Our Upper Class Wing is having a little work done

Nothing too invasive, just call it a bit of a tweakment. For a short time, you’ll notice some temporary hoarding and closure to areas of our Upper Class Wing at Heathrow over the next few months. But hey. We’re worth it.


29th February to end of May The Upper Class Wing drop off and check in area will be open, but the private security channel won’t be yet. After you’ve checked in and dropped off your bags, please follow the signs to Heathrow Fast Track security, level 1.

Our Clubhouse remains open as usual.

Upper Class Wing

It's like having your own private airport.

As your car pulls up, we'll be ready to greet you, process your baggage and give you your boarding pass. Be whisked through our private security channel straight to our Clubhouse. It's queue-free and totally A-List.

We welcome all Virgin Atlantic Upper Class and Delta One passengers flying from London Heathrow Terminal 3.


Open daily from 05:00 - 21:30

Upper Class Wing


Upper Class Wing entrance

Important information on how to make sure your experience is smooth and stress-free:


  • Please arrive at least 60 minutes prior to departure. 
  • The wing is for drop off only. There's no parking. 
  • Maximum vehicle height is 4.4 metres, weight is 7.5 tonnes and length is 5.8 metres. 
  • We can't accept stretched chauffeur cars or oversized vehicles like Humvees.


Arrive in style

Arriving in your private car or taxi


To enjoy the best of what the Upper Class Wing has to offer we advise you to check in online when it opens -  24 hours before your flight.


If we have all your Advance Passenger Information,  you'll get the smoothest transition through the Upper Class Wing and will be sipping on cocktails in the clubhouse in no time. If you haven't been able to check in online though, the world won't end. We can still do that when you arrive.


Arriving by public transport


If you're arriving at Heathrow via public transport, including mainline train, tube or the Heathrow Express, you can still enjoy a fast transfer through the private security channel at the Upper Class Wing.


You'll check in at Zone A in the main T3 area, then take the lift up to the Upper Class Wing.

Private security

Who can access the Upper Class Wing?

Passengers travelling in the following cabins


  • Upper Class on Virgin Atlantic + a guest travelling with Virgin Atlantic or Delta
  • Delta One on Delta


Passengers with the following loyalty status


  • Flying Club Gold card members + a guest travelling with Virgin Atlantic or Delta
  • Delta Sky Miles Diamond and Platinum Medallions + a guest travelling on Virgin Atlantic or Delta
  • Flying Blue Platinum Members + a guest travelling on Virgin Atlantic or Delta
  • Virgin Australia Velocity Club Gold, Platinum and The Club card holders travelling on Virgin Atlantic

Where to find us

Driving directions to the Upper Class Wing


  • When you arrive at London Heathrow, ask your driver to turn left before the usual T3 drop off location, following the 'Virgin Upper Class Wing' sign.
  • There's no need to register your car before setting off. We'll just need your booking reference when you pull up to the barrier.
  • At the top of the ramp, ask your driver to park in one of the bays. 
  • We'll meet you and take you through the Wing to the Clubhouse.