1. Fly with us
  2. At the airport
  3. Airport guides
  4. Hong Kong airport guide
Which terminal?

All Virgin Atlantic flights depart from and arrive at Terminal 1.

Do I need a visa?

Check out our Visa information pages for every country that we fly to.

Visa information

When does my flight depart/arrive?

Unsure of your timings? It's best to be safe than sorry. Check your departure and arrival time with our handy Flight status tool.

Flight status

Online check in

The best way to check in is online. You can pick your seat and print your boarding card. If you’re travelling with carry on baggage only, you can print off your own boarding pass and we’ll see you at the gate.

Check in online now

What time should I arrive at the airport?

Leave those last-minute airport dashes to the big screen! We recommend that you arrive at least two hours before your flight is due to leave.

Counter check in and bag drop

You’ll find our desks in Aisle E of Terminal 1. Check in starts from three and a half hours before departure and closes one hour before departure.

Baggage allowance

'In town' check in

If you're getting the Airport Express to the airport, you can check in at the Hong Kong or Kowloon stations on your day of departure up until 90 minutes before take off. They are open from 06:00 – 22.25 daily.

Hong Kong Airport's facilities

Hong Kong Airport has a wide range of pubs, cafes and restaurants to choose from.
Places to eat
Grab that last-minute souvenir from one of Hong Kong Airport's selection of shops.
Shops
Our team are always on hand to help make your journey go smoothly.
Assistance at the airport

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Contact us

It's often quickest to use the website, but if you need to talk to someone we're here to help.

Call or text us

You'll find the answer to most questions here. But if you have a specific flight or booking related query, drop us a line.

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