Latest news

We are thrilled to have won the APEX Passenger Choice Award for Best Airline in Europe for the fifth consecutive year, a testament to our commitment to exceptional customer experience. Alongside this, we also received awards for Best Inflight Food or Beverage for the Virgin Redhead cocktail and was named a Five Star Global Airline for the seventh year in a row. This highest standard, awarded purely based on verified customer feedback, reaffirming our commitment to excellence. here’s to continuing to raise the bar for our passengers.

From 1 January 2025, UK Visas and Immigration (UKVI) will require travellers holding physical documents—such as Biometric Residence Permits (BRP) and Biometric Residence Cards (BRC)—to use an eVisa as proof of their immigration status. Holders of these cards need to create a UKVI account to access their eVisa. Please inform your customers about this change and refer them to the UK Home Office’s guidelines for details on setting up an eVisa.

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A traveller declaration must be filled in and submitted by all passengers travelling to and from Maldives. We recommend they complete this within 72hrs of travel commencing. 

If customers don’t complete this form prior to travel, they will be refused entry into the country and will be asked to use the free wifi on landing to complete the form before being able to go to an immigration booth.

Please encourage customers to complete this prior to departure so they can smoothly continue with their journey. 

You can find the form here

Every seat on Virgin Atlantic flights is now available for Flying Club members to purchase with Virgin Points, including upgrades. New Saver reward seats have been introduced across all cabins, offering some of the lowest points prices ever, including flights to New York starting at just 6,000 points. These updates, along with increased earning rates in Premium and Upper Class, revolutionize the redemption experience for our valued customers.

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Our Winter menu is now onboard and customers can enjoy our new mouth watering cuisine combining seasonaility and comfort with premium ingredients.

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We are delighted to announce a new codeshare agreement with SAS Scandinavian Airlines, which will strengthen vital business and leisure connections to and from key Scandinavian hubs.   

The codeshare partnership, which launches next week, means our customers travelling on flights from the US and Canada can purchase seamless onward connections through London Heathrow and Manchester, onto SAS’s services to Stockholm, Oslo, Copenhagen, Stavanger and Bergen.  SAS customers will also have the opportunity to connect via Heathrow on to our Caribbean, African, Middle East and South Asian destinations, including Barbados, Jamaica, the Maldives, Cape Town and Johannesburg, subject to government approval.

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Travel has to be accessible and inclusive for everyone, and we’re on a mission to break down the barriers that stand in the way of customers who are deaf or hard of hearing. Proudly we are the first airline who can offer a British Sign Language member of crew on fights. All customers need to do is request this service 12 weeks before they jet off and our Special Assistance team will be in touch. 

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A traveller declaration must be filled in and submitted by all passengers travelling to Maldives. We recommend they complete this within 72hrs of travel commencing. 

If customers don’t complete this form prior to travel, they will be refused entry into the country and will be asked to use the free wifi on landing to complete the declaration before being able to go to an immigration booth.

Please encourage customers to complete the free traveller declaration form prior to departure so they can smoothly continue with their journey. 

You can find the traveller declaration here

Customers can experience ultimate pre-flight relaxation at our London Heathrow Clubhouse with soothing essential oil roller balls from Aromatherapy Associates and rejuvenating arm and hand massages from expert therapists. To enhance their calm, they’ll also be offered a small card to guide them through breathwork exercises for peak relaxation. Plus, for fitness enthusiasts, we’ve teamed up with Peloton to bring them a revitalizing Yoga Retreat, making their journey even more refreshing.

We’re thrilled to announce our new Clubhouse at LAX is due to open in early 2025.

From the bar’s transitioning sunset hues to the Hollywood glam touches, it promises to offer the perfect preflight retreat for every type of traveller.

Enjoy personal table service, local flavours, and signature cocktails in an inclusive and luxurious setting, with cozy spaces for relaxation and focus to set you up for the flight ahead.

Notable new additions for our LA Clubhouse include The Royal Box, an exclusive area for VIPs (Virgin Important people), and The Wiggle Room – a private space for a preflight workout, guided meditation, or even a silent disco for one! Stay tuned for more details on this exciting new LA hotspot.

From next spring, we’ll be saying ahlan to Riyadh, the glittering capital and main financial hub of Saudi. Offering a blend of authentic Arabian tradition against an impressive backdrop of ultra-modern design and architecture, this city is attracting more and more visitors every year for both business and leisure – with plenty to see and do beyond the upscale, air-conned oasis of your meeting room. Daily direct flights from London Heathrow (LHR) to Riyadh (RUH) take off 30th March 2025 on our A330neo aircraft.

Flights are available to book from 12th September 2024