Latest news
Here's the Latest News
UK electric air taxi service is on the Horizon
We are pleased to share news of a new partnership with Joby Aviation, to bring zero-emission electric air taxis to the UK and revolutionise short haul air travel.
The partnership (which builds on an existing agreement between Joby and Delta) aims to offer seamless, zero-emission, short-range journeys across the UK, starting with regional and city connections to our hubs at Heathrow and Manchester.
Joby’s electric air taxi is designed to carry a pilot and up to four passengers at speeds of up to 200 mph. They use six tilting propellers that allow it to take off and land vertically with a fraction of the noise produced by today’s helicopters.
WestJet Codeshare expansion
We are delighted to announce the expansion of our codeshare agreement with WestJet, enhancing connectivity between Canada, the UK, and beyond. Customers can now book flights to London from cities including Calgary, Edmonton, Vancouver, Winnipeg, Ottawa, and more on a WestJet flight via Toronto Pearson International. From there, they will enjoy a seamless connection to our direct service from Toronto to London Heathrow, launching on 30th March 2025. This partnership will make it easier for customers to connect from Canada to Delhi, Mumbai, Bengaluru, Dubai, the Maldives, Cape Town, and Johannesburg via London Heathrow. Plus, with both airlines operating from Terminal 3 at Toronto Pearson, passengers can transfer smoothly without the hassle of collecting and re-checking baggage.
Virgin Points just got Premium
Your customers can earn and spend Virgin Points across our entire airline family, including Delta Air Lines, Air France and KLM. And now, those points are getting a serious upgrade. Your customers can now redeem these points in our Premium cabins as well as Economy and Business. Level up with loads of legroom on us.
A second daily service from Mumbai to London
We are excited to announce a second daily service from Mumbai from 28 October 2024.
Customers will have a choice of five daily flights from India to London Heathrow. Having seen a remarkable 350% growth in capacity since 2019.
Flights are on sale from 10 April 2024.
Customers can share their AirTag location with us
Great news! Customers can now use the new Share Item Location feature to securely and privately share their AirTag or Find My network accessory details with our customer team. This added functionality helps us track delayed bags more efficiently and reunite them with their owners even faster. Peace of mind, right at your fingertips.
Proud to be named the 'Best Long-Haul Airline'
We’re beyond excited to announce that we’ve won the prestigious 'Best Long-Haul Airline' award at The Global Travel Awards 2025.
This incredible achievement wouldn’t have been possible without the unwavering support of our phenomenal partners. A HUGE thank you to each and every one of you for your dedication and partnership.
Together, let’s continue this journey and make this year even more extraordinary — thank you for being a part of our success!
We're proud to be the UK's most punctual airline
We are thrilled to see new figures from aviation analytics firm Cirium, that confirm we’re the most punctual airline in the UK market for 2024. This recognition reflects the incredible dedication of our teams across the globe who work tirelessly to ensure every journey is smooth reliable and memorable. Punctuality is just one of the way’s we’re committed to delivering a world-class experience.
Weekly flights to Cancún from 2025
It’s official: we’re heading to Cancún from 19 October 2025. With three flights taking off each week from London Heathrow, this is a chance to unmask Mexico. Customers can enjoy a fiesta for their senses with its Mayan culture, idyllic swimming spots and, of course, perfectly blue beaches.
Flights go on sale from 04 December 2024.
Take Flight in comfort and style with our joint network
Together with our partners Air France, KLM and Delta Air Lines, we would like to invite you to experience seamless travel across the Atlantic. With more than 375 destinations, single check-in, and coordinated schedules, our joint venture ensures a smooth journey from start to finish.
This winter our joint venture continues to grow with flights to more destinations and increased frequencies from three European hubs and nine U.S. hubs. Offering our customers more choice and flexibility when travelling for business.
APEX passenger choice awards
We are thrilled to have won the APEX Passenger Choice Award for Best Airline in Europe for the fifth consecutive year, a testament to our commitment to exceptional customer experience. Alongside this, we also received awards for Best Inflight Food or Beverage for the Virgin Redhead cocktail and was named a Five Star Global Airline for the seventh year in a row. This highest standard, awarded purely based on verified customer feedback, reaffirming our commitment to excellence. here’s to continuing to raise the bar for our passengers.
UKVI eVisa requirements
From 1 January 2025, UK Visas and Immigration (UKVI) will require travellers holding physical documents—such as Biometric Residence Permits (BRP) and Biometric Residence Cards (BRC)—to use an eVisa as proof of their immigration status. Holders of these cards need to create a UKVI account to access their eVisa. Please inform your customers about this change and refer them to the UK Home Office’s guidelines for details on setting up an eVisa.
Find out more
If you are looking for our VSbulletins with important travel exception policies and updates take a look here