Get your trip off to a flying start with Virgin Atlantic at Dubai International Airport. From check in details to airport facilities for departures and onward travel information for arrivals, don't stress - we've got it covered.

Which terminal?

All Virgin Atlantic flights depart from and arrive at Terminal 1.

Do I need a visa?

Check out our Visa information pages for every country that we fly to.

Visa information

When does my flight depart/arrive?

Unsure of your timings? It's best to be safe than sorry. Check your departure and arrival time with our handy Flight status tool.

Flight status

Online check in

The best way to check in is online where you can pick your seat and print your boarding card. If you’re travelling with carry on baggage only, you can print off your own boarding pass and we’ll see you at the gate.

Check in online now

What time should I arrive at the airport?

Leave those last-minute airport dashes to the big screen! We recommend that you arrive at least two hours before your flight is due to leave.

Counter check in and bag drop

You’ll find our desks, 103 - 110, in Row 9 of Terminal 1. Check in starts from four hours before departure and closes one hour before departure.

Baggage allowance

Speed up your arrival by using the Smart Gates

Customers arriving into Dubai airport are offered free access to the Smart Gate programme.

UAE residents
If you’re a UAE resident then you can use your Emirates ID at the Smart Gates.

Non UAE residents
The Smart Gates can be used by passport holders from the following countries:

Andorra, Australia, Austria, Brunei Darussalaam, Canada, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Japan, Liechtenstein, Luxembourg, Malaysia, Monaco, Netherlands, New Zealand, Norway, Portugal, San Marino, Singapore, Korea, Spain, Sweden, Switzerland, United Kingdom, USA.

Just let the immigration officer know that you wish to register for the Smart Gate. The registration will only take a few minutes.

Once registered, you'll be able to use a Smart Gate on any future visits until your passport expires.

Contact us

It's often quickest to use the website, but if you need to talk to someone we're here to help.

Call or text us

You'll find the answer to most questions here. But if you have a specific flight or booking related query, drop us a line.

Send us your comment or query

If you haven’t found what you were looking for, choose the subject and we’ll get back to you as soon as possible.

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