Heathrow Airport

Tel: +44 208 745 7894
Fax: +44 208 759 3477

Gatwick Airport - Animal Aircare

Tel: +44 (0)1293 555 580
Fax: +44 (0)1293 555 589
Email: animalcare@btconnect.com

Manchester Airport

Tel: +44 161 209 7670
Fax: +44 161 209 7672
Email: info@petsonjets.com

How to get prepared to fly with your assistance dog.

You must bring a safety harness for use during take off, landing, turbulence or whenever the ‘fasten seat belt’ sign is illuminated. The Pet Travel Scheme helpline can offer advice on harnesses.

We also recommend you bring an absorbent mat for your assistance dog while they’re onboard.

Find out how to avoid quarantine when bringing your assistance dog into the UK.

Please thoroughly read the requirements in the PETS (the Pet Travel Scheme) set out by the UK Government, and their advice on allowing Guide and Assistance Dogs into the UK.