To ensure the health and safety of our customers and our people remains our number one priority, we’re implementing new measures to give you even greater peace of mind when you take to the skies with us.
We will require our customers to wear facemasks at all times on the plane, but we understand that this may not be possible for some of our customers with medical conditions.
Find out about face mask exemptions
We recommend that you always check the health requirements of the destination that you are flying to as we cannot guarantee that the same mask exemption will apply.
Customers who require additional time or assistance will board as a priority; we’ll be more than happy to help you first.
Our on-board wheelchairs are cleaned and disinfected regularly with high-grade products, tested to be effective against viruses and we’ll clean these after each use.