Earning points:
If you're a member of one of our partner airlines' frequent flyer programmes, please note that you can only earn points in one scheme for any particular flight.
Points may only be earned on flights operated by Virgin Australia. Points will be issued to Flying Club members when travelling in the classes listed. Points will not be earned for travel in any other class not listed above.
Additional points will not be earned for bookings that are subsequently upgraded to a higher class whereby an additional fare difference is paid.
Missing points
When claiming points please keep all copies of your original tickets/e-tickets and boarding passes until the correct amount of points appear on your account. If the points do not show on your account within six weeks, please contact us to claim them back.