Customer Centre: +43800068048
Reservations, Customer Service and Flying Club
Opening hours: 7am - 10pm UK time every day
Our messaging team are working from home around the clock, and available to help 24/7. The high volume of customers means it may take a few hours to respond to your message, but be assured that we will reply.
They can help with most things, including secure payments. Just save our number in your mobile to get started, then drop us a message via WhatsApp on +44 (0)344 8747747.
Some non UK / US network carriers restrict this type of messaging, so if you're messaging from another country and your message doesn't get through, give us a call.
If you want to make a request or just send us a quick note, try our contact forms.
Flights from UK
Customer Centre: +44 (0)344 874 7747
Reservations, Customer Service and Flying Club
Opening hours: 7am - 10pm every day
Special assistance
Get in touch using our contact form by selecting Special assistance.
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Cargo reservations: +44 (0)344 209 8300
Customer Care
Use our contact form for help with a journey you've already completed.
Virgin headquarters: +44 (0)344 8110 000
Flight + Hotel, Flight + Car, Hotels and Car Hire are operated by Virgin Holidays.
Customer Centre: 0344 472 9646
Reservations and Customer Service
Opening hours: Mon - Fri 9am - 7pm | Sat 9am - 6pm | Sun 10am - 6pm
Special assistance: 0344 557 3998
Opening hours: Mon - Fri 9am - 5:30pm
or email: special.assistance@virginholidays.com
Group sales: 0344 573 8347
Customer Care
Get in touch by email: feedback.backhome@virginholidays.com
Customer Centre: +1 800 862 8621
Reservations, Customer Service and Flying Club
Opening hours: 7am - 12 midnight UK time (-5 Eastern, -8 Pacific) every day or text us any time on 97634
Special assistance:
Get in touch using our contact form by selecting Special assistance.
Customer Centre: +43800068048
Reservations, Customer Service and Flying Club
Opening hours: 7am - 10pm UK time every day
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UK sales support: +44 (0)344 209 7705
Opening hours: 7am - 12 midday Mon - Fri
Group sales: +44 (0)344 209 7703
Opening hours: 7am - 12 midday Mon - Fri
US sales support: +1 866 325 7723
Lagos sales support: +234 1 4612744
Shanghai sales support: +86 21 5353 4600 (#1 #1)
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