoter's responsibility for loss or damage suffered by you

The Promoter (together with any associated agencies and companies) is not responsible for any loss or damage you suffer in connection with this Promotion or by accepting or using a prize won under this Promotion, that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time you accepted these terms, both the Promoter and you knew it might happen.

The Promoter does not exclude or limit in any way its liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by the Promoter's negligence or the negligence of its employees, agents, or subcontractors or for fraud or fraudulent misrepresentation.

The Promoter is not liable for business losses. Any prize won under this Promotion is for domestic and private use. If you use the prize for any commercial, business or resale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

The Promoter is also not responsible for failure to meet any of its obligations under the terms and conditions where such failure is due to events beyond its reasonable control.

Nothing in these terms and conditions is intended to affect or limit your rights under the law. For more information about your rights contact your local Citizens Advice Bureau or Trading Standards Bureau.

If any provisions of these terms and conditions are judged to be invalid, illegal, or unenforceable, this will not affect or impact the continuation in full force and effect the remainder of the provisions.

In the event of a conflict between these terms and conditions and the details in any promotional material, the details in these terms and conditions will prevail.

The prize draw shall be governed by English law and entrants to the prize draw submit to the exclusive jurisdiction of the English courts.

Annex 1 - Prize-specific terms and conditions

1. All UK frontline Travel Agents working for a travel agency or travel company, aged 18 or over, and a UK resident. The competition is open to travel sellers working on the high street, in call centers, online or from home.
2. By participating you agree to the requirements set out in the Booking Incentive Rules together with these Terms and Conditions.
3. The Promoter reserves the right to refuse entry, or refuse to award any Prize to anyone in breach of these Terms and Conditions.
4. The Promoter accepts no responsibility for Qualifying Bookings not successfully completed due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind.
5. All Qualifying Bookings will be audited by the Promoter prior to the Winner being drawn to ensure the conditions set out above have been complied with.
6. The Promoter's decision shall be final and no correspondence shall be entered into regarding the Winner or the Prize.
7. The Promoter reserves the right to hold, withdraw, void, cancel, suspend, or amend the Competition where it becomes necessary to do so.
8. Personal data supplied during the course of this Competition may be passed on to third party suppliers only insofar as required for administration of the Competition and / or fulfilment/delivery/arrangement of the Prize(s).
9. Any unclaimed Prize will be forfeited if it is not accepted within 7 calendar days of the Announcement and no alternative Prize or compensation will be given.
10. The Prize may not be used in conjunction with any other promotion or promotional fare offered by Virgin Atlantic or any third party.
11. After the Winner has been notified, the Winner gives consent for the Promoter to publish their name and branch in association with the Competition. The Winner agrees to participate in such publicity relating to the Competition as the Promoter may reasonably require.
12. The Promoter will provide the full name and branch of the Winner to anyone who writes in within one calendar month after the Announcement requesting details of the Winner and who encloses a self-addressed envelope to the Promoter's address set out in the Rules.
13. The Prize is non-transferable and cannot be sold, bartered or substituted for any other prize. No cash alternative is available. The Promoter reserves the right to substitute the Prize for an alternative equivalent prize if for any reason beyond the control of the Promoter it is unable to award the Prize.
14. Virgin Atlantic reserves the right to hold void, cancel, suspend, or amend the Competition where it becomes necessary to do so.
15. Under HM Revenue and Customs regulations benefits provided by a third party to another company's employees are taxable and are subject to Income Tax at the Winner's marginal rate. National insurance contributions are also due on the value of the Prize(s) and on the tax paid on behalf of the Winner. As the Promoter has arranged and facilitated the provision of a benefit to the Winner (as employee of another company) the Promoter warrants that it will:
    1. report the Prize as a benefit through a Taxed Award Scheme. This includes reporting the actual value of the prize(s) and the tax paid;
    2. It is the Winner's responsibility to report and pay any additional tax due where the Winner is a higher or additional rate taxpayer. Professional personal taxation advice should be sought in the instance where the Winner is unsure if there is any further tax due; settle the basic rate tax due on the Prize(s).
    3. settle the NICs due on the value of the prize(s) and the amount of tax paid; and
    4. collect, record and keep all the relevant information on file.
16. Certificates confirming the total value of the Prize(s) and the tax that has been paid on the Prize(s) will be provided on request by the Winner.

