Gold Reward Seat FAQs

The points needed for this reward is double the standard points for reward flights, with the same seasonality applied. For example a return (two sectors) from London Heathrow to New York during peak season would be 80,000 points in Economy. You can find the points needed for each route and season here.

The only money you will need to pay will be for taxes, fees and carrier imposed charges, as you would for standard reward flights​.

You may book up to 8 long haul flights per Gold membership year with this reward (that's 4 return trips). For example, if you were to fly from Tel Aviv to New York via London Heathrow, this would count as 2 separate flights, so you would need to use 4 Gold Rewards for a return flight.

Check first for standard reward availability via our website. If there is no availability and if you have enough Points you can use your Gold Reward Seat benefit to secure a seat. Simply call Gold line and choose the Gold Reward Seat option to make your booking.

At this time, Gold Reward Seats can only be booked through the contact centre. Please check for standard availability first and make sure you have enough points for your selection before calling. The number to get in touch with us can be found on your Flying Club account page.

You can book a seat in either Economy Classic, Premium or Upper Class with your Gold reward. Economy delight & Economy Light seats cannot be booked with a Gold Reward Seat benefit.

Ticket changes are not permitted with these rewards. If you want to make a change to your booking, you will need to cancel your booking and rebook. If you are rebooking, you will need to ensure that you're are booking at least 60 days prior to travelling. A cancellation fee of £30 to flights originating in the UK, US$50 for flights originating in the US or local currency equivalent of US$50 for flights originating in any other region will apply. 

You can cancel Gold Reward Seat bookings via the My Booking section on the website​.

If this occurs within 24 hours of travel, the airport will rebook you on an alternative flight or you can go online to rebook yourself. If you are affected by a schedule change and you want to discuss your options, please call the Gold line.

This is available on Virgin Atlantic operated long haul flights only and is not valid any of our partner airlines.

Yes so as long as the Gold member travels on the same flight/s.

You can make your booking up to 60 days before departure.

You need to have Gold status when you make the booking, travel can be after your membership year has ended.

You will need to cancel and rebook - but be aware availability is limited and the seats you want could be sold by the time you book and you will still have to pay the cancellation fee.

Yes but you will be on separate bookings.

Gold Reward Seats issued at launch are valid during current membership year and any bookings must be made in this period. Subsequent Gold Reward Seats will be triggered on renewal of Gold membership and valid for 12 months. Flights must be booked in this period but can be travelled after, as long as the member is Gold at time of booking. Check your Flying Club member account for your membership year end date.

Virgin Points are not earned on these flights.

Standard Redemption Tier Points will be earned on these flights​.

The Gold Reward Seat is only valid on Virgin Atlantic long haul flight bookings and is not applicable to the flight portion of a Virgin Atlantic Holiday​.

Absolutely, your Gold benefits remain unchanged.

No, Upgrade and Companion vouchers cannot be used with Gold Reward Seats.

It's great you want to share your rewards but unfortunately Gold Reward Seats are non-transferable and the Gold member must be flying​.

Yes but you will need to pay the adult amount of Points for the seat (unseated infants under the age of two will be charged the relevant infant points at double rate and applicable taxes fees and charges).