Ready to upgrade?
Now you know how many points you need, you can secure that upgrade for your next flight.
If you cannot process your upgrade online, please contact us.
If you'd like to upgrade your seat or cabin before you fly, we make it easy. Stretch out even more in Premium, or opt for the height of inflight luxury: Upper Class.
You're a VIP and deserve the best. Upgrade to something a little more 'je ne sais quoi'.
To explore available upgrades, log into My Booking and browse the seat map. Hover or tap on your preferred seat to view pricing and pay for your upgrade online.
If you cannot see an upgrade option, it doesn’t necessarily mean there isn’t one available. Please contact our Customer Centre team who will be happy to explore this further with you. Contact us
If you've got Virgin Points, we've got a Reward Seat with your name on it.
Check availability
See at a glance how many reward seats are available in the month for when you'd like to travel. Click here to view.
New booking:
For now, you can look at direct flights (with us or Delta) from the UK, and the return trip. Once you know when there’s seat availability for your chosen route, go ahead and search for your reward flight by clicking ‘Book my reward flight’. This will take you directly to the booking screen.
Upgrade existing booking:
Once you have seen the availability, please contact us via chat by logging into My Booking and click or tap on the red web chat icon at the bottom of your screen.
Alternatively, you can call us.
How many points will I need?
If you've booked your next flight (or you're looking to book one) and you're wanting to upgrade your seat or cabin, you can do just that by spending your points.
You can check how many points you will need to upgrade to Premium or Upper Class below. For a view of all upgrades by destination and date, use our handy table to work out how many points you'll need.
Please note, if your flight starts VS but operated by another airline you can't use your points to upgrade.
Standard season dates | Caribbean and Indian Ocean standard season dates |
---|---|
5 January - 23 March 2023 | 6 - 29 March 2023 |
18 April - 17 June 2023 | 19 April - 28 May 2023 |
5 September - 19 October 2023 | 5 June - 14 July 2023 |
1 November - 8 December 2023 | 5 September - 19 October 2023 |
5 September - 20 October 2022 | 1 November - 8 December 2023 |
2 November - 9 December 2022 | 4 March – 21 March 2024 |
5 January - 23 March 2023 | 16 April –26 May 2024 |
18 April –17 June 2023 | 3 June –19 July 2024 |
5 September –19 October 2023 | |
1 November – 8 December 2023 | |
4 January – 21 March 2024 | |
16 April – 15 June 2024 |
Route To/from UK |
Economy Classic to Premium | Premium to Upper Class | Economy Classic to Upper Class |
---|---|---|---|
Israel | 14,000* | 24,000* | 38,000* |
India & Dubai | 15,000* | 40,000* | 55,000* |
USA - Northeast (Boston, New York JFK, Washington DC) |
15,000* | 60,000* | 75,000* |
Caribbean | 15,000* | 80,000* | 95,000* |
USA - Midwest & South (Atlanta, Miami, Orlando, Tampa) |
20,000* | 50,000* | 70,000* |
Nigeria and China | 20,000* | 70,000* | 90,000* |
South Africa and Indian Ocean | 25,000* | 65,000* | 90,000* |
USA - West (Austin, Las Vegas, Los Angeles, San Francisco, Seattle) |
25,000* | 80,000* | 105,000* |
Peak season dates | Caribbean and Indian Ocean standard season dates |
---|---|
24 March - 17 April 2023 | 10 December - 5 March 2023 |
18 June - 4 September 2023 | 30 March - 18 April 2023 |
20 - 31 October 2023 | 29 May - 4 June 2023 |
9 - 31 Dec 2023 | 15 July - 4 September 2023 |
1 –4 January 2024 | 20 - 31 October 2023 |
22 March – 15 April 2024 | 9 - 31 December 2023 |
16 June – 2 September 2024 | 1 January –3 March 2024 |
22 March – 15 April 2024 | |
27 May –2 June 2024 | |
20 July – 2 September 2024 |
Route To/from UK |
Economy Classic to Premium | Premium to Upper Class | Economy Classic to Upper Class |
---|---|---|---|
Israel | 18,000* | 26,000* | 44,000* |
India & Dubai | 15,000* | 40,000* | 55,000* |
USA - Northeast (Boston, New York JFK, Washington DC) |
15,000* | 60,000* | 75,000* |
Caribbean | 15,000* | 80,000* | 95,000* |
USA - Midwest & South (Atlanta, Miami, Orlando, Tampa) |
20,000* | 50,000* | 70,000* |
Nigeria and China | 20,000* | 70,000* | 90,000* |
South Africa and Indian Ocean | 40,000* | 50,000* | 90,000* |
USA - West (Austin, Las Vegas, Los Angeles, San Francisco, Seattle) |
25,000* | 80,000* | 105,000* |
Now you know how many points you need, you can secure that upgrade for your next flight.
If you cannot process your upgrade online, please contact us.
What would you be willing to pay for an upgrade? Name your price - we might just say yes.
If you're thinking of upgrading (hey, why wouldn’t you?) you can make us an offer on Your Bid, our online auction for upgrades. If your bid is accepted, you could very well score yourself a swanky new seat.
Remember upgrades are subject to availability on your flight. If you don't get the chance to bid, it's still worth checking for upgrade opportunities in My Booking, or ask us at the airport for upgrade options.
If you have a booking in Economy, did you know you can bid to upgrade to our Premium cabin? You'll have more space, priority boarding, upgraded dining and lots of extra touches to make your flight even more enjoyable. Make a bid, and give yourself a lovely treat
Dreaming of turning left? If you're already booked in Economy or Premium, you can bid to upgrade to the ultimate VIP experience in Upper Class. Fully flat beds, an onboard social space and access to award-winning Clubhouses are all within reach. Just make a bid, and keep your fingers crossed.
2. Simply tell us how much you’re willing to pay for an upgrade, by making a bid. Bids can be made up to two days before your flight is due to depart.
3. All bids will be assessed between 7 and 2 days prior to the scheduled departure date of your flight.
4. If there are multiple passengers in your booking you have to bid to upgrade all passengers. The amount you bid will be on a per passenger basis. For example, if you have a party of four and you wish to bid £100 for an upgrade, you will have to bid £400.
5. If your bid is accepted, congratulations, you've just bagged yourself an upgrade. We’ll send you an email to let you know.
6. You can make changes to your bid, or cancel it if you change your mind, until two days before your flight is due to depart. If your bid has been accepted you will not be able to cancel.
Read the full Terms and Conditions for Your Bid
Comprehensive travel insurance for your family and any other travel companions.
A luggage collection service from your home to the baggage carousel.
Pre-order with retail therapy and get your duty free shopping delivered to you onboard or at home.
All the additional extras you may want to opt for in a nut-shell from pre-selecting your seats to WiFi packages available on board.