Who can enter:
All UK frontline Travel Agents working for a travel agency or travel company, aged 18 or over, and a UK resident. The incentive is open to travel sellers working on the high street, in call centres, online or from home. You must be registered to the Sky High Club to be eligible for points.

Promotional period:
Start 23 November 2023
End 28 November 2023
Open to all departure dates (ODR excluded). 

Applicable routes:
All qualifying return flight bookings operated by Virgin Atlantic and VS/DL codeshare flights only. Flights operated by partners are not applicable.

Points to be awarded per passenger on a return ticket:

Economy: 3 Points

Premium: 6 Points 

Upper Class: 15 points

Points will be awarded in line with validation terms.

1. By participating you agree to the requirements set out in the Incentive Rules together with the full Sky High Club Terms and Conditions terms (virginatlanticskyhighclub.com)
2. Any Qualifying Bookings made outside of the designated incentive period are automatically disqualified.
3. The Promoter reserves the right to refuse points to anyone in breach of these Terms and Conditions.
4. The Promoter accepts no responsibility for Qualifying Bookings not successfully completed due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind.
5. The Promoter reserves the right to hold, withdraw, void, cancel, suspend, or amend the incentive where it becomes necessary to do so.

Who can enter:

All UK frontline Travel Agents working for a travel agency or travel company, aged 18 or over, and a UK resident. The incentive is open to travel sellers working on the high street, in call centres, online or from home.

Promotional period:
Start 24 Aug 2023
End 2 Oct 2023
Open to all departure dates (ODR excluded).

Applicable routes:
All return bookings across all routes operated by Virgin Atlantic only. Flights operated by partners are not applicable.

Points to be awarded per passenger on a return ticket:
Economy 2 points
Premium 4 points
Upper 10 points
Points will be awarded in line with validation terms.

1. By participating you agree to the requirements set out in the Incentive Rules together with the full Sky High Club Terms and Conditions 
2. Any Qualifying Bookings made outside of the designated incentive period are automatically disqualified.
3. The Promoter reserves the right to refuse points to anyone in breach of these Terms and Conditions.
4. The Promoter accepts no responsibility for Qualifying Bookings not successfully completed due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind.
5. The Promoter reserves the right to hold, withdraw, void, cancel, suspend, or amend the incentive where it becomes necessary to do so.

Who can register:

All UK frontline Travel Agents working for a travel agency or travel company, aged 18 or over, and a UK resident. The incentive is open to travel sellers working on the high street, in call centres, online or from home. You must be registered to the Sky High Club to attend. 

Selecting our winners:

7 lucky winners will be selected at random by 2 October 2023 and notified by email.  

1. By participating you agree to the requirements set out in the Incentive Rules together with the full Sky High Club Terms and Conditions 
2. The Promoter reserves the right to hold, withdraw, void, cancel, suspend, or amend the incentive when it becomes necessary to do so.
3. Travel to and from the event and any associated cost of accommodation will be at the expense of the prize winner. The prize is awards attendance only. 

Who can register:

All UK frontline Travel Agents working for a travel agency or travel company, aged 18 or over, and a UK resident. The incentive is open to travel sellers working on the high street, in call centres, online or from home. You must be registered to the Sky High Club to attend. 

Promotional period:
Start 25 September 2023
End 2 October 2023
Open to all departure dates (ODR excluded).

Applicable routes:
All return flight bookings to Barbados operated by Virgin Atlantic only. Flights operated by partners are not applicable.

Points to be awarded

The top 25 agents who book and submit their claims through Sky High Club for qualifying return flights to Barbados (BGI) will receive 25 points. These points will be awarded in addition to the concurrent double points promotion. 

Points will be awarded in line with validation terms.

1. By participating you agree to the requirements set out in the Incentive Rules together with the full Sky High Club Terms and Conditions terms (virginatlanticskyhighclub.com)
2. Any Qualifying Bookings made outside of the designated incentive period are automatically disqualified.
3. The Promoter reserves the right to refuse points to anyone in breach of these Terms and Conditions.
4. The Promoter accepts no responsibility for Qualifying Bookings not successfully completed due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind.
5. The Promoter reserves the right to hold, withdraw, void, cancel, suspend, or amend the incentive where it becomes necessary to do so.

