This page tells you what you need to do if you need to bring prescription medication or medical equipment on your flight, whether that's in your hand baggage, or in your check in baggage.

If you need to fly with prescription medication or medical equipment, we will do all we can to help.

However, there are a number of restrictions and guidelines you need to be aware of, so please read this page carefully and get in touch with our Special Assistance team on +44 (0)344 412 4455 if you have any questions.

By 'prescription medication', we mean any controlled medication that has been prescribed for you by a doctor or other medical practitioner. Over the counter medicines, such as headache tablets, are fine to bring as long as they are also legal in your destination country and you keep them in their original packaging.

  • If you are likely to need to take medication during the flight, you should bring enough in your hand baggage to last you for the journey, plus two or three days just in case of delay or loss of baggage. The rest should be packed in your check in baggage and placed in the hold, where the temperature is kept between 4-5°C 
  • Make sure you have a letter from your medical practitioner confirming the type of medication (including the generic drug name), with prescribed doses, what the medication is for and any other medical items required, such as syringes or EpiPens. 
  • The medication should be in its original packaging, pharmaceutically labelled to clearly identify it as being prescribed for and belonging to you. 
  • Carry a repeat prescription so your medication can be replaced in event of loss, damage or having insufficient supplies. 
  • Some medication may contain ingredients that are illegal in some countries, even if it has been prescribed by your doctor. It’s a good idea to check with the UK embassy at your destination.

Keeping your medication cold
The onboard fridge cannot be used to keep medication cold. However, if you bring a cool bag the crew will be happy to top it up with ice.

Liquid medication
Increased security at UK airports affects the amount of liquid medication that passengers can take in hand baggage. For the latest airport security advice on carrying liquid medication, please check your airport’s website or The Department of Transport. There’s also more information on liquids on our own liquid restrictions page.

Travelling to the UAE with medication
In October 2018, the United Arab Emirates Ministry of Health announced that all tourists and residents planning to enter the country with personal medication will need to obtain prior approval.
An electronic form needs to be completed before you travel.
If you have questions about this new policy, we recommend contacting the UAE Ministry of Health on +971 2 652 0500 or info@moh.gov.ae

By 'medical equipment, we mean items like respiratory assistive devices including CPAP machines, needles and syringes. For specific guidance on bringing wheelchairs and other mobility equipment onboard, take a look at our mobility aids and wheelchairs page.

Some medical equipment can be brought onboard, but you’ll need to make sure it complies with restrictions. Please read the guidance below, and call our Special Assistance team at least 48 hours before you travel, on +44 (0)344 412 4455. They might ask you a few questions about your medical condition.

Powered equipment
We can’t provide electricity to power medical equipment on our aircraft, so your equipment will need to be battery powered. Guidelines for the use of batteries are as follows:

  • Ensure you carry sufficient batteries for the duration of your flight. 
  • Batteries must be fitted in the device if you check it into the aircraft hold. 
  • Spare batteries must be individually wrapped and carried in hand luggage only. 
  • Just like personal stereos and phones, any powered medical equipment must be switched off and stowed for taxi, take off, approach and landing, and during abnormal or emergency conditions.

Needles and syringes
You’re allowed to bring needles and syringes onboard for the treatment of medical conditions. However, please make sure you also carry:

  • A letter from your medical practitioner confirming the kind of medication you have, and what it is for. 
  • If you do not have a medical practitioner's letter, the medication must have a printed pharmaceutical label, clearly identifying it as being prescribed for and belonging to you.

Respiratory assistive devices
The following guidelines apply to any respiratory assistive devices you wish to bring onboard:

  • It must be labelled by the manufacturer, confirming it has been tested to meet the requirements for medical portable devices set by the UK Government or US Federal Aviation Authority. 
  • The device must not be too big or too heavy to be used in the cabin. 
  • Any extra batteries must be packaged in accordance with UK safety regulations. 
  • You must carry sufficient fully-charged batteries to power the device for 150% of the expected maximum flight duration, to take any delays into account. 
  • You may also need to carry a medical certificate for the condition that requires you to use the device. 
  • We no longer provide compressed medical oxygen, but you can bring your own approved Portable Oxygen Concentrators (POC) with at least 48 hours advance notice. Find out more on this page about Medical facilities and oxygen onboard.

If you have a medical device such as an insulin pump or continuous glucose monitoring systems (CGMs) we recommend reading and printing the Civil Aviation Authority medical device awareness card.

 

You can use the following devices onboard without medical approval, provided you have an independent power source (battery) that complies with airline requirements. You'll find a list of dangerous and restricted items here.

If you don't see your device listed, or if you have any respiratory conditions other than Sleep Apnoea, please get in touch with our special assistance team.

