Oxygen availability
Oxygen can be supplied on all routes, subject to availability, at a flow rate of two litres per minute.
In the Economy and Premium cabins you can have oxygen throughout the flight and for take off and landing.
In Upper Class, we can provide oxygen during the flight but not for take off and landing, as the oxygen cylinder cannot be safely stowed.
Oxygen for children
Children over the age of two or who weigh more than 13kg (29lb or 2 stone 1lb), can either use the standard cannulae or bring their own paediatric cannulae. The oxygen cylinders have a 'fir tree' style connector and accept all sizes of oxygen tubing.
We’re unable to fly infants under the age of two years old or who weigh less than 13kg (29lb or 2 stone 1lb) if they require Virgin Atlantic’s oxygen. This is because they are not able to activate the oxygen’s pulse dose system. However, portable oxygen concentrators can be used onboard, providing clearance for the device has been obtained by our Special Assistance department.
Bringing your own oxygen onboard
Oxygen cylinders are classed as dangerous goods, so for safety reasons you cannot bring your own onboard.
Empty cylinders may be carried in your checked in baggage, and you can use a portable oxygen concentrator onboard, but please make sure you let our Special Assistance team know you intend to bring it. See our information on medical equipment for more details.
Contact the Special Assistance team
Use our online contact form
Email: Special_Assistance@fly.virgin.com
Tel: 0344 481 4455
Fax: 0344 209 7373
Voice tel: 01293 747691
Opening hours
Mon - Fri 09:00 - 18:00 (UK local)
Bank holidays 09:00 to 17:00
Sunday and Christmas Closed