Upgrades and Extras

Sitting comfortably?

If you'd like to upgrade your seat or cabin before you fly, we make it easy. Stretch out even more in Premium, or opt for the height of inflight luxury: Upper Class.

Pay for an upgrade
Upgrade with points
Bid for an upgrade

You're a VIP and deserve the best. Upgrade to something a little more 'je ne sais quoi'.

To explore available upgrades, log into My Booking and browse the seat map. Hover or tap on your preferred seat to view pricing and pay for your upgrade online.

Treat yourself

If you cannot see an upgrade option, it doesn’t necessarily mean there isn’t one available. Please contact our Customer Centre team who will be happy to explore this further with you. Contact us

If you've got Virgin Points, we've got a Reward Seat with your name on it.

Check availability

See at a glance how many reward seats are available in the month for when you'd like to travel. Click here to view.

New booking:

For now, you can look at direct flights (with us or Delta) from the UK, and the return trip. Once you know when there’s seat availability for your chosen route, go ahead and search for your reward flight by clicking ‘Book my reward flight’. This will take you directly to the booking screen.

Upgrade existing booking:

Once you have seen the availability, please contact us via chat by logging into My Booking and click or tap on the red web chat icon at the bottom of your screen.

Alternatively, you can call us.

How many points will I need?

If you've booked your next flight (or you're looking to book one) and you're wanting to upgrade your seat or cabin, you can do just that by spending your points.

You can check how many points you will need to upgrade to Premium or Upper Class below. For a view of all upgrades by destination and date, use our handy table to work out how many points you'll need.

Please note, if your flight starts VS but operated by another airline you can't use your points to upgrade.

Upgrade with points latest deals

Standard season travel dates

Standard season dates	Caribbean and Indian Ocean standard season dates
5 January - 23 March 2023	6 - 29 March 2023
18 April - 17 June 2023	19 April - 28 May 2023
5 September - 19 October 2023	5 June - 14 July 2023
1 November - 8 December 2023	5 September - 19 October 2023
5 September - 20 October 2022	1 November - 8 December 2023
2 November - 9 December 2022	4 March – 21 March 2024
5 January - 23 March 2023	16 April –26 May 2024
18 April –17 June 2023	3 June –19 July 2024
5 September –19 October 2023
1 November – 8 December 2023
4 January – 21 March 2024
16 April – 15 June 2024

Standard season upgrade table

Route To/from UK	Economy Classic to Premium	Premium to Upper Class	Economy Classic to Upper Class
Israel	14,000*	24,000*	38,000*
India & Dubai	15,000*	40,000*	55,000*
USA - Northeast (Boston, New York JFK, Washington DC)	15,000*	60,000*	75,000*
Caribbean	15,000*	80,000*	95,000*
USA - Midwest & South (Atlanta, Miami, Orlando, Tampa)	20,000*	50,000*	70,000*
Nigeria and China	20,000*	70,000*	90,000*
South Africa and Indian Ocean	25,000*	65,000*	90,000*
USA - West (Austin, Las Vegas, Los Angeles, San Francisco, Seattle)	25,000*	80,000*	105,000*

Peak season travel dates

Peak season dates	Caribbean and Indian Ocean standard season dates
24 March - 17 April 2023	10 December - 5 March 2023
18 June - 4 September 2023	30 March - 18 April 2023
20 - 31 October 2023	29 May - 4 June 2023
9 - 31 Dec 2023	15 July - 4 September 2023
1 –4 January 2024	20 - 31 October 2023
22 March – 15 April 2024	9 - 31 December 2023
16 June – 2 September 2024	1 January –3 March 2024
	22 March – 15 April 2024
	27 May –2 June 2024
	20 July – 2 September 2024

Peak season upgrade table

Route To/from UK	Economy Classic to Premium	Premium to Upper Class	Economy Classic to Upper Class
Israel	18,000*	26,000*	44,000*
India & Dubai	15,000*	40,000*	55,000*
USA - Northeast (Boston, New York JFK, Washington DC)	15,000*	60,000*	75,000*
Caribbean	15,000*	80,000*	95,000*
USA - Midwest & South (Atlanta, Miami, Orlando, Tampa)	20,000*	50,000*	70,000*
Nigeria and China	20,000*	70,000*	90,000*
South Africa and Indian Ocean	40,000*	50,000*	90,000*
USA - West (Austin, Las Vegas, Los Angeles, San Francisco, Seattle)	25,000*	80,000*	105,000*

Ready to upgrade?

Now you know how many points you need, you can secure that upgrade for your next flight.

If you cannot process your upgrade online, please contact us.

What would you be willing to pay for an upgrade? Name your price - we might just say yes.

If you're thinking of upgrading (hey, why wouldn’t you?) you can make us an offer on Your Bid, our online auction for upgrades. If your bid is accepted, you could very well score yourself a swanky new seat.

Remember upgrades are subject to availability on your flight. If you don't get the chance to bid, it's still worth checking for upgrade opportunities in My Booking, or ask us at the airport for upgrade options.

Premium

If you have a booking in Economy, did you know you can bid to upgrade to our Premium cabin? You'll have more space, priority boarding, upgraded dining and lots of extra touches to make your flight even more enjoyable. Make a bid, and give yourself a lovely treat

Upper Class

Dreaming of turning left? If you're already booked in Economy or Premium, you can bid to upgrade to the ultimate VIP experience in Upper Class. Fully flat beds, an onboard social space and access to award-winning Clubhouses are all within reach. Just make a bid, and keep your fingers crossed.

How Your Bid works

1. Retrieve your booking

2. Simply tell us how much you’re willing to pay for an upgrade, by making a bid. Bids can be made up to two days before your flight is due to depart.

3. All bids will be assessed between 7 and 2 days prior to the scheduled departure date of your flight.

4. If there are multiple passengers in your booking you have to bid to upgrade all passengers. The amount you bid will be on a per passenger basis. For example, if you have a party of four and you wish to bid £100 for an upgrade, you will have to bid £400.

5. If your bid is accepted, congratulations, you've just bagged yourself an upgrade. We’ll send you an email to let you know.

6. You can make changes to your bid, or cancel it if you change your mind, until two days before your flight is due to depart. If your bid has been accepted you will not be able to cancel.

Read the full Terms and Conditions for Your Bid