Earning points:
Points may only be earned on flights sold and marketed as Virgin Atlantic and operated by IndiGo Airlines. The flight number must be a VS prefix.
If you're a member of one of our partner airlines' frequent flyer programmes, please note that you can only earn points in one scheme for any particular flight.
Please check our Terms and Conditions on earning points on codeshare flights with our partner airlines.
Additional points will not be earned for bookings that are subsequently upgraded to a higher class whereby an additional fare difference is paid.
Missing points
When claiming points please keep all copies of your original tickets/e-tickets and boarding passes until the correct amount of points appear on your account. If the points do not show on your account within six weeks, please contact us to claim them back