We’ve made some changes to the fare rules to keep things clearer and more consistent. From 1 July, only be able to change or upgrade to certain fare types — and what’s allowed will depend on the original fare purchased.

What’s new?

From 1 July 2025, only certain fare types are eligible for reissue or upgrade. Before that date? You could switch to just about anything on the fare menu. Now, things are a little more streamlined.

But don’t worry — this doesn’t mean less choice, just more clarity.

What this means for your ticket?

Bookings/Tickets issued on or before 30 June 2025

Bookings/Tickets issued on or after 1 July 2025
You’re free to upgrade or reissue to any fare type You’ll need to use eligible fares included in the fare rules text
Same flexibility you know and love Double-check fare rules text  before you change — restrictions apply

Your next steps 

If you are rebooking:

  •  Check the fare rules first 
  •  Check the creation date

Apply the applicable fare for your reissue.