Contact us by WhatsApp message

 

Our messaging team are working from home around the clock, and available to help 24/7. The high volume of customers means it may take a few hours to respond to your message, but be assured that we will reply.

They can help with most things, including secure payments. Just save our number in your mobile to get started, then drop us a message via WhatsApp on +44 (0)344 8747747.

Some non UK / US network carriers restrict this type of messaging, so if you're messaging from another country and your message doesn't get through, give us a call.

 

Get in touch

If you want to make a request or just send us a quick note, try our contact forms.

 

Calling from UK

Virgin Atlantic

Flights from UK


Customer Centre: +44 (0)344 874 7747

Reservations, Customer Service and Flying Club

Opening hours: 7am - 10pm every day


Special assistance

Get in touch using our contact form by selecting Special assistance.


Preorder duty free items: +44 (0)344 579 0055


Cargo reservations: +44 (0)344 209 8300


Customer Care

Use our contact form for help with a journey you've already completed.


Virgin headquarters: +44 (0)344 8110 000

Virgin Holidays

Flight + Hotel, Flight + Car, Hotels and Car Hire are operated by Virgin Holidays.


Customer Centre: 0344 472 9646

Reservations and Customer Service

Opening hours: Mon - Fri 9am - 7pm | Sat 9am - 6pm | Sun 10am - 6pm


Special assistance: 0344 557 3998

Opening hours: Mon - Fri 9am - 5:30pm
or email: special.assistance@virginholidays.com


Group sales: 0344 573 8347


Customer Care

Get in touch by email: feedback.backhome@virginholidays.com

 

Calling from USA

Customer Centre: +1 800 862 8621

Reservations, Customer Service and Flying Club

Opening hours: 7am - 12 midnight UK time (-5 Eastern, -8 Pacific) every day or text us any time on 97634


Special assistance:

Get in touch using our contact form by selecting Special assistance.

 

Calling from other countries

Customer Centre: +43800068048

Reservations, Customer Service and Flying Club

Opening hours: 7am - 10pm UK time every day

Customer Centre: +3226200891

Reservations, Customer Service and Flying Club

Opening hours: 7am - 10pm UK time every day

Customer Centre: +35929358697

Reservations, Customer Service and Flying Club

Opening hours: 7am - 10pm UK time every day

Customer Centre: +1 800 744 7477

Reservations, Customer Service and Flying Club

Opening hours: 7am - 10pm UK time every day


Barbados: +1 246 228 4886

Reservations: +86 21 61 361777

Opening hours: Mon - Sat 8am - 8pm | Sun 8am - 5pm


Flying Club: +86 21 5353 4600

Opening hours: Mon - Sat 8am - 8pm | Sun 8am - 5pm

Reservations: +53 7 204 0747

Opening hours: Mon - Fri 9am - 4.30pm


Flying Club: +1 800 744 7477

Customer Centre: +420225439802

Reservations, Customer Service and Flying Club

Opening hours: 7am - 10pm UK time every day

Customer Centre: +4535158998

Reservations, Customer Service and Flying Club

Opening hours: 7am - 10pm UK time every day

Customer Centre: +33185169351

Reservations, Customer Service and Flying Club

Opening hours: 7am - 10pm UK time every day

Customer Centre: +498006273001

Reservations, Customer Service and Flying Club

Opening hours 7am - 10pm UK time every day

Customer Centre: +302112111591

Reservations, Customer Service and Flying Club

Opening hours: 7am - 10pm UK time every day

Virgin Atlantic Hong Kong: +852 2532 3000

Opening hours: Mon - Sat 8am - 8pm | Sun 8am - 5pm


Flight Information: +852 2181 8888

Customer Centre: +3548004343

Reservations, Customer Service and Flying Club

Opening hours: 7am - 10pm UK time every day

Reservations: +1800 102 3000 toll free

Opening hours: Mon - Fri 9.15am - 5.15pm


Special assistance: +91 124 4693030

Customer Centre: +35315339883

Reservations, Customer Service and Flying Club

Opening hours: 7am - 10pm UK time every day

All enquiries: +972 73386 0700

Customer Centre: +35227300105

Reservations, Customer Service and Flying Club

Opening hours: 7am - 10pm UK time every day

Customer Centre: +31207219903

Reservations, Customer Service and Flying Club

Opening hours: 7am - 10pm UK time every day

Customer Centre: +234 (0) 14483000 or +234 (0) 1 4612747

Reservations, Customer Service and Flying Club

Opening hours: 7am - 10pm UK time every day

Customer Centre: +4723502022

Reservations, Customer Service and Flying Club

Opening hours: 7am - 10pm UK time every day

Customer Centre:  +92 21 111847446

Reservations, Customer Service and Flying Club

Opening hours: 7am - 10pm UK time every day

Customer Centre: +48225048363

Reservations, Customer Service and Flying Club

Opening hours: 7am - 10pm UK time every day

Customer Centre: +351210608310

Reservations, Customer Service and Flying Club

Opening hours: 7am - 10pm UK time every day

Customer Centre: +27 11 340 3400

Reservations, Customer Service and Flying Club

Opening hours: 7am - 10pm UK time every day

Customer Centre: +34930039917

Reservations, Customer Service and Flying Club

Opening hours: 7am - 10pm UK time every day

Customer Centre: +46851992531

Reservations, Customer Service and Flying Club

Opening hours: 7am - 10pm UK time every day

 

Sales support for travel agents

UK sales support: +44 (0)344 209 7705

Opening hours: 7am - 12 midday Mon - Fri


Group sales: +44 (0)344 209 7703

Opening hours: 7am - 12 midday Mon - Fri


US sales support: +1 866 325 7723


Lagos sales support:  +234 1 4612744


Shanghai sales support:  +86 21 5353 4600 (#1 #1)


South Africa sales support:  +27 11 340 3400


Hong Kong sales support:  +852 2532 3080

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