Letting you know about some temporary changes
Due to the current Covid-19 situation, we’ve taken the decision to temporarily close or reduce services in a number of our Clubhouses and Heathrow Revivals. We know this will be disappointing if you were hoping to visit on your upcoming trip, but we can’t wait to welcome you back soon.
You can find out more information on the changes below.
Please know that you, our customers, and our people are always our first priority. We’re working day and night to guarantee your health, safety and peace of mind; you can find out more about what we’re doing in our latest travel information. Rest assured, our team will give you the warm welcome you know and love from Virgin Atlantic once you step onboard.
Thank you so much for your support and understanding, it means a lot to us right now, and we look forward to serving you again at our Clubhouses and Revivals very soon.
From 30 March, we’ll be temporarily closing our Heathrow Clubhouse; we expect to reopen in around 4 weeks. Eligible customers travelling with us from Heathrow will be able to pick up vouchers for food and drinks at check in. Our Revivals arrival lounge will be temporarily closed from 19 March and is set to reopen on 1 June.