- This policy is to allow customers ticketed on 932 ticket stock more flexibility in addition to the original fare rules
- Customers must advise of changes to their travel plans ahead of their travel date, or no-show policy will apply as per fare rules
- Travel is permitted on an earlier date, with no fees, if the date is within the guidelines of this bulletin
- Changing return travel date to maintain travel duration is allowed. Changes fees and fare difference charges are waived
- Fare difference must include all taxes/charges
- Booking cancellations, refunds and downgrades are subject to the original fare rules, unless permitted by this policy – whichever is the most flexible
- If your customers flight has been cancelled please follow the Flight cancellations section of our Schedule Change Policy
- Refunds - Permitted if your customers flight has been cancelled follow our Refund Guidelines of our Schedule Change Policy
| If your flights are still operating | |
|---|---|
Affected Cities (To/From/Through) |
Albany, NY (ALB) Allentown, PA (ABE) Baltimore, MD (BWI) Bangor, ME (BGR) Boston, MA (BOS) Charleston, WV (CRW) Charlottesville, VA (CHO) Cleveland, OH (CLE) Elmira, NY (ELM) Harrisburg, PA (MDT) Hartford, CT (BDL) Ithaca, NY (ITH) New York, NY (JFK) New York, NY (LGA) Newark, NJ (EWR) Norfolk, VA (ORF) Philadelphia, PA (PHL) Portland, ME (PWM) Providence, RI (PVD) Richmond, VA (RIC) South Bend, IN (SBN) Washington, DC (DCA) Washington, DC (IAD) White Plains, NY (HPN) Worcester, MA (ORH) |
| Bookings from | Any |
| Bookings Until | 23 February 2026 |
| Impacted travel date(s) | 22 - 25 February 2026 |
| New travel must be completed by | 28 February 2026 |
| Change fees | Waived; for date and flight changes.
|
| Fare difference | Waived; must be the same point of origin/destination and cabin as originally booked. |
| Change of origin or destination | Change fees are waived. Fare difference applies. |
| Refund | Not permitted unless fare rules allow. If travel is not able to be rescheduled within these guidelines, customers may cancel their reservation and apply any unused value of the ticket toward the purchase of a new ticket for a period of one year from the original ticket issuance. Applicable fare difference may apply for new travel dates. Final travel must be completed by end of ticket validity.
For flight cancellations, standard VAA Flight Cancellation Policy applies.
Permitted if your customers flight has been cancelled follow our Refund Guidelines of our Schedule Change Policy |