Everything you need to know about
This page will direct you to useful information about baggage, including check in and hand baggage, baggage restrictions, and extra baggage if your allowance isn't enough.
You can check in at at least 1 x 23kg bag for free unless you're flying Economy Light.
All tickets include hand baggage (max size 23 x 36 x 56cm or 9 x 14 x 22 inches) in addition to the normal stuff you'd carry with you, like your coat or handbag.
Check your bags in at least 2 hours before you fly.
Some things you can hand to us at the gate - like musical instruments and pushchairs. Just make sure you've paid for any additional baggage if it exceeds your standard allowance.
Our Upper Class checked in bag allowance is changing from 9th December from 3 bags to 2.
The weight and size remain the same.
Find out about the current restrictions for carrying liquids in your hand baggage
What happens when your check in baggage gets searched in the US
What you can and can't bring onto the aircraft
Find out about the current restrictions for carrying powders in your hand baggage
Some foods can't be brought into the UK.
To benefit from faster security you'll need to apply for TSA Pre✓® and Global Entry
It's often quickest to use the website, but if you need to talk to someone we're here to help.
You'll find the answer to most questions here. But if you have a specific flight or booking related query, drop us a line.
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