Who can enter:
All UK frontline Travel Agents working for a travel agency or travel company, aged 18 or over, and a UK resident. The competition is open to travel sellers working on the high street, in call centres, online or from home.

Promotion period:
Start: 1 January 2023
End: 31 October 2023

Mechanics:

1.       Agents book customers trips to any VAA destination as per the Sky High Club terms and conditions.

2.       The agents must log these claims on the Sky-High Club app (Agents must be registered to Sky High Club).

3.       At the end of the incentive period – all bookings will be validated. Top Bookers will be invited onto the trip on 2nd-7th December. Top bookers are those agents with the most validated claims.

Prize includes:
All travel and accommodation are provided.
Agents must have personal travel insurance.

Place on a trip as per the following itinerary:
Saturday 2nd December- Fly LHR- CPT with Virgin Atlantic
Thursday 7th December – Return flight (+1) CPT-LHR with Virgin Atlantic

The Promoter: The promoter of this prize draw is Virgin Atlantic Airways Limited of, The VHQ, Fleming Way, Crawley RH10 9DF.

Eligibility: The prize draw is open to all UK Travel Trade Sales Agents aged 18 years or older, except employees of the Promoter, their families, agents or any third party directly associated with administration of the prize draw.

Promotion Period: The opening date is 00:01 on 12 June 2023. The closing date is 23:59 on 24 July 2023. 

Entry: Agents must be registered to the Sky-High Club incentive scheme. Agents must log claims into the platform for all customer bookings made to the Maldives with Virgin Atlantic. All claims must be individually logged. At the end of the promotional period, all claims will be validated. The top 6 agents with the most bookings will be invited as winners.

Prize-specific conditions also apply: In addition to these terms and conditions, the prize is also subject to the further prize-specific conditions, set out in Annex 1 at the back of these terms and conditions. In the event of any conflict between these terms and conditions and any prize-specific terms and conditions, the prize-specific terms and conditions in Annex 1 shall prevail.

Prize includes: 6 x agent places on experiential trip to the Maldives as per the following itinerary:
Tuesday 17th October- Fly LHR/BOM
Wednesday 18th October- Overnight stay BOM
Thursday 19th October- Fly Indigo to MLE
Thursday 19th/20th October- Hard Rock Maldives/ Saii Lagoon Maldives (Full board – drinks at dinner only).
Saturday 21st/22nd October- Four Seasons Resort Maldives at Kuda Huraa (Full Board – Drinks not included)
Monday 23rd - Fly from MLE to LHR on the inaugural flight from MLE
All flights and accommodation funded by the promoter.

Winner Selection: Agents must be registered to the Sky-High Club incentive scheme. Agents must log claims into the platform for all customer bookings made to the Maldives with Virgin Atlantic. All claims must be individually logged. At the end of the promotional period, all claims will be validated. The top 6 agents with the most bookings will be invited as winners.

Winner Notification: The winner will be notified by email by 14 August 2023 and will be required to respond to confirm eligibility and acceptance of the prize, within 7 days of initial contact. If a winner does not respond to the Promoter within 7 days of being notified by the Promoter, then the winner's prize will be forfeited, and the Promoter will be entitled to select another winner in accordance with the process described above. Winners are required to organize and fund their own India Visa as well as travel insurance. If the winner is unable to obtain their visa, they will forfeit their place.

Personal data: Personal data supplied during this promotion will only be used for the purpose of this Promotion by the Promoter and/or by any agent appointed by it to assist with running the Promotion on behalf of the Promoter. Entrants’ personal data will be handled in accordance with the Promoter’s privacy policy, available at: https://www.virginatlantic.com/gb/en/footer/privacy-policy.html

The Promoter must either publish or make available information that indicates that a valid award took place. To comply with this obligation the Promoter will send the surname and county of prize winners and, if applicable copies of their winning entries, to anyone who writes to Virgin Atlantic Airways Limited, The VHQ, Fleming Way, Crawley RH10 9DF (enclosing a self-addressed envelope) within one month after the closing date stated in condition 3. If you object to any or all of your surname, county and winning entry being published or made available, please contact the Promoter Customer Centre Telephone: 0344 874 7747. In such circumstances, the Promoter must still provide the information and winning entry to the Advertising Standards Authority on request.

