Virgin Atlantic FlyReady is a free online tool designed to make pre-flight test and vaccination verification much easier and faster. To make your journey as smooth as possible we strongly recommend that you use FlyReady, saving time at London Heathrow, Manchester or Edinburgh airports, with dedicated check in desks available for FlyReady customers only.

Travel to the US

To make your transatlantic journey as smooth as possible we have developed some free digital services for you to enjoy a more streamlined experience. 
 

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All other destinations

To help your journey run smoothly and save time at the airport, please take a look and complete the information on the link below.
 

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WhatsApp

Use our new WhatsApp service. You can contact us via WhatsApp Web if you're on a desktop, or your normal app on your mobile.

message us

Call or text us

You'll find the answer to most questions here. But if you have a specific flight or booking related query, drop us a line.

call or text us

Send us your comment or query

If you haven't found what you were looking for, choose the webform for your question and we'll get back to you as soon as possible.

send us your query

Contact us

If you do need to get in touch, just choose the method that suits you best -  by completing a contact form, sending us a message, or giving us a call. We’re here to help.

Fill out a simple form

Using our forms is often the easiest way to solve your problem. Choose the relevant contact form and we'll get back to you as soon as possible.

Send us your query

Change booking via live chat

We've launched our new web messaging service. Log in to 'My booking' and look for the chat button to get started.

Log into my booking

Contact us

You'll find the answer to most questions here. But if you have a specific flight or booking related query, drop us a line.

Call us