A crew like no other
From the moment they put on their Vivienne Westwood uniform, our crew transform into a sky superhero – with the power to make your journey the most memorable. Our crew are the beating heart of what we do.
Who you'll see onboard
Pilots
Our pilots have the best seat in the house, leading our operation every day and working hard to get you to your destination safely. You'll find two different ranks of pilot on board, and you can tell who's who by the stripes on the shoulders of their uniform - your Captain will have four stripes, and Senior First Officers will have three.
Cabin crew
Our onboard heroes, keeping you safe, and delivering our famous service in style. On your journey, you'll meet Cabin Crew, Cabin Service Supervisors and Flight Service Managers - look out for a purple shirt or silver tie to spot who the manager is on your next flight with us!
A day in the life of our crew
Meet our Red Spirit nominees
Since day one, it’s always been people that make Virgin Atlantic so special. The customers who proudly fly with us, and our people who go the extra mile.
Our Red Spirit series celebrates what makes us, us – the individuality of our amazing people and the amazing work they do, both in the skies and back on land.
Meet Faye - Cabin Crew and passionate philanthropist
Kind-hearted, compassionate and caring, Faye combines travelling the world with her dedication to helping others whilst down-route. In 2013, Faye founded Spread Some Sunshine, a charity set up to bring happiness to children facing adversity.
Meet Dan - Flight Service Manager and dancing icon
When Dan isn’t leading a team through the skies, he’s disco dancing his way into our hearts adding a touch of magic wherever he goes. With infectious energy, passion and flare, Dan has been an incredible ambassador for us for over 11 years.
Meet Andrea- Cabin Service Supervisor and coffee entrepreneur
Beyond providing outstanding service and leadership at 38,000ft, Andrea has combined a passion for aviation and coffee with her entrepreneurial spirit, creating her own perfect blend through her business, Minding My Own Coffee.
They're highly trained
All of our pilots and crew have undertaken intensive, specialist training to earn those fabulous golden wings. Regularly re-visiting our training school to keep their knowledge up-to-date, our cabin crew are trained in aviation medicine, safety and security procedures, and everything they need to know about the aircraft they work on. Our pilots are also safety experts, with regular training in the 'sim' (that's one of our state-of-the-art flight simulators!) to make sure they're ready for any eventuality.
All of our flying staff also take part in annual human factors training, which is a unique form of training all about teamwork and communication.
They always fly in style
Wearing the wow factor
Our famous Vivienne Westwood uniform is a partnership that brings together original design and sustainability.
A uniform not defined by gender
We champion individuality, which is why our people can choose clothes that express how they identify or present themselves.
Make-up or no make-up
When our crew told us they didn't always want to wear make-up we listened. Since 2019, it's been a personal choice for all our crew to wear make-up or go without.
Tattoos worn with pride
In 2022, we were the first airline to relax our tattoo policy, so crew no longer need to cover up tattoos and are free to be their most authentic selves.
They're compassionate and resilient
Supporting the crisis in Ukraine
We recently operated a relief flight between London and Warsaw, Poland. The flight, organised by Magen David Adom, Save a Child and the Dnipro Appeal, took 52 Ukrainian orphans and eight carers away from the conflict and to the UK for onward care.
Our crew were instrumental in this unique operation, readily offering the children and their carers the extra love that they so needed - they even created and handed out translation cards for common questions, to make the journey just that little bit easier.
Supporting our NHS
When Covid-19 meant that travel was placed on hold, our crew utilised their skills to help our NHS. From vaccinators to 999 call-handlers, our people played a huge part in the pandemic response. Those still flying even took on 'ultra long-haul' duties to pick up vital supplies, spending over 24 hours onboard!
They're ambassadors
Celebrating Pride
Diversity and inclusion is a huge part of who we are, and we're always keen to join in with pride celebrations. Our crew have always played an important role, representing our people and having plenty of fun along the way.
Football fundraisers
Our brilliant crew have organised charity football matches (cabin crew vs pilots, anyone?) to raise money for mental health charity Mind, as well as recently playing opposite another airline to raise funds to support Ukrainian regufees.
And they're our travel experts!
With hundreds of flying hours every year, it's no wonder that our crew are in the know about all the best places to go.
Who are they?
Meet a few of our crew
Meet Bernice
Bernice Moran always dreamed of being a pilot, and safe to say her dream came true - she's now one of our senior first officers, flying the 787. She's also the founder of the Be Sweet Company, and mother to three small children.
Meet Otis
If you're looking for a Virgin Atlantic GIF, you'll probably find Otis. Cabin Service Supervisor and content creator extrodinare, Otis has been flying with us for over 13 years, managing his team with flair and finesse.
Meet Lauren
We've all had our ups and downs over the last couple of years, none more so than Lauren Wigglesworth, a senior first officer on our Airbus fleet. She lost one dream job, found another and started a family in a pandemic.