The Promoter's responsibility for loss or damage suffered by you

The Promoter (together with any associated agencies and companies) is not responsible for any loss or damage you suffer in connection with this Promotion or by accepting or using a prize won under this Promotion, that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time you accepted these terms, both the Promoter and you knew it might happen.

The Promoter does not exclude or limit in any way its liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by the Promoter's negligence or the negligence of its employees, agents, or subcontractors or for fraud or fraudulent misrepresentation.

The Promoter is not liable for business losses. Any prize won under this Promotion is for domestic and private use. If you use the prize for any commercial, business or resale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

The Promoter is also not responsible for failure to meet any of its obligations under the terms and conditions where such failure is due to events beyond its reasonable control.

Nothing in these terms and conditions is intended to affect or limit your rights under the law. For more information about your rights contact your local Citizens Advice Bureau or Trading Standards Bureau.

If any provisions of these terms and conditions are judged to be invalid, illegal, or unenforceable, this will not affect or impact the continuation in full force and effect the remainder of the provisions.

In the event of a conflict between these terms and conditions and the details in any promotional material, the details in these terms and conditions will prevail.

The prize draw shall be governed by English law and entrants to the prize draw submit to the exclusive jurisdiction of the English courts.

Annex 1 - Prize-specific terms and conditions

Who can enter: All UK frontline Travel Agents working for a travel agency or travel company, aged 18 or over, and a UK resident. The incentive is open to travel sellers working on the high street, in call centres, online or from home.

Double points awarded live period:

-        Start 12 June 2023

-        End  30 June 2023
For departures 1 October to 31 December 2023.

Applicable routes:

All return bookings from LHR-DXB / DXB-LHR on Virgin Atlantic (direct) only. Flights operated by partners are not applicable.

Points to be awarded per passenger on a return ticket:  

Economy 2 points
Premium 4 points
Upper 10 points
Points will be awarded in line with validation timelines. For mixed cabin bookings, points for the higher cabin will be rewarded as a round trip. 

__________________________________________________________________________________________

1. By participating you agree to the requirements set out in the Incentive Rules together with the full Sky High Club Terms and Conditions.
2. Any Qualifying Bookings made outside of the designated incentive period are automatically disqualified.
3. The Promoter reserves the right to refuse points to anyone in breach of these Terms and Conditions.
4. The Promoter accepts no responsibility for Qualifying Bookings not successfully completed due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind.
5. The Promoter reserves the right to hold, withdraw, void, cancel, suspend, or amend the incentive where it becomes necessary to do so.

Terms and Conditions are correct as of 2nd August 2023 and are subject to amendment.

Virgin Atlantic Sky-High Club We know how tiresome terms and conditions can be, but they are important, and we would love you to take out a few minutes of your time to read through.

Motivates Limited operates a loyalty reward platform which is then used by third parties to operate their own incentive reward scheme. Virgin Atlantic have partnered with Motivates to offer you, our front-line travel sellers an always on incentive and reward platform.

Eligibility: Registration and participation into the Virgin Atlantic Sky-High Club is available to all United Kingdom, including Northern Ireland employed and based front line Travel Sellers (Agents), that sell flights/holidays directly to customers. If you work in a company that provides and sells travel/ holidays onto other Travel Companies / Agents, we are very sorry, you cannot join the Sky-High Club at this time.

Your Employer and your role must be UK based and subject to UK Taxation and National Insurance contributions. If you are not a front-line seller (Agent) and / or employed in a role that is outside of the United Kingdom, Including Northern Ireland, you are not eligible to join the scheme currently. Employees of Virgin Atlantic Airways, affiliated Partner Airlines and any other Virgin branded business are not eligible to participate.

1. Registration requirements: To join the Virgin Atlantic Sky-High Club you will be required to complete a ‘one time’ registration by visiting www.Virginatlanticskyhighclub.com. You must complete the registration page in full, making sure that all essential data fields are completed. Please be careful when adding in numbers and letters (example 0 and O). Once you have registered, you will be issued with a unique club member Identification, this is exclusive to you and your key to a world of reward and opportunity so please do not share it. You will agree to receive communications from us about our latest campaigns and promotions.

2. Taxation and National Insurance: The prizes and rewards will be considered taxable to recipients. You may have an income tax liability which remains your responsibility and should be reported to HM Revenue & Customs (HMRC) accordingly. For the avoidance of doubt, Neither Virgin Atlantic Airways or Motivates are able to advise on the personal tax implications and nothing in this document can be constituted as tax advice; you should seek independent tax advice if necessary.

