Fly with us
Welcome to Virgin Atlantic, it's great to see you. We're here to make every part of your journey amazing. You'll find help and info on everything here, from what it's like to fly with us to banishing baggage conundrums. Get ready to depart the everyday!
All booked? Yay!
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Why fly with us? It's in the details. Feel the love.
depart the everyday
Use our new WhatsApp service. You can contact us via WhatsApp Web if you're on a desktop, or your normal app on your mobile.
Call or text us
You'll find the answer to most questions here. But if you have a specific flight or booking related query, drop us a line.
Send us your comment or query
If you haven't found what you were looking for, choose the webform for your question and we'll get back to you as soon as possible.
Contact us
It's often quickest to use the website, but if you need to talk to someone we're here to help.
As you can imagine, we're working hard to help all of our customers who have been impacted by Covid-19 (Coronavirus).
The current wait time is several hours.
Travel advice is frequently changing, so we recommend that you wait until closer to your departure date to get the most up to date information. More info can be found on our Travel news page.
Use our new WhatsApp service. You can contact us via WhatsApp Web if you're on a desktop, or your normal app on your mobile.
Send us a text
Just drop us a text on +44 (0) 7481 339184 and the team will be happy to help. From a US number, please drop us a text on 97634.
Send us your comment or query
Not found the answer here? Choose the relevant contact form for your question and we'll get back to you as soon as possible.