15.2 If you need special assistance you should let us know at the time of booking. Airport assistance at some airports is provided by the airport operator and not us. If you need assistance at the airport, please let us know at least 48 hours before the scheduled departure time of your flight so we can let the airport operator know.
15.3 If we have been told about your disability or special requirements, we will not refuse to carry you on the basis of such disability or special requirements, unless you do not comply with these Conditions of Carriage.
15.4 If you require special assistance due to a medical condition you must also comply with Article 14.
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