This page tells you about the different ways you can check in for your flight.

Choose the easiest option, and check in online or via our app.

You can check in from 24 hours before your flight up to 70 minutes* before departure.

How can I check in?

Online

Online Check In is the fastest, simplest way to do it. It's open from 24 hours before your flight until 70 minutes before departure.

When you check in online you can also

  • View and change your seat.
  • Upgrade your seat. 
  • Add baggage and Advance Passenger Information (API).
  • Print or download your boarding pass to your smart phone.

Check in now

With our app

Check in online via our mobile app, and sort everything out while you're on the move for a hassle-free breeze through the airport. You can download it from the App Store or Google Play.

Get the app

At the airport

Our airport check in desks generally close 60 minutes before departure. This time can vary so we recommend you check the airport guide for your departure airport.

Airport guides

Here to help

Check if you need a visa

Not sure what the visa requirements are for your destination? Here's everything you need to know.

Visa and entry requirements

No printer? No problem

If you checked in online and you weren't able to print your boarding pass. You can print one at the airport at our automated kiosks, or ask us to do it at our Bag drop desks. And of course, there's no additional charge.

Special check ins around the world

Twilight check in at Gatwick

Flying from Gatwick? You can grab some extra sleep before an early flight thanks to our Twilight check in service.

Gatwick airport guide

Disney Springs check in

Squeeze every last minute of fun from your Disney World trip by checking in from the park.

Orlando Airport guide

Hong Kong 'In town' check in

If you're getting the Airport Express to the airport, you can check in at the Hong Kong or Kowloon stations on your day of departure up until 90 minutes before take off. They are open from 06:00 - 22:25 daily.

Hong Kong Airport guide

Related links

See more about



Contact us

It's often quickest to use the website, but if you need to talk to someone we're here to help.

Call or text us

You'll find the answer to most questions here. But if you have a specific flight or booking related query, drop us a line.

Send us your comment or query

If you haven’t found what you were looking for, choose the subject and we’ll get back to you as soon as possible.

Find us on social

If you like to keep it short and sweet (and all in 280 characters or less) you can also get in touch with us on Twitter