3. Account inactivity: Once you have registered and opened your Virgin Atlantic Sky-High Club account, we want you to regularly check in and submit claims for all those flight bookings that you make. We want to ensure that we preserve your confidentiality, and so should your account be inactive for a period of 6 months or longer, we reserve the right to close your account and remove your membership. Any Claim points that you may have registered in your account will be removed also at the point of Account Closure. 

4. Applicable bookings: Any bookings made through Virgin Atlantic.com, over the phone directly with our Customer Centre or in any of our Retail Stores are not valid for claim. In addition, bookings made using IATAs registered to an online travel agency are also not valid. Flights must originate and return from a UK Airport. The Virgin Atlantic Sky-High Club reserves the rights to clarify applicable bookings further through notification on the Sky-High Club website and these terms and conditions.

5. Sky High Club promotional period: The first opening date for bookings registrations is 00:01 23rd November 2022. There is no scheduled end date for the Sky-High Club although Virgin Atlantic Airways reserve the right to end this Travel Agent incentive scheme at any time and by providing reasonable written communication to Agents on the Virgin Atlantic Sky-High Club website.

6. Points and Lifestyle / Holidays Rewards: Virgin Atlantic Airways will communicate the level of points awarded to flight bookings made by you, the Agent. These will be communicated on the Sky-High Club website and mobile app. Points awarded are subject to change at any time by Virgin Atlantic Airways based on the latest information. Claims can only be made for PNRs created in the last 14 days. Once the flight booking that you have made and submitted a claim for is ticketed, you will be able to convert your Sky-High Club Points into a wonderful choice of lifestyle and holiday rewards. The lifestyle and Holiday Rewards choices will be published on the Virgin Atlantic Sky-High Club website. Periodically Motivates Limited Inc and/or Virgin Atlantic Airways Limited will refresh the choices available to you to ensure that we can continue to offer you the best selection, sometimes this may mean that some previously advertised will become obsolete.

7. Substitution: In case of a reward item not being available, Motivates Limited Inc will contact the user within 7 days of placing the order and offer a replacement item of similar value. If the user does not wish to accept the replacement item, the original value of the reward deducted from the users account will be re credited. Motivate Limited Inc reserves the right to substitute prizes of equal or similar value.

8. Applicable points/rewards: Subject to compliance with all other applicable terms and conditions: Sky High Club rewards points on UK ticketed flights operated by Virgin Atlantic Airways Ltd and issued on VS932 ticket stock. Sky High Club also rewards points on Delta Air Line codeshare which includes Virgin Atlantic Airways Ltd. This is either a flight operated by Delta Airlines and ticketed on VS932 UK ticket stock or operated by Virgin Atlantic Airways Ltd and ticketed on DL006 Delta Air Line UK ticket stock. This does exclude Delta Air Line UK ticketed flights operated & issued by Delta Air Line. Other exclusions include Out of Date Range flights (meaning: outside of the 11 months before departure date) and Group bookings (meaning: In Economy - 10 or more passengers: In Premium / Upper - 8 or more passengers, in each case travelling out and back together)

9. Virgin Atlantic Sky – High Club points value: 1 Sky High Point claimed by you is valued at £1.00. At our base level points rate an Economy Class Ticket is worth 1-point, Premium Class ticket is worth 2- points and an Upper-Class Ticket is worth 5- points. This is what we call our base level rate, and we may throughout the year flex our points rewards made available to you. Your points can then be accrued, you can then convert these into lifestyle/ holiday rewards only once the flight booking has been ticketed.

10. Claiming your Virgin Atlantic Sky – High Club points: At the time of making your flight booking, you must obtain the Virgin Atlantic Locator (Booking reference – the Virgin Atlantic Airways bookings references are always 6 digits that are made up of alpha numeric sequences). You will then be required to log into your account on the Virgin Atlantic Sky-High Club and submit the booking information under the ‘Add a claim’ section. You will be required to fill out the claim form which is super simple and quick. If you do not complete this section within 14 days of booking, then points will be null and void and not attributed to your account. Once you have added your claim, you’ll receive a unique identification number that you can refer to and use should you need to talk to us about your booking made.

