Sitting comfortably?

If you'd like to upgrade your seat or cabin before you fly, we make it easy. Stretch out even more in Premium, or opt for the height of inflight luxury: Upper Class.

You're a VIP and deserve the best. Upgrade to something a little more 'je ne sais quoi'.

To explore available upgrades, log into My Booking and browse the seat map. Hover or tap on your preferred seat to view pricing and pay for your upgrade online.

If you cannot see an upgrade option, it doesn’t necessarily mean there isn’t one available. Please contact our Customer Centre team who will be happy to explore this further with you. Contact us

If you've got Virgin Points, we've got a Reward Seat with your name on it.

Check availability

See at a glance how many reward seats are available in the month for when you'd like to travel. Click here to view.

New booking:

For now, you can look at direct flights (with us or Delta) from the UK, and the return trip. Once you know when there’s seat availability for your chosen route, go ahead and search for your reward flight by clicking ‘Book my reward flight’. This will take you directly to the booking screen.

Upgrade existing booking:

Once you have seen the availability, please contact us via chat by logging into My Booking and click or tap on the red web chat icon at the bottom of your screen.

Alternatively, you can call us.

How many points will I need?

If you've booked your next flight (or you're looking to book one) and you're wanting to upgrade your seat or cabin, you can do just that by spending your points.

You can check how many points you will need to upgrade to Premium or Upper Class below. For a view of all upgrades by destination and date, use our handy table to work out how many points you'll need.

Please note, if your flight starts VS but operated by another airline you can't use your points to upgrade.

Standard season dates

  • 04 January 2024 - 21 March 2024
  • 16 April 2024 - 15 June 2024
  • 3 September 2024 - 24 October 2024
  • 06 November 2024 - 6 December 2024

Caribbean and Indian Ocean standard season dates

  • 04 March 2024 - 21 March 2024
  • 16 April 2024 - 26 May 2024
  • 03 June 2024 - 19 July 2024
  • 3 September 2024 - 24 October 2024
  • 6 November 2024 - 6 December 2024

Route

To/from UK

Economy Classic to Premium Premium to Upper Class Economy Classic to Upper Class
Israel 14,000* 24,000* 38,000*
India & Dubai 15,000* 40,000* 55,000*

USA - Northeast

(Boston, New York JFK, Washington DC)

15,000* 60,000* 75,000*
Caribbean 15,000* 80,000* 95,000*

USA - Midwest & South

(Atlanta, Miami, Orlando, Tampa)

20,000* 50,000* 70,000*
Nigeria and China 20,000* 70,000* 90,000*
South Africa and Indian Ocean 25,000* 65,000* 90,000*

USA - West

(AustinLas Vegas, Los Angeles, San Francisco, Seattle)

25,000* 80,000* 105,000*

Please note: Taxes, fees and carrier-imposed surcharges apply to all flights.

All points shown in this table are per round trip. For one way, the points are simply half of the round trip.

Peak season dates

  • 01 January 2024 - 03 January 2024
  • 22 March 2024 - 15 April 2024
  • 16 June 2024 - 02 September 2024
  • 25 October 2024 - 5 November 2024
  • 07 December 2024 - 5 January 2025

Caribbean and Indian Ocean peak season dates

  • 01 January 2024 - 03 March 2024
  • 22 March 2024 - 15 April 2024
  • 27 May 2024 - 02 June 2024
  • 20 July 2024 - 02 September 2024
  • 25 October 2024 - 5 November 2024
  • 7 December 2024 - 2 March 2025

Route

To/from UK

Economy Classic to Premium Premium to Upper Class Economy Classic to Upper Class
Israel 18,000* 26,000* 44,000*
India & Dubai 15,000* 40,000* 55,000*

USA - Northeast

(Boston, New York JFK, Washington DC)

15,000* 60,000* 75,000*
Caribbean 15,000* 80,000* 95,000*

USA - Midwest & South

(Atlanta, Miami, Orlando, Tampa)

20,000* 50,000* 70,000*
Nigeria and China 20,000* 70,000* 90,000*
South Africa and Indian Ocean 40,000* 50,000* 90,000*

USA - West

(AustinLas Vegas, Los Angeles, San Francisco, Seattle)

25,000* 80,000* 105,000*

Please note: Taxes, fees and carrier-imposed surcharges apply to all flights.

All points shown in this table are per round trip. For one way, the points are simply half of the round trip.

Ready to upgrade?

Now you know how many points you need, you can secure that upgrade for your next flight.

If you cannot process your upgrade online, please contact us.

What would you be willing to pay for an upgrade? Name your price - we might just say yes.

If you're thinking of upgrading (hey, why wouldn’t you?) you can make us an offer on Your Bid, our online auction for upgrades. If your bid is accepted, you could very well score yourself a swanky new seat.

Remember upgrades are subject to availability on your flight. If you don't get the chance to bid, it's still worth checking for upgrade opportunities in My Booking, or ask us at the airport for upgrade options.

Economy Delight

Premium

If you have a booking in Economy, did you know you can bid to upgrade to our Premium cabin?  You'll have more space, priority boarding, upgraded dining and lots of extra touches to make your flight even more enjoyable. Make a bid, and give yourself a lovely treat

Economy Delight

Upper Class

Dreaming of turning left? If you're already booked in Economy or Premium, you can bid to upgrade to the ultimate VIP experience in Upper Class. Fully flat beds, an onboard social space and access to award-winning Clubhouses are all within reach. Just make a bid, and keep your fingers crossed.

How Your Bid works

1.    Retrieve your booking

2.    Simply tell us how much you’re willing to pay for an upgrade, by making a bid. Bids can be made up to two days before your flight is due to depart.

3.    All bids will be assessed between 7 and 2 days prior to the scheduled departure date of your flight.

4.    If there are multiple passengers in your booking you have to bid to upgrade all passengers. The amount you bid will be on a per passenger basis. For example, if you have a party of four and you wish to bid £100 for an upgrade, you will have to bid £400.

5.    If your bid is accepted, congratulations, you've just bagged yourself an upgrade. We’ll send you an email to let you know.

6.    You can make changes to your bid, or cancel it if you change your mind, until two days before your flight is due to depart. If your bid has been accepted you will not be able to cancel.

Read the full Terms and Conditions for Your Bid

 

Upgrade your trip

Airport lounges

Airport lounges

Find a comfy spot away from the hustle and bustle.

Pre-flight chill
Hotels

Hotels

Put yourself at the centre of it all with a great place to stay when you arrive.

Book now
Car hire

Car hire

Get out and about with the freedom and independence of car hire.

Book your car hire

Extras

Travel Insurance

 

Comprehensive travel insurance for your family and any other travel companions.

Travel insurance

Experiences and attractions

 

Choose from hundreds of hand-picked iconic attractions and unique experience across our destinations.

Couple in front of Empire State building

All the bells and whistles

Additional luggage

Additional luggage

Bring the kitchen sink with upgraded luggage allowance.

Travel heavy
WiFi

In-flight Wi-Fi

Stay connected to the cloud from above the clouds.

Stay connected
Transfers

Chauffeur transfers

Arrive in style, whether you're flying Upper Class or not.

Pick me up
Luggage collection

Luggage collection service

A luggage collection service from your home to the baggage carousel.
 

Check your luggage in at home
Duty free

Duty Free shopping

Pre-order with retail therapy and get your duty free shopping delivered to you onboard or at home.

Get retail therapy
Optional additional services

Optional additional services

All the additional extras you may want to opt for in a nut-shell from pre-selecting your seats to WiFi packages available on board.

Optional services