Due to the impact of the weather in central US, we are offering customers travelling to, through or from select destinations, on 06 January 2025, the flexibility to rebook their flight onto a different date up until 10 January 2025.

Baltimore, MD (BWI)

Bloomington, IL (BMI)

Charleston, WV (CRW)

Charlottesville, VA (CHO)

Cincinnati, OH (CVG)

Columbus, OH (CMH)

Dayton, OH (DAY)

Evansville, IN (EVV)

Indianapolis, IN (IND)

Kansas City, MO (MCI)

Lexington, KY (LEX)

Louisville, KY (SDF)

Omaha, NE (OMA)

Philadelphia, PA (PHL)

Roanoke, VA (ROA)

Springfield, MO (SGF)

St. Louis, MO (STL)

Washington D.C. – Dulles (IAD)

Washington D.C. – Reagan (DCA)

Wichita, KS (ICT)

This policy allows more flexibility for customers with VS 932 ticket stock, including changes to travel plans

• Customers must advise of changes to their travel plans ahead of their travel date, or no-show policy will apply as per fare rules

• Fare difference must include all taxes/charges.

• Travel is permitted on an earlier date, with no fees, if the date is within the guidelines of this bulletin

• Booking cancellations, refunds and downgrades are subject to the original fare rules, unless permitted by this policy – whichever is the most flexible

If your flights are still operating

Affected Cities

(To/From/Through)

Baltimore, MD (BWI)

Bloomington, IL (BMI)

Charleston, WV (CRW)

Charlottesville, VA (CHO)

Cincinnati, OH (CVG)

Columbus, OH (CMH)

Dayton, OH (DAY)

Evansville, IN (EVV)

Indianapolis, IN (IND)

Kansas City, MO (MCI)

Lexington, KY (LEX)

Louisville, KY (SDF)

Omaha, NE (OMA)

Philadelphia, PA (PHL)

Roanoke, VA (ROA)

Springfield, MO (SGF)

St. Louis, MO (STL)

Washington D.C. – Dulles (IAD)

Washington D.C. – Reagan (DCA)

Wichita, KS (ICT)

Bookings from Any
Bookings Until

06 Jan 2025

Impacted travel date(s) 06 Jan 2025
New travel must be completed by

10 Jan 2025

Change fees Waived - for date/flight changes. 
Fare difference Waived - must be the same point of origin/destination and cabin as originally booked
Change of origin or destination

Change fees are waived

Fare difference applies

Refund

Not permitted unless fare rules allow.

 

If travel is not able to be rescheduled within these guidelines, customers may cancel their reservation and apply any unused value of the ticket toward the purchase of a new ticket for a period of one year from the original ticket issuance. Applicable fare difference may apply for new travel dates. Final travel must be completed by end of ticket validity.

 

For flight cancellations, standard VAA Schedule Change Policy applies.

Update the SI field with the following information:

SI CHANGES PER USA WEATHER CHG FEE DDMMMYY

Please reissue tickets to include endorsement:

FOC CHANGES USA WEATHER CHG FEE DDMMMYY

Tickets must be re-issued on / before revised travel date

Sales Support

Where possible we would kindly request that you contact us using our Get in touch form and the team will continue to work hard to respond to your queries within 72 hours between Monday and Friday.

 

For DL ticketed customers please contact UK Delta Sales Support on 0800 783 0747 or Email SalesSupport.uk@delta.com

For Delta’s up to date information please visit Delta Professional: pro.delta.co.uk