12.1 We act only as your agent where:
(a) we arrange for another third party (such as a tour operator or hotel) to provide any services for you (other than a scheduled flight);
(b) we issue a ticket or voucher relating to transportation or services provided by a third party such as hotel reservations, provision of a limousine to carry you to or from an airport, transfers by helicopter, car rental or excursion trips;
and in these instances the terms and conditions of the third party service provider will apply and we shall have no liability to you in respect of any claims arising out of our making of such arrangements.
12.2 If we are also providing other surface transportation to you, other conditions may apply. Such conditions are available from us upon request or from the supplier of the additional services.