Travelling with a hidden disability
Flying and travelling through airports can be a challenge, especially if you have a disability. Save our hidden disability logo to your phone or print it out as an insert for your passport. You can also pick up a card or pin badge featuring the symbol at check in.
Just show it to anyone in a Virgin Atlantic uniform to let them know you may need a little help.
Before travelling, you can speak to our Special Assistance team. They are dedicated to helping you fly comfortably and safely, and will discuss your journey and any help you might need.
Our Special Assistance team can help arrange:
- Priority check in
- Pre-boarding or delayed boarding, based on what best suits your need
- Pre-assigned standard seat assignments
- Bulkhead seating requests
- Informing our fabulous crew of your requirements
You also read more about what to expect at the airport and what to expect onboard our flights.
Flying with a hidden disability
Suzie goes on an aeroplane - a child's first flight
Originally a book written to assist autistic children, this story is likely of interest to any child (and parent) about to embark on their first journey in the sky. Follow Suzie as she takes to the skies for the first time, from the beginning to the end of her journey.
Suzie goes on an aeroplane
Hidden disability logo
Download or print our special symbol and pop it in your passport to let our people know you may need some extra help and reassurance.
Contact us
It's often quickest to use the website, but if you need to talk to someone we're here to help.