8.1 If your Ticket was paid for by someone else, we will assume that person has your authority to deal with us regarding your reservation on your behalf (including cancellation and changes).
8.2 If you want to stop or restrict that person’s authority, you must notify us https://flywith.virginatlantic.com/gb/en/contact-us.html
8.3 We only make refunds to the person who paid for your Ticket. See Article 10.4 for more information.
It's often quickest to use the website, but if you need to talk to someone we're here to help.
You'll find the answer to most questions here. But if you have a specific flight or booking related query, drop us a line.
If you haven’t found what you were looking for, choose the subject and we’ll get back to you as soon as possible.
If you like to keep it short and sweet (and all in 140 characters or less) you can also get in touch with us on Twitter