We have pulled together useful common questions and answers regarding earniing tier points with Virgin Holidays that we think you might find helpful.

You earn Tier Points when you book a holiday with Virgin Holidays and with Virgin Atlantic Flight + Hotel. Tier Points are earned based on the total cost of your holiday. The more you spend, the more Tier Points you earn. All elements of your trip spend will qualify towards tier point earn (excluding cancellation fees).

Tier Points are how you move between the tiers of Flying Club. Your next holiday could make you a Silver member or take you a step closer to all the benefits of Flying Club Gold.

Learn more about the Flying Club

You will earn 20 tier points per £500 spent up to a maximum for 400 tier points per booking.

No, you will earn 20 tier points for every full £500 you spend*

Yes, the maximum Tier Points you can earn on any single booking is 400. You can make multiple bookings and will earn Tier Points for every booking you are the Lead Customer on.

Yes, as long as you are the Lead Customer and provide your Flying Club membership number at the time of booking.

The lead customer will earn the Tier Points for the Virgin Holidays booking. 

Yes, if you are the Lead customer on the booking.

Yes, if you are the Lead customer on the booking.

Yes, all members of Flying Club earn Virgin Points and Tier Points for their individual ticket. For the lead booker this is in addition to Virgin Points earned for  Virgin Holidays spend.

Yes as long as you are the Lead customer on the booking.

Yes, as long as you are the Lead customer on the booking.

Yes, you will earn tier points based on your entire spend, excluding cancellation fees.

  • If you do not provide your Flying Club number at time of booking your holidays
  • If you are not the lead customer on the booking
  • If you cancel your booking

You can tell us your Flying Club number at time of booking your holiday. You will not be able to add your Flying Club number after booking.

No, you must provide this at the time of booking.

Tier Points will be credited within 7 days of travel being completed.

No, your membership number must be provided when you book.

Tier Points are only credited once travel has been completed. This means if you cancel your holiday, you are not awarded the Tier Points.

Yes, you just need to provide your Flying Club membership number at the time of booking and you will be able to earn Tier Points. Eligible channels are: Virgin Holidays, or Flight + Hotel, via the Virgin Holidays Customer Centre or via a Virgin Holidays Retail store.

No, your Flying Club number must be added when you book.

We want everyone to take on the world and have an amazing holiday. That’s why everyone has the same opportunity to earn Tier Points based on the cost of your holiday.

Lifetime Gold is earned by Flying with Virgin Atlantic so Tier Points from Virgin Holidays will not count towards this.

It’s super kind of you to help your loved ones enjoy their special trip. Only the lead customer on the booking can collect Tier Points though.

No, this is a new benefit for you to enjoy. We hope that it makes Flying Club even more rewarding for you.

No. Only applicable to bookings made after 9th November. You just need to make sure you are the lead customer and your Flying Club member is provided at the time of booking.

Tier Point Earn Examples

Spend Value Product Type Virgin Holidays Tier Points: Lead Booker only Flight Tier Points: All Flying Club members including booker
£500 Hotel only 20 0
£3,000 Flight, hotel and car package 120 50 (Economy return in O class)
£5,200 Cruise, flight and car 200 200 (Premium return in O class)

Earning Virgin Points with Virgin Holidays and Virgin Atlantic Flight + Hotel

For booking made prior to 9th November, you will earn the following Virgin Points:

  • If you are a Red Flying Club member you will earn 1 Virgin Point for every £ you spend on Virgin Holidays or 2 Virgin Points for every £ you spend on Virgin Atlantic Flight plus hotel 
  • If you are a Silver Flying Club member you will earn 2 Virgin Points for every £ you spend on Virgin Holidays or Virgin Atlantic Flight + Hotel 
  • If you are a Gold Flying Club member you will earn 2 Virgin Points for every £ you spend on Virgin Holidays or Virgin Atlantic Flight + Hotel 

For new bookings made after 9th November, you will earn the following Virgin Points:

  • If you are a Red Flying Club member you will earn 2 Virgin Points for every £ you spend on Virgin Holidays or Virgin Atlantic Flight + Hotel 
  • If you are a Silver Flying Club member you will earn 3 Virgin Points for every £ you spend on Virgin Holidays or Virgin Atlantic Flight + Hotel 
  • If you are a Gold Flying Club member you will earn 4 Virgin Points for every £ you spend on Virgin Holidays or Virgin Atlantic Flight + Hotel 

The lead customer will earn the Virgin Points for the Virgin Holidays booking. 

Yes, if you are the Lead customer on the booking.

Yes, if you are the Lead customer on the booking.

Yes, all members of Flying Club earn Virgin Points for their individual ticket. For the lead booker this is in addition to Virgin Points earned for Virgin Holidays spend.

Yes as long as you are the Lead customer on the booking.

Yes, as long as you are the Lead customer on the booking.

Yes, you will earn Virgin points based on your entire spend, excluding cancellation fees.

  • If you do not provide your Flying Club number at the time of booking
  • If you are not the lead customer on the booking
  • If you cancel your booking

No, you must provide this at the time of booking.

Virgin Points will be credited within 7 days of completing travel.

No, you must provide your Flying Club number at the time of booking.

Virgin Points are only credited once travel has been completed. This means if you cancel your holiday, you are not awarded the Virgin Points.

Yes, you just need to provide your Flying Club membership number and you will be able to earn Virgin Points. Eligible channels are: Virgin Holidays, or Flight + Hotel, via the Virgin Holidays Customer Centre or via a Virgin Holidays Retail store.

No, you must add your Flying Club number when you book.

Yes, from 9th November, Red members will earn 2 Points per £, Silver members will earn 3 points per £ and Gold members will earn 4 Points per £.

It’s super kind of you to help your loved ones enjoy their special trip. Only the lead customer on the booking can collect Tier Points though.

Booking make prior to 9th November will qualify for the Flying Club booking discount (normal ts and cs apply). For bookings made from 9th November 2019, the Flying Club discount will not apply.

Any Virgin Holidays bookings made prior to 9th November 2021 will receive the previous Flying Club discount. In addition, the lead booker will earn Virgin Points at a rate of 1 point per £1 for Red members, and 2 points per £1 for Silver and Gold members.

If you choose to make a change to booking made prior to 9th November 2021, the Flying Club discount not apply to the new cost of the holiday. The lead booker will earn Virgin Points at the previous rate of 1 point per £1 for Red members, and 2 points per £1 for Silver and Gold members.

For a booking made prior to 9th November 2021, where an operational change is made by Virgin Holidays, the Flying Club discount will be honoured. The lead booker will earn Virgin Points at the previous rate of 1 point per £1 for Red members, and 2 points per £1 for Silver and Gold members.