Applies worldwide to VS 932 ticket stock
Any corrections made outside of the policy will be subject to ADM as part of the audit process.
Virgin Atlantic does not permit entire name changes to another customer, as tickets are non-transferable.
Bookings and tickets must be created using the customer’s full first and last names as they appear in their passport.
Middle names and Titles are not required for travel, however if they are added to the ticket, they must be displayed in the correct order.
You can make the following corrections with no charge directly in your GDS on un-ticketed or ticketed PNR’s without contacting Virgin Atlantic Sales Support. Ticketed PNR’s that follow the policy can be re-issued free of charge.