If you booked direct and you’re no longer able to take your trip due to travel restrictions related to Covid-19, you can change it for an open ticket, ready to use when things return to normal.

You can even change your destination if you want to. 

We won't charge a change fee. New flights will be subject to availability plus any difference in the fare, and you'll need to travel by the 30th April 2021.

To keep your flight dates open, please complete the form below. 

Once we receive your request, we’ll update your booking and send confirmation. It might take a few days to get back to you, just keep hold of your booking reference. 

By emailing us you confirm that you have the consent of everyone flying with you. 

If you booked through Virgin Holidays, you can contact them via their SMS messaging system on their website, or by calling them on 0333 920 4326.

If you booked through a travel agent or third party, please contact them directly.