About us
There’s travel. Then there’s travel Virgin Atlantic style.
We’re here to say yes. Yes, we can do things in a more brilliant way. Yes, we can create an experience that’s truly different, in all the best ways. Yes, we can make every travel moment matter. It’s Mile High Teas, welcome bubbles, Love Hearts and big smiles. It’s being bright red when others are grey.
From day one, in 1984, individuality has always been and remains something we champion. After all, travel is one of life’s great joys – but only if everybody can be themselves.
And as we look to the future, we must reimagine the world and lead the way with fresh ideas. So, let’s roll up our sleeves and be unafraid to take on the big issues facing travel - by treading lighter in our destinations and being open to everyone, no matter who you are, who you love, or where you go.
So, let’s reimagine the world. Because the best way to see it is to see the world differently.
Get to know us
What makes us different
Because being brilliantly different is what we do. It’s who we are. Discover what makes us 'us'. From our fabulous flying experience and crew to our incredible destinations and all the little touches in between, we put you in the pilot's seat of your own journey - so you can sit back, relax and enjoy the view.
Meet our crew
Our crew are the beating heart of what we do. From the moment they put on their Vivienne Westwood uniform, our crew transform into sky superheroes – with the power to make your journey the most memorable. Meet our people behind the uniform.
Behind the red curtain
From what's new onboard right now to a peak behind the scenes of what gets us flying, if you want to know more about the happenings of Virgin Atlantic you’ve come to the right place.
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Celebrating our B Corp brands: Discover Sapling, Nice Drinks, The Pickle House and Oliver Co
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Business as a force for good
Our purpose is to inspire everyone to take on the world, championing inclusivity, activism and challenger spirit. It guides us in everything we do as we strive to make progress on the issues that matter most.
Planet
Find out about how we’re transforming our fleet, investing in sustainable fuel and reducing waste on our path to net zero.
People
Read all about how we’re committed to being an inclusive airline where everyone is valued, listened to and supported.
Community
We’re connecting and giving back to the communities we serve through our charity partnerships.
Our story
Since our launch in 1984, Virgin Atlantic has captured the imagination of the travellers all around the world.
It’s easy to look to things like innovative products and services, glamorous destinations and charismatic crew as the reasons for our success. But these are just part of our story. The personality and language of our brand plays a major role too, and to get a grasp on why, it’s useful to look at our past.
Use our new WhatsApp service. You can contact us via WhatsApp Web if you're on a desktop, or your normal app on your mobile.
Call or text us
You'll find the answer to most questions here. But if you have a specific flight or booking related query, drop us a line.
Send us your comment or query
If you haven't found what you were looking for, choose the webform for your question and we'll get back to you as soon as possible.
Contact us
If you do need to get in touch, just choose the method that suits you best - by completing a contact form, sending us a message, or giving us a call. We’re here to help.
Fill out a simple form
Using our forms is often the easiest way to solve your problem. Choose the relevant contact form and we'll get back to you as soon as possible.
Change booking via live chat
We've launched our new web messaging service. Log in to 'My booking' and look for the chat button to get started.
Contact us
You'll find the answer to most questions here. But if you have a specific flight or booking related query, drop us a line.