1. The Promoter: The promoter of this prize draw is Virgin Atlantic Airways Limited of, The VHQ, Fleming Way, Crawley RH10 9DF.
2. Eligibility: The prize draw is open to all South African travel Trade Front Line Sales Agents aged 18 years or older, except employees of the Promoter, their families, agents or any third party directly associated with administration of the prize draw.
3. Promotion Period: The opening date is 00:01 on Sunday 01 October 2023. The closing date is 23:59 on Thursday 30 November 2023.  

Entry:

1. Prize-specific conditions also apply: In addition to these terms and conditions, the prize is also subject to the further prize-specific conditions.
2. The entry is only eligible should the Virgin Atlantic ticket fall within the following travel period. 1 October 2023 – 31 January 2024.

Winner Selection:

1. Winner Notification: The winner will be notified by telephone or email at the end of the incentive period and will be required to respond to confirm eligibility and acceptance of the prize, within 7 days of initial contact. If a winner does not respond to the Promoter within 7 days of being notified by the Promoter, then the winner's prize will be forfeited, and the Promoter will be entitled to select another winner in accordance with the process described above.
2. Prize Acceptance: The winner must contact the promoter within 28 days of acceptance of the prize to arrange fulfilment of the prize. If the winner does not inform the Promoter within this period, the Promoter will reserve the right to not reissue the prize or limit its value at their sole discretion.
3. The prize for the winner is non-exchangeable, non-transferable to any other individual and cannot be requested by the winner and no cash alternative is offered. The prize cannot be used in conjunction with any other offer. Any Virgin Atlantic flight bookings using company concessions are excluded from this promotion. The Virgin Atlantic ticket prize for the winner must be booked & travelled by no later than January 2025. The winner has 1 year to travel on Virgin Atlantic from announcement. We regret no extensions will be made. Block out dates where travel cannot take place: 10 December to 10 January (inclusive), and 10 days post and prior to Good Friday (inclusive), and from 15 June to 15 September (inclusive).  
4. All prize tickets are only for flights on routes operated by Virgin Atlantic on the date travel is required. The prize does not include tickets on flights operated jointly by franchises whether or not operated on Virgin Atlantic’s name and operated jointly by Virgin Atlantic and another airline or by another airlines on Virgin Atlantic’s behalf under a code share or similar arrangement. Please note some Virgin Atlantic routes only operate seasonally. Virgin Atlantic currently offers a service to London from Johannesburg and Cape Town (seasonal service).
5. Prize tickets are valid for flights originating from Virgin Atlantic gateways only. The prize excludes transfers to and from the departure and arrival airports.
6. The prize winner must travel on the same flight and on the same date as their companion ticket/s.
7. Participants are deemed to have accepted and agreed to be bound by these terms and conditions upon booking a qualifying flight during the Promotion Period. The Promoter reserves the right to refuse entry or refuse to award the prize or seek recovery of its value if the prize has been awarded to anyone in breach of these terms and conditions.
8. Bulk entries from trade, consumer groups or third parties will not be accepted. Incomplete or illegible entries and entries submitted by macros or other automated means together with entries which do not satisfy the requirements of these terms and conditions. in full will be disqualified and will not be counted. If it becomes apparent that an entrant is using a computer(s) to circumvent this condition by, for example, the use of ‘script,’ ‘brute force,’ masking their identity by manipulating IP addresses, using identities other than their own or any other automated means to increase that entrant’s entries into the Promotion in a way that is not consistent with the rules of the Promotion, that entrant’s entries will be disqualified and any prize awarded will be void. Entrants are not permitted to enter using anonymous email services such as, but not limited to, GuerillaMail, Dispostable or Mailinator.
9. The Promoter must be informed of any special access requests (wheelchair access or any similar access needs) which are necessary for the enjoyment of the prize.
10. Promoter reserves the right to replace the prize with an alternative prize of equal or higher value if circumstances beyond the Promoter's control makes it necessary to do so.
11. The Promoter reserves the right to hold void, cancel, suspend, or amend the promotion where it becomes necessary to do so.
12. You will be responsible for ensuring that (at the time of travel) you are available to travel and hold valid passports (that will remain valid for at least 6 months after arrival at destination, including the US), any necessary visas, other required documentation to comply with applicable immigration or other travel regulations for the flight in question on the travel dates specified.
13. All elements of the prize package must be used as part of the same trip. If the winner elects to use any or all portions of his/her prize with fewer than the entire booking, the prize will be awarded to the winner and any participating guests specific when the winner claims the prize and any remainder of the prize will be forfeited and shall not be subject to further or alternative compensation.
14. Unless otherwise stated in the relevant prize-specific terms, the prize does not include Visa applications, travel insurance, accommodation, food, beverages, transfers, spending money, tax, or personal expenses.
15. Any costs incurred in addition to the prize listed shall be incurred at the winner’s expense including but not limited to: food, drinks, transport, telephone charges, room service, laundry service, optional excursions, tips, service charges, taxes, souvenirs, merchandise, and any other incidental expenses.
16. Responsibility for guests: The winner is responsible for the behaviour of themselves whilst using the prize and the winner must abide by any relevant terms and conditions set by the airline which form part of the prize.
17. The Promoter reserves the right in its absolute discretion to exclude the winner from participation in any aspect of the prize if any party fails to comply with the directions of the Promoter or any companies associated with the prize or if the winner act in a manner that is dangerous to themselves or to the public or is, in the opinion of the Promoter, anti-social in any manner or which causes a disturbance or nuisance to others.
18. Personal data: Personal data supplied during this promotion will only be used for the purpose of this Promotion by the Promoter and/or by any agent appointed by it to assist with running the Promotion on behalf of the Promoter. Entrants’ personal data will be handled in accordance with the Promoter’s privacy policy, available at: https://www.virginatlantic.com/gb/en/footer/privacy-policy.html
19. The Promoter must either publish or make available information that indicates that a valid award took place. To comply with this obligation the Promoter will send the surname and county of prize winners and, if applicable copies of their winning entries, to anyone who writes to Virgin Atlantic Airways Limited, The VHQ, Fleming Way, Crawley RH10 9DF (enclosing a self-addressed envelope) within one month after the closing date stated in condition 3. If you object to any or all of your surname, county and winning entry being published or made available, please contact the Promoter Customer Centre Telephone: 0344 874 7747. In such circumstances, the Promoter must still provide the information and winning entry to the Advertising Standards Authority on request.
20. The Promoter's responsibility for loss or damage suffered by you.

18.1 The Promoter (together with any associated agencies and companies) is not responsible for any loss or damage you suffer in connection with this Promotion or by accepting or using a prize won under this Promotion, that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time you accepted these terms, both the Promoter and you knew it might happen.

18.2  The Promoter does not exclude or limit in any way its liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by the Promoter's negligence or the negligence of its employees, agents, or subcontractors or for fraud or fraudulent misrepresentation.

18.3 The Promoter is also not responsible for failure to meet any of its obligations under the terms and conditions where such failure is due to events beyond its reasonable control.

18.4 Nothing in these terms and conditions is intended to affect or limit your rights under the law. For more information about your rights contact your local Citizens Advice Bureau or Trading Standards Bureau.

19. If any provisions of these terms and conditions are judged to be invalid, illegal, or unenforceable, this will not affect or impact the continuation in full force and effect the remainder of the provisions.

20.  In the event of a conflict between these terms and conditions and the details in any promotional material, the details in these terms and conditions will prevail.

21. The prize draw shall be governed by English law and entrants to the prize draw submit to the exclusive jurisdiction of the English courts.