We’ve made some changes to the fare rules to keep things clearer and more consistent. From 1 July, only be able to change or upgrade to certain fare types — and what’s allowed will depend on the original fare purchased.

What’s new?

From 1 July 2025, only certain fare types are eligible for reissue or upgrade. Before that date? You could switch to just about anything on the fare menu. Now, things are a little more streamlined.

But don’t worry — this doesn’t mean less choice, just more clarity.

What this means for your ticket?

Bookings/Tickets issued on or before 30 June 2025

Bookings/Tickets issued on or after 1 July 2025
You’re free to upgrade or reissue to any fare typeYou’ll need to use eligible fares included in the fare rules text
Same flexibility you know and loveDouble-check fare rules text  before you change — restrictions apply

Your next steps 

If you are rebooking:

  •  Check the fare rules first 
  •  Check the creation date

Apply the applicable fare for your reissue.