If your circumstances change within 12 months, please contact our customer centre and they can assist you with next steps.
Household accounts
Pool your Virgin Points with your family and friends to fast-track your way to rewards. And because Virgin Points never expire, you can keep collecting and collecting to fly to quicker rewards like seat upgrades and reward seats.
Start your journey to increased Virgin Points earning power
Pool points
Boost your balance by pooling all your family's Virgin Points in one Household account
Keep track
View and spend all of your Household's points from one place
Fast rewards
With your new combined balance, earn reward seats, upgrades and more, much faster
What’s the benefits of Household accounts?
We’ll give you an example...
If the Household leader is a Silver tier member and three Household Red tier members went on a round trip from London to Orlando in Economy classic with a flexible ticket, they can collectively earn around 27,000 Virgin Points for the Household account.
How does it work...
- When you open a Household account?
- When you join someone’s Household account?
If you’re a Gold or Silver member and over 18, you can create a Household account by simply logging into your Flying Club account and following the steps.
You can add up to nine Household members who live with you.
Household members will pool their points into your account
You can spend your Household points on flights, upgrades and more
See how many points your Household members earn
Allow your Household to see your points balance and Flying Club number.
Keep Tier Points and tier perks for yourself
The Household leader needs to add you to their account (you’ll need to be at the same address).
If you’re over 18, you’ll be sent an invite – just go into your account to accept. If you’re under 18, you’ll be linked automatically.
Once you’ve joined:
You’ll be part of the Household for at least 12 months
All the Virgin Points you earn will go into the Household account
Only the Household leader will be able to spend Household points
You’ll keep any Virgin Points you’ve already earned
Any Tier Points you earn are yours to enjoy
Household account FAQs
What if my circumstances change and I need to change within 12 months?
What happens if all members unlink from the Household account?
When all Household members are unlinked from the Household account the current points balance will be kept by the Household leader. Points earned going forward by any unlinked member will go to their own balance.
How to set up a Household account?
To set up a Household account please log into your Flying Club account
What can I see as a Household member?
As a Household member you will be able to see other members name, tier and points contributed and the leader will see your Flying Club number.
What happens if I need to change my address?
Only the Household leader can change the address and the address will change for all Household members.
Who can travel on a Household booking?
Anyone can travel on a Household booking, you don't need to be part of the household.