This page tells you what you need to know if you're travelling with an assistant or medical escort.

Depending on your level of mobility or independence, you may choose to travel with an assistant, such as a medical escort, to help you during your journey. Occasionally we ask passengers with severe medical conditions to travel with a medically qualified escort.

Your assistant must travel in the same class of cabin as you and they will be seated where’s best for you, either next to or directly in front or behind you. You can discuss your requirements with our Special Assistance team.

Administering medication onboard

Assistants or medical escorts that need to administer medication must be suitably qualified and will need to:

• Carry all necessary medication and equipment required during the flight. 
• Carry appropriate identification and documentation and a medical kit to justify the purpose of their travel and to satisfy any security measures. 
• Adequately secure and lock medical kit bags. 
• Ensure medical equipment required during the flight is battery operated and cleared for use onboard prior to travel. Please see our information on carrying medical equipment onboard. 
• Assist in the evacuation of their patient during an emergency situation.