In accordance with Section 11.3 of the Airline Reporting Corporation (“ARC”) Agent Reporting Agreement dated as of July 1, 2013 (as amended from time to time, the “ARA”) and International Air Transport Association (“IATA”) Resolution 824 sections 3.2 and 4, the Virgin Atlantic Airways Limited (“VS”) Global Distribution Policy (the "Policy") clarifies the principles, policies, rules and instructions under which VS products, content and services can be used and distributed.
The objective of the Policy is to optimise the distribution of VS products and services and to ensure that the users of VS products and services experience service levels that are consistent with the high quality that is expected of the VS brand.
The Policy outlines the conditions under which all Agents and Entities are permitted to distribute VS products and services. It applies to any Entity or Agent using VS's Carrier Content and displaying, advertising, booking, selling or ticketing any VS product or service, and is effective immediately. Any Agent or Entity that continues to book, issue tickets, use or display our Carrier Content will be assumed to be in agreement with and will be deemed as having given acceptance to the Policy. Agents and Entities are permitted to use VAA Carrier Content for the purpose of providing travel search, booking or ticketing services.
Virgin Atlantic reserves the right to review and amend the Policy from time to time. VS will purchase test tickets from agencies, which the agency or entity will need to refund at no cost to the airline. VS may also look to review any Agents' or Entities' performance in light of the Policy and may take action against any Entity or Agent that is not adhering to the Policy.