It’s important you check the latest travel restrictions in place at your destination before you travel to the airport, including eligibility for entry and screening, and any health declarations you may be required to complete before arrival.

Please continue to visit the government website for the latest travel updates and advice.

We are operating a significantly reduced schedule due to the Covid-19 crisis. The safety and wellbeing of our customers and people is always our top priority, and we continue to follow the advice of the UK Government and international health organisations.

We'd like to say a special thank you for your support throughout this challenging time. 

Rebooking options

If you haven’t travelled yet

  • Rebook your travel up to 30 September 2022 
  • Reroute your travel to, from or via another destination

We won't charge a change fee, but new flights are subject to availability and any difference in the fare. If you rebook to finish travel by 30th November 2020, no difference in fare or change fee will be charged. We can only rebook flights up to 331 days in advance, so if you’re looking to fly after that, please wait until flights become available.

  • OR leave your ticket open: If you're unsure of your new travel dates, we’ll keep your ticket open until you’re ready to rebook. You'll just need to make sure you rebook and travel by 30 September 2022. There's no charge to do this but your new flights will be subject to availability and any potential fare difference. For bookings made directly with Virgin Atlantic only. Please complete our open ticket form

If your flight has been cancelled, we'll automatically leave your ticket open until you're ready to rebook. My flight has been cancelled

If you’ve booked through Virgin Holidays, or through another website or travel agent, please contact them for your options.

If rebooking or rerouting is not suitable for you, our team can also discuss other options with you. Our flight disruption policy