Letting you know about some temporary changes

Due to the current Covid-19 situation, we’ve taken the decision to temporarily close our Upper Class Wing at London Heathrow. We know this will be disappointing if you were hoping to use the Wing on your upcoming trip, but we can’t wait to welcome you back soon.

Please know that you, our customers, and our people are always our first priority. We’re working day and night to guarantee your health, safety and peace of mind; you can find out more about what we’re doing in our latest travel information. Rest assured, our team will give you the warm welcome you know and love from Virgin Atlantic once you step onboard.

Thank you so much for your support and understanding, it means a lot to us right now, and we look forward to welcoming you back through the Wing very soon.

Please also see information about terminal changes

We welcome passengers flying Virgin Atlantic Upper Class or Delta One from London Heathrow Terminal 3 from our Upper Class Wing.

It's like having your own private airport. As your car pulls up, we'll be ready to greet you, process your baggage and give you your boarding pass. Be whisked through our private security channel straight to our Clubhouse. It's queue-free and totally A-List.

Important information on how to make sure your experience is smooth and stress-free:

Please arrive at least 50 minutes prior to departure (60 minutes for Delta customers).
The wing is for drop off only. There's no parking.
Maximum vehicle height is 4.4 metres, weight is 7.5 tonnes and length is 5.8 metres.
We can't accept stretched chauffeur cars or oversized vehicles like Humvees.

Our chauffeurs go the extra mile

Our chauffeur car service allows us to take care of you, in true Upper Class style, from the moment you leave for the airport - and after you've landed too.

Book a driver for your journey

We've perfected the airport lounge

Whether you want to toast your journey with a cocktail, enjoy a relaxing massage, or find a quiet spot to get some work done, our Clubhouses and lounges are the ideal place to pause before your flight.

Welcome to your Clubhouse

Arrive and revive

If you're returning back in to London Heathrow on an overnight flight, don't forget about our Revivals lounge, offering everything you need to revive and re-energise after you land.

Discover Heathrow's Revivals lounge

Arriving in our chauffeur car service

Prebook and pay for your private chauffeur service and enjoy the luxury of Upper Class travel from the second we pick you up, to the moment you arrive back we'll whisk you back home again. No stress, no fuss. Driving you to Heathrow in absolute comfort. Your driver will bring you direct to the Wing, where we'll be waiting for you.

Find out more about our Upper Class chauffeur car service

Arriving in your private car or taxi

To enjoy the best of what the Upper Class Wing has to offer we advise you to check in online when it opens - 24 hours before your flight. If we have all your Advance Passenger Information, you'll get the smoothest transition through the Upper Class Wing and will be sipping on cocktails in the clubhouse in no time. If you haven't been able to check in online though, the world won't end. We can still do that when you arrive.

Driving directions to the Upper Class Wing

When you arrive at London Heathrow, ask your driver to turn left before the usual T3 drop off location, following the 'Virgin Upper Class Wing' sign.
At the top of the ramp, ask your driver to park in one of the bays.
We'll meet you and take you through the Wing to the Clubhouse.

Arriving by public transport

If you're arriving at Heathrow via public transport, including mainline train, tube or the Heathrow Express, you can still enjoy a fast transfer through the private security channel at the Upper Class Wing.

You'll check in at Zone A in the main T3 area, then take the lift up to the Upper Class Wing.

Five star dining at 30,000 feet

From preflight Champagne, to beautifully prepared meals timed to suit your body clock, you'll be spoiled for choice in our Upper Class cabin.

Eating and drinking in Upper Class

Our Upper Class Wing at London Heathrow

Letting you know about some temporary changes

On this page:

Our chauffeurs go the extra mile

We've perfected the airport lounge

Arrive and revive

Arriving in our chauffeur car service

Arriving in your private car or taxi

Driving directions to the Upper Class Wing

Arriving by public transport

Five star dining at 30,000 feet

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