An infant is a child less than two years old. (Children aged 2 and over are not permitted to use an Infant car seat onboard)

If you would like to use your own car seat, it must:

  • Be designed to be secured by means of a normal aircraft single lap strap 
  • Have a separate 5-point restraining harness 
  • Not exceed the dimensions of the aircraft seat, and should fit into an area of 43cm x 43cm (17.ins x 17ins) 
  • Must be secured to its host seat at all times of the flight 
  • Must not require the use of a three-point harness to secure it to the aircraft seat.
  • AFT facing car seats are not allowed
  • If for any reason your car seat cannot be fully secured, it may have to be placed in the hold. In these circumstances, your infant will have to be secured to your lap whenever the seat belt sign comes on

The car seat must also display one of the following labels:

Please note:

1. You may be asked to show the approval labelling to our ground staff and cabin crew, so please make sure you know where to find it.

2. You’ll need to show our cabin crew that you’ve fitted the seat securely and in accordance with the manufacturer’s instructions.

3. The seat must fit securely using a normal aircraft seatbelt, as unlike cars, we don’t have ISOFIX systems or seatbelts that are worn over the shoulder.

Premium and Upper Class

If you have a car seat, you may be aware that you can’t use them where airbags are fitted. As all of our Upper Class suites and the Premium seats on many of our aircraft have airbags you will be unable to use your own car seats.

Comfort aids and harnesses permitted for use onboard

The below devices are permitted to use for children onboard all Virgin Atlantic Aircraft. Any other devices that are not present on the list below are not permitted on board at any time.

  1. Burnett body support 
  2. Travel chair 
  3. Cares harness 
  4. Infant seat belts - these will be provided by the cabin crew onboard your flight 
  5. Car seats - these must meet certain requirements. Please read the below for more information

Comfort aids not permitted for use onboard

Comfort aids including, but not limited to, the items listed below are under no circumstances permitted onboard to protect the health and safety of our customers.

Description of comfort aid
A canopy that is placed over an infant’s bassinet.
An inflatable cushion that can be placed in front of a seat to allow the infant/child to lay down.
Hammock for infants.
A suitcase that converts into a bed.
A bucket type device for passengers to place their legs in as a leg rest.
Inflatable foot rest that attaches to the seat in front and provides a foot rest for children.

Cots / bassinets onboard

Refer to the tables below to help you understand cots for your baby or infant. Cots / bassinets can be requested via text

Economy and Premium sky cots

  Boeing 747-400 Boeing 787-9 and Airbus A330
Dimensions 35cm wide x 21cm deep x 74cm long (13.8” wide x 8.3” deep x 29” long) 28.6cm wide x 72.7cm long (11.25” wide x 28.6” long)
Maximium weight of baby 9kg (19.8lb) 11kg (24.25lb)
Maximium height of baby 740mm (29”) 760mm (30”)

Upper Class sky cots

  Boeing 787-9 and Airbus A330
Dimensions 35cm wide x 24cm deep x 76cm long (13.8” wide x 9.4” deep x 29.9” long)
Maximium weight of baby 11kg (24.25lb)
Maximium height of baby 750mm (29.5”)

Contact us

It's often quickest to use the website, but if you need to talk to someone we're here to help.

Call or text us

You'll find the answer to most questions here. But if you have a specific flight or booking related query, drop us a line.

Send us your comment or query

If you haven’t found what you were looking for, choose the subject and we’ll get back to you as soon as possible.

Find us on social

If you like to keep it short and sweet (and all in 280 characters or less) you can also get in touch with us on Twitter