An infant is a child less than two years old. (Children aged 2 and over are not permitted to use an Infant car seat onboard)

If you would like to use your own car seat, it must:

  • Be designed to be secured by means of a normal aircraft single lap strap 
  • Have a separate 5-point restraining harness 
  • Not exceed the dimensions of the aircraft seat, and should fit into an area of 43cm x 43cm (17.ins x 17ins) 
  • Must be secured to its host seat at all times of the flight 
  • Must not require the use of a three-point harness to secure it to the aircraft seat.
  • AFT facing car seats are not allowed
  • If for any reason your car seat cannot be fully secured, it may have to be placed in the hold. In these circumstances, your infant will have to be secured to your lap whenever the seat belt sign comes on

The car seat must also display one of the following labels:

Please note:

1. You may be asked to show the approval labelling to our ground staff and cabin crew, so please make sure you know where to find it.

2. You’ll need to show our cabin crew that you’ve fitted the seat securely and in accordance with the manufacturer’s instructions.

3. The seat must fit securely using a normal aircraft seatbelt, as unlike cars, we don’t have ISOFIX systems or seatbelts that are worn over the shoulder.

Premium and Upper Class

If you have a car seat, you may be aware that you can’t use them where airbags are fitted. As all of our Upper Class suites and the Premium seats on many of our aircraft have airbags you will be unable to use your own car seats.

Flying with babies

Flying with a baby doesn’t need to be stressful, even if it’s just the two of you flying.

Our baby-friendly cabin crew will be on hand to help throughout your flight. We offer specially designed inflight cots, we’ll warm milk if you need it, and there are usually changing facilities onboard.

Your baby must be healthy and at least 48 hours old to travel with us.

Feeding your baby

If you're bringing baby food, milk or formula in your hand baggage, make sure you read about the airport security guidance on how much and what you can bring. Here's the guidance for the UK.

If you're flying from London Heathrow you can reserve your baby milk or formula and collect it at the airport

If you need milk warming up, just let the cabin crew know and they’ll be happy to do it, by warming it in hot water then leaving it to cool.

If you’re travelling with an infant that does not have an assigned seat, a baby meal request can be added to the booking by either calling or texting our Customer Services team. If your infant has outgrown pureed, tinned or bottled foods, you’re more than welcome to bring your own food onboard for them to eat.

Cots onboard

Refer to the tables below to help you understand cots for your baby or infant.

Economy and Premium sky cots

  Boeing 747-400 Boeing 787-9 and Airbus A330
Dimensions 35cm wide x 21cm deep x 74cm long (13.8” wide x 8.3” deep x 29” long) 28.6cm wide x 72.7cm long (11.25” wide x 28.6” long)
Maximium weight of baby 9kg (19.8lb) 11kg (24.25lb)
Maximium height of baby 740mm (29”) 760mm (30”)

Upper Class sky cots

  Boeing 787-9 and Airbus A330
Dimensions 35cm wide x 24cm deep x 76cm long (13.8” wide x 9.4” deep x 29.9” long)
Maximium weight of baby 11kg (24.25lb)
Maximium height of baby 750mm (29.5”)

Travelling with a pushchair and car seat

You’re welcome to bring one fully collapsible pushchair and a car seat, in addition to your free checked baggage allowance.

Pushchairs can be checked in or used up until the boarding gate, after which they will be put in the hold. Once we land we’ll have your pushchair ready outside the aircraft doors, whenever possible. However, at some destinations you may have to reclaim it at the baggage hall, due to local customs restrictions.

Inflight entertainment

We have plenty of options to keep everyone entertained while you're in the air. On all flights your kids can choose from movies, TV and games suitable for all ages. And if they've got their own seats, they'll have their own TVs too.

Find out what's on for kids

Some of the content might not be suitable for our youngest travellers, so we've included a parental block as part of our inflight entertainment system. For help with setting this up, just speak to a member of the cabin crew on board. We'll also hand out KiD backpacks from all UK departing airports at the gate, which are bursting with goodies to keep the kids busy while you board and settle in.

Children flying alone

If your child is travelling without you, don’t worry, we’ll make sure their flight goes smoothly.

We’re happy to accept unaccompanied children on flights from the ages of 5 to 18 – and it goes without saying we’ll make sure they're OK throughout their journey. Just let us know they’ll be unaccompanied and follow the process below.

Before you book your travel it is worth noting:

Children aged between 5 and 11 are always classed as unaccompanied minors when travelling alone and must use the unaccompanied minors service as detailed below.

Children aged between 12 and 18 may choose to use the unaccompanied minors service, if they wish. However, ordinarily we assume they will not require it.

Please note:

  • The parent/guardian of the unaccompanied minor must stay at the airport until the child's flight has departed 
  • Children under 5 must always travel with someone aged 18 or over – we can't fly them on their own* 
  • We also regard children aged 5 to 18 as unaccompanied minors if their parents or guardians are travelling on the same flight, but in a different cabin. This is because our crew will be responsible for them in the event of an emergency or the seatbelt signs are switched on, as you won't be able to attend to them 
  • If you're travelling in Upper Class separately from your children they aren't permitted to visit you, but you are of course free to come and check on them

*Except when a child is travelling with their own parent or legal guardian who is less than 18 years.

  1. Make sure you let us know the child will be travelling alone when you book, by calling our reservations team on 0344 209 7777 (open 24 hrs a day), or through a travel agent. You can't book online 
  2. If the child has any special needs or medical conditions, again please be sure to let us know at the time you book 
  3. We'll send you a Declaration of Indemnity form for you to complete and sign. One part of the form needs to be returned to the UK Support centre 
  4. Keep hold of the remainder of the form to present at check in on the day of departure. If the form is not completed and signed we won’t be able to accept the child for lone travel 
  5. Please check whether your child needs any visas or documentation for their destination, and organise these if necessary 
  6. After check in, a member of our ground staff will take your child to the aircraft, where our cabin crew will then look after them 
  7. Once landed, another member of Virgin Atlantic staff will take them through immigration and customs and hand them over to the adult noted on the Declaration of Indemnity form. This adult will have to show formal identification before we end our care of your child.

We won't be able to accept your child if:

  • They are not brought to check in by a parent or guardian. 
  • They arrived from a connecting flight, other than one operated by Virgin Atlantic. 
  • They are travelling on another connecting flight, other than one operated by Virgin Atlantic. 
  • They are not going to be collected from Virgin Atlantic directly by a parent or guardian upon arrival. 
  • The transit time between flights is over four hours, if the flight includes a stop-over or if there are inter-airport connections by road or rail such as between Gatwick or Heathrow.

Extra things to be aware of:

  • Children travelling alone in Upper Class cannot use shared lounges, Clubhouses or the limo service.
  •  The Unaccompanied Minor service is charged as an adult fare.

Since 1 June 2016, the South African immigration department have changed the requirements for children under 18 years of age travelling into, out of or transitting through South Africa, with or without a parent or guardian. Please make sure you have all the correct paperwork:

South African requirements for children travelling alone

Since 1 June 2018 all young people under the age of 18 travelling to the United Arab Emirates (UAE) need authorisation from their parents or legal guardian to travel.

Parental consent to travel to the UAE

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