If you think you've left something behind on one of our aircraft or in our lounges, this page tells you what to do. If you have missing baggage that you checked into the hold, visit this page instead.
If you've left something behind on one of our aircraft you will need to contact the Virgin Atlantic lost property department at the airport into which your flight arrived. It is best to speak to airport staff as soon as you discover you've left something behind.
Any lost property that staff or crew find onboard our aircraft is passed to the Virgin Atlantic lost property office by the airport Security Staff. The item is kept for one calendar month from the day the aircraft arrives, unless it is a perishable item, these get destroyed immediately.