11. Virgin Atlantic Sky – High Club registration abuse: At the point of your registration to join the Virgin Atlantic Sky-High Club you will agree to our terms of enrolment. If subsequently we discover that you are not applicable to join, we will block your account and remove you from the club. For any questions, please contact support@virginatlanticskyhighclub.com.

12. Claim abuse / duplicate claims: If we receive more than one claim for any booking, all claims can be declined and removed from all applicable accounts. If you wish to dispute a declined claim, please contact support@virginatlanticskyhighclub.com You will be asked to provide us with additional information to support your dispute. The decision of Virgin Atlantic regarding any aspect of a duplicate/disputed claim is final and binding and no correspondence will be entered into about it.

13. Converting your Virgin Atlantic Sky-High Club points into rewards: You will receive a notification when your flight reservation booking has been ticketed. You will then be able to log into your account and convert your points into your choice of reward. Once you have converted your points into your reward, you will have up to 2 years to be able to redeem them. Please note, you will not be able to change your mind and convert rewards to other choices or back to points once you have made your selection.

14. Prize Promotions: Periodically, Virgin Atlantic may offer promotions to you to win prizes which can include but is not exhaustive to – Events, Experiential Trips (Familiarisation Trip) and Reward Points Boosts. Your time of entry into the prize draw will determine which prize you may be eligible to win, and we will clearly define in our communication applicable promotion start and end dates and any specific terms and conditions attached to these. Please log into the Virgin Atlantic Sky – High Club for the latest news and promotion information.

15. Winner Selection of Prize Promotions: The decision of the Promoter regarding any aspect of the prize draw is final and binding and no correspondence will be entered into about it.

16. Winner of Prize Promotions Notification: The winner will be notified by email (using details provided on your Virgin Sky-High Club Account) within 10 working days of the Draw Date and will be required to respond to confirm eligibility and acceptance of the prize, within 5 days of initial contact. If a winner does not respond to the Promoter within 5 working days of being notified by the Promoter, then the winner's prize will be forfeited, and the Promoter will be entitled to select another winner in accordance with the process described above

17. Prize Acceptance / conditions: The winner will be notified within 28 days of acceptance of the prize to arrange fulfilment of the prize. If the winner does not inform the Promoter within this time frame, the Promoter will reserve the right to not reissue the prize or limit its value at their sole discretion.

18. Prize Acceptance / conditions: The prize for the winner is non-exchangeable, non-transferable and no cash alternative is offered. The prize cannot be used in conjunction with any other offer.

19. Prize Acceptance / conditions: The Promoter reserves the right to refuse entry or refuse to award the prize [or seek recovery of its value if the prize has been awarded to anyone in breach of these terms and conditions.

20. Prize Acceptance / conditions: An entry must be made directly by the individual entering the Promotion. Bulk entries from trade, consumer groups or third parties will not be accepted. Incomplete or illegible entries and entries submitted by macros or other automated means together with entries which do not satisfy the requirements of these Terms & Conditions in full will be disqualified and will not be counted. If it becomes apparent that an entrant is using a computer(s) to circumvent this condition by, for example, the use of ‘script’, ‘brute force’, masking their identity by manipulating IP addresses, using identities other than their own or any other automated means in order to increase that entrant’s entries into the Promotion in a way that is not consistent with the rules of the Promotion, that entrant’s entries will be disqualified and any prize awarded will be void. Entrants are not permitted to enter using anonymous email services such as, but not limited to, GuerillaMail, Dispostable or Mailinator.

21. Prize Acceptance / conditions: The Promoter does not guarantee continuous access to its website. If for any reason a technical interruption, fault or site failure occurs when purchasing / entering online, the Promoter does not take any responsibility for incomplete purchases and any incomplete entries will not be considered valid for entry into the prize draw. The Promoter accepts no  responsibility for any purchases or entries which are not completed for any reason. A prize win by an individual Agent is non transferrable to another person.

22. Prize Acceptance / conditions: The Promoter must be informed of any special access requests (wheelchair access or any similar access needs) which are necessary for the enjoyment of the prize.

23. Prize Acceptance / conditions: Promoter reserves the right to replace the prize with an alternative prize of equal or higher value if circumstances beyond the Promoter's control makes it necessary to do so.

24. Prize Acceptance / conditions: The Promoter reserves the right to hold void, cancel, suspend, or amend the promotion where it becomes necessary to do so.

