This page explains what a Tarmac Delay is, and details what you can expect in the event of a Tarmac Delay. Alternatively, if you are looking for Tarmac Delay information for China visit this page.
Very occasionally, flights are delayed on the ground while passengers are on board, either before takeoff or after landing. This is known as a Tarmac Delay.
When this happens, we aim to make sure you are as comfortable as possible while we wait for the delay to be resolved.
It's important to be prepared in case you are delayed.
If you need medication, baby food or other specific or individual dietary items, please make sure you bring enough of these on board with you in your hand luggage (where restrictions allow) so you can access them in case of a lengthy delay.