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General Enquiries

Reservations & Information: +44 (0) 344 874 7747

Upper Class Reservations: +44 (0) 344 579 1111

Flight Information: +44 (0) 344 209 7770

Pre order Tax Free Shopping: +44 (0) 344 579 0055

Advanced Passenger Information: +44 (0) 344 209 8703

Flying Club: +44 (0) 344 412 2414

Flying Co: 0344 412 2415 (UK)

Special Assistance: +44 (0) 344 412 4455

Special assistance (minicom): +44 (0) 1293 74 76 91

Customer Relations

Post flight  feedback and complaints: +44 (0) 344 873 7747

Refunds department:  (9-12noon Mon-Thurs) + 44 (0) 1293 747473

Baggage: +44 (0) 344 209 7304

Cargo

Virgin Cargo: +44 (0) 8700 60 16 70