Make Approved Model
DEVILBISS Bi-level S-DV55D (without optional humidifier)
HDM Z1 CPAP
INTELLIPAP Auto DV54D-HH (without optional humidifier)
PHILIPS RESPIRONICS A30 (without optional humidifier)
RESPIRONICS DS 100, IN 101
RESPIRONICS DREAMSTATION DSX 200, 400, 500, 600 and 700
RESPIRONICS DREAMSTATION AHX 200, 400, 500, 600, 700 (models ending in H11 or T11 are acceptable without optional humidifier)
RESPIRONICS REMSTAR 150P, DS 150S, IN 151S, AU51S
RESPIRONICS REMSTAR PLUS DS 250S, CA 251S, IN 251S, AU 251S
RESPIRONICS REMSTAR PLUS DS 200, DS 200S, IN 201, IN 201S, 260P, AH 260S, DS 260S, 261P, IN 261S, LA 261S, 261CA, CA 261S, GB2 61S, FI 261S, SE 261S, ES 261S, PT 261S, 267P, CN 2675
RESPIRONICS REMSTAR PRO DS 450S, CA 451S, IN 451S, AU 451S
RESPIRONICS REMSTAR PRO FR 3655, 460P, AH 460S, DS 460S, 461CA, CA 461S, 461P, IN 461S, AU461S, HL 461S, LA 461S, GB 461S, FI 461S, SE 461S,, ES 461S, PT 461S, DE 461S, 466P, JP 466P, DS 400S, IN 401S
RESPIRONICS REMSTAR AUTO  DS 5505, CA 551S, IN 551S, AU 551S
RESPIRONICS REMSTAR AUTO FR 465S, 500M, 560P, AH 560P, DS 560S, 561P, 561S, LA 561S, GB 561S, FI 561S, , SE 561S, SE 561S, ES 561S, PT 561S, NO 561S, DE 562S, HL564S, FR 565S, 566P, JP 566S, 567P, CN 567S, 568P, FR 568S, DS 500S, DS 510S, IN 511S
RESPIRONICS REMSTAR AUTO A-FLEX 550P
RESPIRONICS BI-PAP PRO DS 650S, CA 651S, IN651S, AU 651S
RESPIRONICS BI-PAP PLUS DS 600
RESPIRONICS BI-PAP AUTO DS 750S, CA 751S, IN 751S, AU 751S
RESPIRONICS BI-PAP AUTO Auto ds 700S, in 701S, 760P, AH 760S, DS 760S, 761P, AU 761S, IN 761S, LA 761S, 761CA, CA 761S, GB 761S, FI 761S, SE 761S, PT 761S, NO 761S, 762P, DE 762S, 765P, FR 765S, 766P, JP 766S, 767P, CN 767S
RESPIRONICS BI-PAP AVAPS C-SERIES 1060485, 1060486
RESPIRONICS BI-PAP S/T C-SERIES 1061420, 1061421
RESPIRONICS SYNCHRONY LA1029756 (this device is approved for use above 10000ft and should be stowed for taxi, takeoff and landing)
RESMED Air10
RESMED AIRSENSE 10 Elite (S10 Elite with integrated humidifier), 37020, 037019, 37021, 37023, 37024, 37025, 37043, 37243
RESMED AIRSENSE 10 AUTOSET 37028, 37029, 37031, 37032, 37033, 37064, 37065
RESMED  S8 AUTOSET 33105, 33138
RESMED  S8 AUTOSET II 33129, 33141, 33150
RESMED  S8 AUTOSET C  all
RESMED  S8 AUTOSET VANTAGE 33112
RESMED  S8 AUTOSET SPIRIT II 33130, 33136, 33143, 33144, 33145, 33146,  33147, 33148
RESMED8 AUTO 25  26104, 26105, 26125, 26126
RESMED S8 COMPACT 33030
RESMED S8 ELITE 33021
RESMED S8 ELITE II 33039, 33045, 33062, 33072, 33073, 33074, 33075
RESMED S8 ESCAPE 33001, 33007, 33013, 33036, 33060
RESMED S8 ESCAPE II 33048, 33051, 33052, 33053, 33054, 33061
RESMED S8 LIGHTWEIGHT 33032
RESMED S8 LIGHTWEIGHT II 33055
RESMED S8 RESPOND 33125, 33137
RESMED S9 AUTOSET 36005, 36015, 36025, 36105, 36115, 36125, 36145, 36205, 36225, 36245, 36265, 36305, 36304, 36325, 36345, 36365
RESMED S9 ELITE 36003, 36013, 36023, 36103, 36113, 36123, 36143, 36203, 36223, 36243, 36263, 36303, 36304, 36343, 36363
RESMED S9 ESCAPE Without optional humidifiers attached or wireless modules enabled
RESMED STELLAR 150
RESMED VPAP AUTO 25 26101, 26121
RESMED VPAP IV all
RESMED VPAP S 26119, 26120
RESMED VPAP ST 26110, 26112
RESMED VPAP IV ST all
SOMNETICS INTERNATIONAL Transcend family of CPAP devices

If you're unsure about any regulations or requirements that might apply to you, please contact our Special Assistance team – they are there to help. 

Contact the Special Assistance team

Use our online Contact form
Email: Special_Assistance@fly.virgin.com
Tel: 0344 481 4455 UK Minicom: 0344 209 0747
Fax: 0344 209 7373
Voice tel: 01293 747691

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Bank holidays 09:00 to 17:00
Closed Weekends and Christmas