25. Experiential Trips with us: You will be responsible for ensuring that (at the time of travel) you hold a valid passport (that will remain valid for at least 6 months after arrival at destination, including the US), any necessary visas, other required documentation to comply with applicable immigration or other travel regulations for the flight or holiday in question on the travel dates specified. A Experiential Trip place offered to an individual Agent is non transferrable to another person.

26. Elements of Event / Experiential trip wins: All elements of an Event or Experiential Trip Win package must be used as part of the same trip. If the winner elects to use any or all portions of their prize with fewer than the entire booking, no exchanges or alternatives shall be offered to you and shall not be subject to further or alternative compensation.

27. Event / Experiential Win exclusions: Unless otherwise stated in the relevant prize-specific terms, the prize does not include travel insurance, the cost of transfers to and from airports or stations, food and drink, spending money, tax or personal expenses. Any costs incurred in addition to the prize package elements shall be incurred at the winner’s expense including but not limited to food, drinks, transport, telephone charges, room service, laundry service, optional excursions, tips, service charges, taxes, souvenirs, merchandise, and any other incidental expenses.

28. Responsibility for agents: The winner is responsible for the behaviour of themselves and whilst using the prize and the winner and must abide by any relevant terms and conditions set by the airline, hotel, and cruise operator, which form part of the prize. Any children must be accompanied by a parent or legal guardian aged 18 years or over.

29. The Promoter reserves the right in its absolute discretion to exclude the winner from participation: This applies in any aspect of the prize if any party fails to comply with the directions of the Promoter, any companies associated with the prize, the Agents employer’s instruction or if the Agent acts in a manner that is dangerous to themselves or to the public or is, in the opinion of the Promoter, antisocial in any manner or which causes a disturbance or nuisance to others.

30. Your Data: Your data supplied for the purposes of the Travel Agent incentive programme, for this and any other promotions will only be used for the purposes of administration and management of this Incentive Program and any Promotions. Your personal data may also be used for marketing purposes, where you have agreed to this. Agent’s personal data will be handled in accordance  with the Virgin Atlantic’s privacy policy, available at: https://www.virginatlantic.com/gb/en/footer/privacy-policy.html.

31. Your Data: Personal data which you provide will be collected and processed by Motivates Limited Inc who operate the Reward Platform and partner with Virgin Atlantic Airways to provide this Travel Agent incentive programme. Motivates process your information in order to fulfil the rewards and manage your account and any associated Sky-High Club benefits It may be used for programme communications and for the purpose of the Travel Agent Incentive programme only. Member personal data will handle in accordance with Motivates Limited privacy policy, available at: https://www.motivates.co.uk/privacy/

32. Data Protection and Intellectual Property: Motivates Limited Inc and Virgin Atlantic comply with the Data Protection Act 2018 and associated Data Protection laws. The text, illustrations and images used in all Motivates Limited Inc and Virgin Atlantic Airways promotional materials are protected by copyright and must not be copied in whole or in part without the express permission of Motivates Limited Inc or Virgin Atlantic Airways.

32.1 Responsibility for loss or damage suffered by you: Virgin Atlantic and Motivates (together with any associated agencies and companies) are not responsible for any loss or damage you suffer in connection with this Programme or Promotion or by accepting or using a prize won under this Promotion, that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time you accepted these terms.

32.2 Virgin Atlantic and Motivates does not exclude or limit in any way its liability to you: This applies where it would be unlawful to do so. This includes liability for death or personal injury caused by the Promoter's negligence or the negligence of its employees, agents, or subcontractors or for fraud or fraudulent misrepresentation.

32.3 Motivates and Virgin Atlantic are not responsible for failure to meet any of its obligations under the Terms where such failure is due to events beyond its reasonable control. We will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

32.4 Nothing in these terms and conditions is intended to affect or limit your rights under the law. For more information about your rights contact your local Citizens Advice Bureau or Trading Standards Bureau.

33. If any provisions of these terms and conditions are judged to be invalid, illegal, or unenforceable, this will not affect or impact the continuation in full force and effect the remainder of the provisions.

34. In the event of a conflict between these terms and conditions and the details in any promotional material, the details in these terms and conditions will prevail.

35. Any prize draws will be governed by English law and entrants to the prize draw submit to the jurisdiction of the English courts