NATS technical issue disruption

While the technical issue affecting the NATS air traffic control system has now been resolved, recovery across the wider aviation industry is ongoing.

We expect to operate our planned flying programme on Wednesday 9 September, although some customers will continue to experience disruption as a result of the outage on Tuesday 8 September. 

If you have customers who are due to travel today, please check their flight status regularly here.

We would like to remind you of our schedule change policy which is available to offer you guidance on rebooking affected customers to an alternative flight or applying for a refund. Please refer to these prior to contacting Sales Support.

We apologise for any disruption or inconvenience this may cause and thank you for your support in assisting our mutual customers. 

For the latest information from NATS, please see their latest statement here.

Sales Support 
Where possible we would kindly request that you contact us using our  Get in touch form and the team will continue to work hard to respond to your queries within 72 hours between Monday and Friday and don't forget, our chatbot is also able to assist you with IROP and schedule change queries and you can find Charlie here on Partner Hub.
 
For all other VSbulletin information, please visit  Partner Hub.

For DL ticketed customers, please contact UK Delta Sales Support on 0800 783 0747 or email SalesSupport.uk@delta.com. For Delta’s up to date information please visit Delta Professional.